How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAppliance Professionals
Jeffersonville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 381 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Appliance Professionals for 8 kinds of job.
Appliance Professionals for refrigerator/freezer repair
Clear ✕All 31 Google reviews tagged “Refrigerator/freezer repair” · showing 20
Very professional
Lamar and the woman who was at the phone were lovely to talk to and work with. I have no problems with the service provided or the manner in which it was offered. I was taken aback at the cost, however. I was charged for two service calls since I had both a dryer and freezer issues. I think I was given a discount…
Very professional. Very patient, didn’t seem rushed and had my refrigerator up and running in a little under an hour. I highly recommend this company.
Very professional! I would highly recommend Appliance Professionals to anyone needing appliance repair. Dependable honest service!
Professional service. Showed up when he said he would. Found the issue quickly and was able to repair. 10/10 would recommended and will be my first call for appliance repair.
Highly recommend this business for your appliance needs. Lamar cares about his customers and their satisfaction. He's also retired military. Using his company also supports veterans.
Fast and friendly service from customer service to maintenance repair
Lamar and his team treat you like family. They are professional, trustworthy, polite, and knowledgeable. Lamar is the definition of a problem solver. The communication was great before the call and while on-site they diagnosed the issue and resolved my issue. Thankful for Lamar and would highly recommend using…
They were very professional and knew exactly what the issue was. I highly recommend them to anyone having appliance issues!
Lamar was extremely professional and friendly and I feel confident that he did a good job. Highly recommended. And I will use him for any future problems.
Lamar was knowledgeable, honest, and frankly saved me thousands of dollars by recognizing repairs still under warranty by the manufacturer.
The technician arrived on time and quickly diagnosed the issue. He suggested I contact the manufacturer as the identified parts were a high failure rate item and may still be covered under warranty. Should I ever need appliance repair again I will utilize Appliance Professionals.
Quick polite and professional
Lauryn Johnson was my technician and she was Amazing!! She was very polite and super knowledgeable! She spent time to explain to me the problem and the possible solutions. She also took the time to make a phone call to LG, to try to expedite a solution to something that was not even her responsibility to fix! I…
Very knowledgeable, professional and helpful. Our household has had a rough year for various 5 year old appliances, and have had to use their services on a number of occasions recently. I have always been impressed. Today, Lamar (the owner) squeezed me in at a time that we really needed. I have put their company in…
Lamar was very professional explained everything and did a good job even replaced light in freezer. .Price was fair and most important came the day I called. I will use again.
Super nice and transparent about cost.
Josue was great. Accurate diagnostic and subsequent repair with new part. He was kind, intelligent and knowledgeable and professional. Recommend. Will use this service provider again if needed. Thank you.
They are AWESOME!!!!!!!! Very pleased.
Lamar was a pleasure to work with! He had my fridge fixed fast and was a total professional! I’ll be using his services again to fix my ice maker!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dryer repair | 31 | $183–$365 |
| Refrigerator/freezer repair | 31 | $132–$440 |
| Washer/dryer repair | 25 | $126–$335 |
| Dishwasher repair | 24 | $114–$390 |
| Refrigerator repair | 15 | $253–$427 |
| Washing machine repair | 7 | $126–$371 |
| Stove, cooktop & oven repair | 4 | $126–$427 |
| Household appliance installation | 2 | — |
