Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Appliance Recovery of Nashville LLC. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty87−1.3Momentum penalty57−4.3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Appliance Recovery of Nashville LLC.

Nashville, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #81Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.8★ from 157 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Appliance Recovery of Nashville LLC. is better than 75% of appliance repair.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Appliance Recovery of Nashville LLC. is better than 64% of appliance repair.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Appliance Recovery of Nashville LLC. is better than 87% of appliance repair.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Appliance Recovery of Nashville LLC. is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Appliance Recovery of Nashville LLC. is better than 57% of appliance repair.C
57
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Appliance Recovery of Nashville LLC. is better than 77% of appliance repair.B
77

Reviews for your job

Customers hired Appliance Recovery of Nashville LLC. for 8 kinds of job.

Appliance Recovery of Nashville LLC. for oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$427
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 50/100.How Job match is calculatedBuilt only from reviews Google tagged “Oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 6 Google reviews tagged “Oven repair”

Nathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Would not recommend as follow up customer service is severely lacking/nonexistent. They'll gladly take their diagnostics fee for the initial appointment, destroy your kitchen baseboards and then never respond to you with a quote for the actual oven repair. My initial meeting was with this company on Dec 15th. The…

Paid $50–100OverpricedStove, cooktop & oven repairOven repair
colvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I book Chris for all my appliance repair needs, fair prices and a very knowledgeable expert.

Paid $250–300Reasonable priceDishwasher repairRefrigerator/freezer repairDryer repair
JoshuaLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rapid diagnosis and immediate repairs

Oven repair+ Responsiveness+ Punctuality+ Quality
5061 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service, as always. Technician Chris is fantastic! Everyone you talk to is pleasant. Pricing is fair and honest, and they've come out same-day or next-day! As a property manager, I will call them first. Simply the best in Nashville!

Oven repair+ Responsiveness+ Punctuality+ Quality
Victoria12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My go-to. I have been very impressed with them every time I call them. From the nice lady who answers the phone, to the people who go inside and work on the appliances, I would recommend their services to everyone!

Dishwasher repairDryer repairOven repair+ Responsiveness+ Quality+ Professionalism
C5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris is the absolute best in Nashville. As a property manager, I have relied on him countless times over the years for prompt and honest service. He can fix any appliance that can be fixed for a reasonable price, and he will also tell you if it can be fixed (or not worth it). Do yourself a favor and save his contact info now, you won’t regret it!!

Dishwasher repairDryer repairFreezer repair+ Responsiveness+ Punctuality+ Quality

Price

$236-13% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 58%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair16$126–$371
Refrigerator/freezer repair14$132–$440
Washer/dryer repair11$126–$340
Dishwasher repair10$119–$377
Dryer repair10$176–$359
Stove, cooktop & oven repair7$132–$421
Oven repair6$153–$427
Refrigerator repair4$196–$435

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