Experts Reviews · Company report
Appliance Repair Guy logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Appliance Repair Guy

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.9★ from 613 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Appliance Repair Guy is better than 94% of appliance installation.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Appliance Repair Guy is better than 94% of appliance installation.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Appliance Repair Guy is better than 97% of appliance installation.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Appliance Repair Guy is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Appliance Repair Guy is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Appliance Repair Guy is better than 100% of appliance installation.A
100

Reviews for your job

Customers hired Appliance Repair Guy for 7 kinds of job.

Appliance Repair Guy for dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$359
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Dryer repair” · showing 20

Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always helpful and punctual.

Reasonable priceDryer repair
Mandy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always, Dale has never done me wrong. He came today to help me with my dryer. I’ve had him come for other appliances in the past. From our old appliances and even our new one. Try to have warranty work and who they sent out was very discouraging. They couldn’t help me, couldn’t fix it. Knowing my great…

Great priceDryer repair
Booga3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Return customer. Dale is polite, punctual, extremely knowledgeable, and more than willing to walk you through everything he is doing and why. But equally important is his willingness to answer any questions and inform you what you could do to prevent future problems. He is an author of a book that helps the average…

Dryer repair+ Responsiveness+ Punctuality+ Quality
BonnieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dale was on time, professional, quick and fair pricing. It’s really hard to find good service these days but this was a gem of a find. Thank you Dale

Dishwasher repairDryer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
BlakeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale is great to work with. Would highly recommend for any appliance repair. Had an issue with my dryer after an initial repair and he came back and took care of it.

Dryer repair+ Responsiveness+ Punctuality+ Professionalism
SlyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dale was very friendly and knowledgeable. We had him fix our dishwasher and dryer. Both are in perfect working order! Definitely recommend using his services. He's also got a maintenance book so that you can maintain your appliances before something goes wrong. Thanks so much for helping us out Dale! We will DEFINITELY be using his services again.

Dishwasher repairDryer repair+ Responsiveness+ Punctuality+ Quality
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale quickly and accurately diagnosed our dryer problem! Very responsive and punctual.

Dryer repair+ Responsiveness
MauriceLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our dryer wasn’t working we called within minutes he showed up. Turns out the dryer worked great. He located a power problem. Very professional gentleman. No pressure. I highly recommend.

Dryer repair+ Responsiveness+ Punctuality+ Quality
RobbyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best experience I’ve ever had with a repair company. He was professional, knowledgeable and got my dryer fixed in no time. Highly recommend him !!

Dryer repair+ Responsiveness+ Punctuality+ Quality
Keelee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed services to repair my dryer. I found Appliance Repair Guy website and seen the excellent reviews, and now I know why. I was able to schedule a same day appointment online. Dale was super nice, professional, and found the problem fast. He explained what happened and only minimal work was needed. He did an…

Dryer repair+ Responsiveness+ Punctuality+ Quality
JennyLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

HIGHLY RECOMMENDED! Dale was very professional, explained what was wrong with my dryer and fixed the problem.

Dryer repair+ Responsiveness+ Punctuality+ Quality
Josh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Came on time. Clearly explained what was wrong and the service options and performed the repair. Would recommend and use again.

Dishwasher repairDryer repair+ Responsiveness+ Punctuality+ Quality
JaredLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale is such a perfectionist. I wouldn’t want anyone else in my house working in my appliances. He knows what he’s doing and always has the parts in his truck. His prices are fair. He’s also got this book everyone should own if you have a home. I would recommend Dale to anyone.

Dishwasher repairDryer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Needed to move my vent from the back of the dryer to the side. Dale got LG official parts and moved it to the side so I could push my dryer back against the wall

Dryer repair+ Responsiveness+ Punctuality+ Quality
Zachary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale was very nice and friendly. Fixed my dryer in a timely manner.

Dryer repair+ Responsiveness+ Punctuality+ Professionalism
KepaLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our dryer died. It was about 10 years old. Dale diagnosed the problem, showing me a burnt control board. Instead of replacing the board, which would have been several hundred dollars, Dale recommended that we save the money, just pay him a diagnosis fee, and we buy a new dryer. He was totally honest with us. He…

Dryer repair+ Responsiveness+ Punctuality+ Quality
Monalisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was looking for someone exactly like Dale, the friendly, neighborhood handyman. Didn’t want to deal with big corp company. Dale personally answers his phone and texts promptly. His schedule was very accommodating, he was at my place the next day. His work efficient n fast. He explained everything that was wrong n…

Dishwasher repairDryer repair+ Responsiveness+ Punctuality+ Quality
Jonathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clean, professional, and thorough. Explained to me exactly what was happening and what needed to be done to repair. Gave me all the options and felt no pressure to make a decision, he left it up to me.

Dryer repair+ Responsiveness
Zachary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale was awesome to work with! He was fast and professional. He was honest with us that we would be better off buying a new dryer rather than paying him to repair it for us, which we really appreciated. We will definitely call him whenever we need help with our appliances in the future. We highly recommend Dale!

Dryer repairWasher/dryer repair+ Punctuality+ Quality+ Professionalism
GlennaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was on time, clean and professional. I will definitely use him again!

Dryer repair+ Punctuality+ Quality+ Professionalism

Show more dryer repair reviews (36 more) →

Price

$200-31% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 49%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair56$227–$359
Washing machine repair53$253–$392
Dishwasher repair46$164–$360
Washer/dryer repair41—
Stove, cooktop & oven repair17$213–$637
Oven repair13$201–$448
Stove & cooktop repair12—

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