Experts Reviews · Company report
Appliance Repair Guy logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Appliance Repair Guy

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.9★ from 613 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Appliance Repair Guy is better than 94% of appliance installation.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Appliance Repair Guy is better than 94% of appliance installation.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Appliance Repair Guy is better than 97% of appliance installation.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Appliance Repair Guy is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Appliance Repair Guy is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Appliance Repair Guy is better than 100% of appliance installation.A
100

Reviews for your job

Customers hired Appliance Repair Guy for 7 kinds of job.

Appliance Repair Guy for washer/dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Washer/dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 11

All 41 Google reviews tagged “Washer/dryer repair” · showing 20

Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have had great experiences with The Appliance Guy and will continue to use him.

Washer/dryer repair+ Punctuality+ Value
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale is great to work with! Did a great job and quick to get into.

Washer/dryer repair+ Responsiveness+ Quality+ Professionalism
Kara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was phenomenal! He didn't waste time, and he knew what he was doing. So many tricks to the trade! He gave his recommendation, even though it meant he wouldn't be working any more on my machine. Upfront and honest. Highly, highly, highly recommend!

Washer/dryer repair
jesse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and very knowledgeable. Gave me very helpful information. Would definitely recommend and definitely will call again.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
JaredLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale is such a perfectionist. I wouldn’t want anyone else in my house working in my appliances. He knows what he’s doing and always has the parts in his truck. His prices are fair. He’s also got this book everyone should own if you have a home. I would recommend Dale to anyone.

Dishwasher repairDryer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
Audree11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt and professional. Could not ask for better service!

Washer/dryer repair+ Responsiveness+ Quality+ Professionalism
AmandaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an amazing experience! Dale was in and out and explained everything great.

Washer/dryer repair
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience

Washer/dryer repair+ Responsiveness+ Punctuality+ Professionalism
Zachary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale was awesome to work with! He was fast and professional. He was honest with us that we would be better off buying a new dryer rather than paying him to repair it for us, which we really appreciated. We will definitely call him whenever we need help with our appliances in the future. We highly recommend Dale!

Dryer repairWasher/dryer repair+ Punctuality+ Quality+ Professionalism
JLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Our washer has a slow and small leaks, it was difficult to locate where the leakage was coming from, Dale thoroughly inspected the entire interior of our washer, fixed all the leaks and patiently explained to us what could be the cause. Dale is transparent with the repair, great value of his work, responsive and on-time, highly recommend!

Washing machine repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale was awesome! Prompt, friendly, professional, knowledgeable, clean, and all at a fair price. He even offered preventive maintenance tips on other appliances.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Be2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My dryer quit working properly and after reviewing many repairmen, I decided to have Dale come take a look at it. Dale was very professional and thorough. He educated me on the problem and before he did any maintenance, he made sure to give me a price for the work that needed to be done. Dale was very tidy with his…

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
JonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale was able to come fix my dryer the next day and did a great job. He even trudged through the snow to show me some maintenance tips.

Washer/dryer repair+ Responsiveness+ Professionalism
Nathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dale showed up and diagnosed our dryer problem right away. He gave us a variety of solutions with their impacts and was very informative and professional. Cost was very reasonable. I highly recommend Dale's services.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
LionFishof23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very honest, didn’t try to take advantage of us. He came out and was very nice and understanding. Definitely will use again!

Washer/dryer repair+ Professionalism
TraciLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you Dale. Your timely service made it easy to keep my family in clean clothes.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick response and job well done. I will absolutely call him again whenever I need appliance repairs.

Washer/dryer repair+ Responsiveness+ Quality
Shannon15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Dale the Appliance Repair Guy. We got a same day appointment. He was on time, and fixed our machine quickly and efficiently. We will use him for all appliance repairs.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Megan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dale was 10 out of 10. Got me in the next day, had parts stocked, and was affordable. He is also incredibly nice. Would highly recommend.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
DanLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dale fixed our dryer and gave some great insight on how to keep it maintained. He was on time, professional, and got the job done quick. I'm completely satisfied.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality

Show more washer/dryer repair reviews (21 more) →

Price

$200-31% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 49%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair56$227–$359
Washing machine repair53$253–$392
Dishwasher repair46$164–$360
Washer/dryer repair41—
Stove, cooktop & oven repair17$213–$637
Oven repair13$201–$448
Stove & cooktop repair12—

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