Experts Reviews · Company report
Appliance Repair Guy logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Appliance Repair Guy

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.9★ from 613 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Appliance Repair Guy is better than 94% of appliance installation.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Appliance Repair Guy is better than 94% of appliance installation.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Appliance Repair Guy is better than 97% of appliance installation.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Appliance Repair Guy is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Appliance Repair Guy is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Appliance Repair Guy is better than 100% of appliance installation.A
100

Reviews for your job

Customers hired Appliance Repair Guy for 7 kinds of job.

Appliance Repair Guy for stove & cooktop repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove & cooktop repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 12 Google reviews tagged “Stove & cooktop repair”

Zan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Explained everything very well, courteous and kind.

Not sureStove & cooktop repair
Nate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was easy to make an appointment. He was on time. Diagnosed the problem, let us take a few days to decide what to do. Did not pressure us. The repair was down and the oven works great. I highly recommend their service.

Stove & cooktop repair+ Responsiveness+ Punctuality+ Quality
DIANALocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Only person you should consider for appliance repairs, believe me i own all samsung so we have used a lot of repair companies 😂. Dale explained everything as I hovered. Learned a few things so that was cool. Super friendly,helpful and fast.

Stove & cooktop repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
LeslieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale did a great job. He was respectful of my home and worked quickly.

Stove & cooktop repair+ Quality
Patrick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great guy, great service. I would highly recommend Dale.

Stove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Nicholas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dale did a great job knowing exactly what to need to be fixed on our oven, went picked up the part and was done in an hour from the time he showed up. Definitely will be using him again.

Stove & cooktop repair+ Quality+ Professionalism
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dale fixed my oven in a flash! I was worried i'd have to buy a new oven and with all new appliances on back order at every store i thought we'd be without an oven for a month. Thankfully Dale came and found that it was a burnt out part on the control board of the oven. Something i would never had thought of. He knows his stuff that's for sure.

Stove & cooktop repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with Appliance Repair Guy. Dale fixed a burner on a gas cooktop that had been broken for 5 months. He came at the beginning of his time frame, he was courteous and professional, and very knowledgeable. I would strongly recommend Appliance Repair Guy to others!!!

Stove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Michelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and great prices.

Stove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Dale was great. He showed up when he said he would and took the time to figure out the problem and fix it.

Stove & cooktop repair+ Responsiveness+ Punctuality+ Professionalism
AutumnLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Stove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Maranda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Stove & cooktop repair+ Responsiveness+ Quality+ Professionalism

Price

$200-31% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 49%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair56$227–$359
Washing machine repair53$253–$392
Dishwasher repair46$164–$360
Washer/dryer repair41—
Stove, cooktop & oven repair17$213–$637
Oven repair13$201–$448
Stove & cooktop repair12—

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