Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers rate Appliance Repair Guy 4.9 out of 5 based on 613 reviews, noting the owner responds to 99% of feedback. Customers frequently praise the service for punctuality, clear communication, and efficient repairs on dryers, washers, and ovens. While many describe the technician as knowledgeable and professional, recurring criticisms in lower-rated reviews highlight high service costs and charges for diagnoses that do not result in repairs.
Data from Google, last updated November 12, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
613 Google reviews we collected
Phrases our text analysis found in 551 written reviews
Price verdicts customers left with their Google review
Middle half of what 22 customers paid ($131–$310) · gold mark = category median.
How often each topic comes up in the written reviews
We read 551 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He identified the problem with my dryer quickly and it was working great when he left.”
“Dale is very personable and fully prepared to perform appliance repairs.”
“I highly recommend him for appliance repairs and he will be my first call when I need help with an appliance.”
“…commends I look for in a new washer, what brands he personally would stay away for and told me to give him a call if I had questions about a new machi…”
“Had a great experience with our repair job especially with our original quote which ended up being less than the original estimate.”
“He came right on time to look at my dryer that was not working.”
“plained the issue he told me he would take a look and if it would be worth it to fix it he would, but if it would be more cost effective to get a new…”
“Fixed the weird issue with my oven and didn't overcharge me.”
“He explained and showed me exactly what was wrong with my dryer and able to repair it the same day.”
“Had a phone consultation and his honest advice saved me from wasting money.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Appliance Repair Guy for 7 kinds of job. Pick one to see what they paid and said.
We were given really good information and the diagnosis was presented in a way that is easy to understand.
Dale Dixon was very polite, knowledgeable and quick. Unfortunately he had to give us the bad news, but recommended good brands to go with.
Dale showed up to my home was very cordial, very polite, came into the home I took him upstairs to show him where my broken washer was. Dale took about 45 minutes from start to finish to diagnose the issue and tell me that the main board had gone bad on my washer I asked if it would be worth the repair he stated…
Quick and easy service. Fixed up and running before we knew it! Nice tech, personable and explained the repair in simple terms. Will use again!!
Dale was great! Very professional, courteous, friendly and answered all my questions. He had my dishwasher working in no time! I would recommend Appliance Repair Guy!
Dale was friendly, up front, honest and knew exactly what he was doing. He took the time to thoroughly vaccume out dryer lint inside the machine, let me know what preventative maintenance to do and how often it should be done. I would definitely recommend his service and wont hesitate to schedule any other repairs that are needed
| Job | Reviews | Category typical |
|---|---|---|
| Dryer repair | 56 | $227–$359 |
| Washing machine repair | 53 | $253–$392 |
| Dishwasher repair | 46 | $164–$360 |
| Washer/dryer repair | 41 | — |
| Stove, cooktop & oven repair | 17 | $213–$637 |
| Oven repair | 13 | $201–$448 |
| Stove & cooktop repair | 12 | — |
4.9 ★★★★★ 613 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We were given really good information and the diagnosis was presented in a way that is easy to understand.
Dale is very personable and fully prepared to perform appliance repairs. He identified the problem with my dryer quickly and it was working great when he left. I highly recommend him for appliance repairs and he will be my first call when I need help with an appliance.
on time, fixed the appliance
Dale was great. Fast and efficient .
Amazing service. Knowledgeable, friendly, helpful, and professional
Dale Dixon was very polite, knowledgeable and quick. Unfortunately he had to give us the bad news, but recommended good brands to go with.
Thank you so much Whitney for calling on me, I really appreciate you!!
Quick and knowledgeable
Hey Devan, thank you so very much!!
Had a phone consultation and his honest advice saved me from wasting money. Really appreciated his advice.
Hey Paul, I was glad to of been some assistance and thank you for calling!!
Prompt, respectful and wants to make sure the job is done right. I highly recommend Dale.
Hey Karen, you are so awesome and thank you for the help, I really appreciate you!!
Had a great experience with our repair job especially with our original quote which ended up being less than the original estimate.
Hey Marie, thank you for trusting me with you appliance repair needs!!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
