Experts Reviews · Company report
Appliance Repair Guy logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Appliance Repair Guy

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.9★ from 613 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Appliance Repair Guy is better than 94% of appliance installation.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Appliance Repair Guy is better than 94% of appliance installation.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Appliance Repair Guy is better than 97% of appliance installation.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Appliance Repair Guy is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Appliance Repair Guy is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Appliance Repair Guy is better than 100% of appliance installation.A
100

Reviews for your job

Customers hired Appliance Repair Guy for 7 kinds of job.

Appliance Repair Guy for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$360
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 11

All 46 Google reviews tagged “Dishwasher repair”

KimLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Update 6/8: worked with Dale again and he was as great to work with as a I remembered. Highly recommend him. Dale was great to work with. He was professional and friendly and fixed my dishwasher quickly. He is now my go-to repair guy!

Customer photo from Kim's review
Dishwasher repair+ Responsiveness+ Quality+ Professionalism
Rich11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Outstanding, his work was excellent and solved the electrical problem immediately. His advice for possible future problems was tremendous. I recommend him for all appliance services. Thank you

Dishwasher repair+ Professionalism+ Value
AdamLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dale was clear, friendly, quick, and didn't overcharge me or give me some vague runaround on price. While he repaired our washer he explained what happened, Gave me some great advice on how to do upkeep on all of our appliances around the house. As a home owner I love having someone dependable I can call who won't…

Reasonable priceDishwasher repair
BonnieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dale was on time, professional, quick and fair pricing. It’s really hard to find good service these days but this was a gem of a find. Thank you Dale

Dishwasher repairDryer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
CoreyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was having issues with my dishwasher heating water and drying my dishes. I called The Appliance Repair Guy. It was a quick fix, only charged for the visit. He got there fast, on time, fixed the problem, and he was gone. Couldn’t have asked for anything better. Thank you!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with service. Was on time to appointments, knowledge of issue and professional. Would highly recommend.

Dishwasher repair+ Punctuality+ Quality+ Professionalism
SlyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dale was very friendly and knowledgeable. We had him fix our dishwasher and dryer. Both are in perfect working order! Definitely recommend using his services. He's also got a maintenance book so that you can maintain your appliances before something goes wrong. Thanks so much for helping us out Dale! We will DEFINITELY be using his services again.

Dishwasher repairDryer repair+ Responsiveness+ Punctuality+ Quality
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale was absolutely fantastic! He found a way to fix the issue without requiring a new part and took the time to explain the functionality for me to fix if it happens again. I highly recommend!!

Dishwasher repair+ Responsiveness+ Quality+ Professionalism
ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We could not say enough good things about this company! We were able to get an appointment with Dale very quickly and he showed up right on time. He was extremely knowledgeable about the appliance and had the job done quickly!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Ron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gave a great deal of information into ways to prevent the issue from happening again and how to fix an extra-long drain line that was causing the problem with drainage.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Josh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Came on time. Clearly explained what was wrong and the service options and performed the repair. Would recommend and use again.

Dishwasher repairDryer repair+ Responsiveness+ Punctuality+ Quality
JaredLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale is such a perfectionist. I wouldn’t want anyone else in my house working in my appliances. He knows what he’s doing and always has the parts in his truck. His prices are fair. He’s also got this book everyone should own if you have a home. I would recommend Dale to anyone.

Dishwasher repairDryer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
Monalisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was looking for someone exactly like Dale, the friendly, neighborhood handyman. Didn’t want to deal with big corp company. Dale personally answers his phone and texts promptly. His schedule was very accommodating, he was at my place the next day. His work efficient n fast. He explained everything that was wrong n…

Dishwasher repairDryer repair+ Responsiveness+ Punctuality+ Quality
DelmarLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale was professional and kind. He serviced my dishwasher and then gave me great advice and instructions on how to maintain it to prevent future repairs. I will use his services again without hesitation. A very strong recommend.

Dishwasher repair+ Punctuality+ Quality+ Professionalism
Shalena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale was very professional and knowledgeable and not afraid to get down and dirty to figure out the problem. He also gave me some pointers on how to fix a leaking valve under my sink. Told me to call if I had any issues. Highly recommend.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
michelleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was great. Really honest about what he thought we should do, even though he wouldn't make nearly as much as he could have off of us. He was very helpful and great

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience today with Dale. He was very knowledgeable and quickly figured out what was wrong with our dishwasher. Then he gave us options to fix it and some great advice on buying a new appliance if we decide to go that route. Thank you!

Dishwasher repair
JeanetteLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale is personable and efficient. He always shows me the diagnostics and gives tips on how to take care of it myself to avoid a big repair cost. Well worth having him check out the appliances.

Dishwasher repairDryer repairWashing machine repair+ Responsiveness+ Quality+ Professionalism
Andrea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable and helpful

Dishwasher repair+ Responsiveness+ Punctuality+ Professionalism
MelissaLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best experience we have ever had. He came out quickly and was so kind and professional. He told us what was best for us and took care of us and was very experienced and knowledgeable. He came highly recommended and I will be recommending him as well.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
DenisLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Dale showed up in the time he stated. Was the most honest. Friendly and explained everything he was doing and why. Told us he could fix our dishwasher but would be much better and cheaper to buy a new one

Dishwasher repair
Lacey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He found an issues we struggled to find on our own and went above and beyond what we expected in order to fix it. Great value and great service. Will definitely use him again.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

As a busy mom, I appreciate the punctuality of this business! He showed up and quickly got to work on my dishwasher. He checked out everything and gave me a lot of great tips for preventative maintenence and guarantees his work free of charge! Very. Happy and highly recommended.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dale was very prompt and professional. He was incredibly knowledgeable with regards to my dishwasher and diagnose the problem quickly. He was honest and fair and showed a high-level of integrity. I’ve now got his card hanging inside my kitchen cupboard and will refer to him anytime I need repair work on my appliances. Shawn Murray

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dale was great! he was on time, went above and beyond to show us how to maintain our dishwasher in the future! Our 10 year old diahwasher works like new again! I will always recommend him to anyone asking for an appliance repairman!

Dishwasher repair+ Responsiveness
Jacque2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, Dale was knowledgeable, friendly, prompt and repaired our fireplace. He also diagnosed our dishwasher problem. Easy online booking, showed up on time and worked quickly and cleanly. I would not hesitate to call him again for any future repair we may encounter.

Dishwasher repairService not listed+ Responsiveness+ Punctuality+ Quality
Bryce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was the second time we used Dale. He is always prompt, very thorough in his work, and easy to book. He installed our dishwasher, and between our existing setup and complications our new dishwasher brought on, he really took the effort to make sure it was done right.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Kristine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dale was thorough in his work, gave us honest feedback and some good advice about repairing versus buying a new dishwasher. His pricing was fair and we will definitely use him again with any of our appliance needs.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Bryndon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dale is such a great guy! So knowledgeable and fixed our dishwasher and furnace so quick and explained everything in easy terms for me to understand haha!

Dishwasher repairService not listed+ Responsiveness+ Punctuality+ Quality
Kristi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used Dale and his repair services twice he is very knowledgeable and honest. I would recommend him to my family and friends.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
JessicaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dale was very kind and punctual for our appointment to have our dishwasher looked at. It was filling up with water and smelled disgusting. We really appreciated him not just “throwing parts at it” and trying a simple solution first. It was the fix we needed and now our dishwasher doesn’t smell like garbage 🙏🏻 We will work with him again!

Dishwasher repair+ Responsiveness+ Punctuality
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called Dale and I’d never used him before. I had purchased a brand new dishwasher and due to an electrical problem it didn’t come on. It was under warranty but the installers and Samsung repair people would not come out again to finish the repair after the electricians fixed the problem without charging an…

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
AnthonyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a broken dishwasher. Dale came and diagnosed it, gave me a bid, but recommended that rather than pay him to fix it, I just buy a new one - the repair wouldn't justify the cost. He gave me advice on a new purchase, recommendations on brand, features, installation tips, and things to watch out for since I was…

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was punctual and knowledgeable about my dishwasher. Quickly diagnosed the problem and fixed it. Also made sure the dishwasher was properly leveled and put back in place. Gave me some great advice about how to maintain the appliance and keep it functional. I would highly recommend using this company. I also loved the…

Dishwasher repair+ Punctuality+ Professionalism+ Value
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dale, made sure the dishwasher was working great and he was very easy and nice to work with.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Wayne17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dale was very responsive and quick to come fix the clog in our Dishwasher.

Dishwasher repair+ Responsiveness+ Professionalism
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Appliance Repair Guy was on time, efficient, and honest. Did a good job on our dishwashers and good to work with.

Dishwasher repair
GeneLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Punctuality+ Quality+ Professionalism
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Responsiveness+ Punctuality+ Professionalism
LynnLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
JasonLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Quality+ Professionalism+ Value
JeanetteLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Responsiveness+ Punctuality+ Professionalism
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Dishwasher repair
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
WendyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Responsiveness

Price

$200-31% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 49%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair56$227–$359
Washing machine repair53$253–$392
Dishwasher repair46$164–$360
Washer/dryer repair41—
Stove, cooktop & oven repair17$213–$637
Oven repair13$201–$448
Stove & cooktop repair12—

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