How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREAppliance Repair Guy
West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.9★ from 613 Google reviews
Report card
Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Appliance Repair Guy for 7 kinds of job.
Appliance Repair Guy for washer/dryer repair
Clear ✕All 41 Google reviews tagged “Washer/dryer repair” · showing 40
We have had great experiences with The Appliance Guy and will continue to use him.
Dale is great to work with! Did a great job and quick to get into.
He was phenomenal! He didn't waste time, and he knew what he was doing. So many tricks to the trade! He gave his recommendation, even though it meant he wouldn't be working any more on my machine. Upfront and honest. Highly, highly, highly recommend!
Very friendly and very knowledgeable. Gave me very helpful information. Would definitely recommend and definitely will call again.
Dale is such a perfectionist. I wouldn’t want anyone else in my house working in my appliances. He knows what he’s doing and always has the parts in his truck. His prices are fair. He’s also got this book everyone should own if you have a home. I would recommend Dale to anyone.
Prompt and professional. Could not ask for better service!
Had an amazing experience! Dale was in and out and explained everything great.
Great experience
Dale was awesome to work with! He was fast and professional. He was honest with us that we would be better off buying a new dryer rather than paying him to repair it for us, which we really appreciated. We will definitely call him whenever we need help with our appliances in the future. We highly recommend Dale!
Our washer has a slow and small leaks, it was difficult to locate where the leakage was coming from, Dale thoroughly inspected the entire interior of our washer, fixed all the leaks and patiently explained to us what could be the cause. Dale is transparent with the repair, great value of his work, responsive and on-time, highly recommend!
Dale was awesome! Prompt, friendly, professional, knowledgeable, clean, and all at a fair price. He even offered preventive maintenance tips on other appliances.
My dryer quit working properly and after reviewing many repairmen, I decided to have Dale come take a look at it. Dale was very professional and thorough. He educated me on the problem and before he did any maintenance, he made sure to give me a price for the work that needed to be done. Dale was very tidy with his…
Dale was able to come fix my dryer the next day and did a great job. He even trudged through the snow to show me some maintenance tips.
Dale showed up and diagnosed our dryer problem right away. He gave us a variety of solutions with their impacts and was very informative and professional. Cost was very reasonable. I highly recommend Dale's services.
Very honest, didn’t try to take advantage of us. He came out and was very nice and understanding. Definitely will use again!
Thank you Dale. Your timely service made it easy to keep my family in clean clothes.
Quick response and job well done. I will absolutely call him again whenever I need appliance repairs.
I highly recommend Dale the Appliance Repair Guy. We got a same day appointment. He was on time, and fixed our machine quickly and efficiently. We will use him for all appliance repairs.
Dale was 10 out of 10. Got me in the next day, had parts stocked, and was affordable. He is also incredibly nice. Would highly recommend.
Dale fixed our dryer and gave some great insight on how to keep it maintained. He was on time, professional, and got the job done quick. I'm completely satisfied.
Quick response. Repair made on time and as quoted. I wouldn't use anyone else
Dale is great! My dryer had been squeaking for awhile and I booked an appointment online. Very easy and he was at my house 2 days later. He was able to quickly diagnose the problem (roller wasn’t rolling so well after 4 years) and had parts on hand to fix it. He took the time to show me and explain what was wrong…
Dale was superb. He's an on-time professional With skills to match. Super grateful for your time and effort! Cheers, Dale.
Dale was awesome! He was professional and friendly. He explained everything he was doing and didn't try to upsell on parts I didn't need. I will definitely use his services again in the future!
Dale helped me over the phone with information about the washer and I did as instructed and it worked. I reside in Indiana and Dale resides IN Utah. Dale was and very helpful. I wished he lived in Indiana . It would be a loss for Utah but a gain for Indiana. If I could give him 10stars I…
He showed up early in the time window, gave a great explanation of the issue and what it take/cost to fix my dryer. He also discussed this weird setup I have for my dryer vent and how ti make it work better. He had the part with him and fixed the whole thing in less than 30 minutes. Would definitely recommend!
Dale was on time, polite, and professional. He explained everything very well, was prepared, and had us fixed up quickly for a fair price. Thank you Very much.
Very knowledgeable, fast, efficient and professional. Our new go to for appliance repair! Happy customer. Thank you very much.
Easy to schedule, on time, informative and efficient!
He was friendly and knowledgeable. My dryer wouldn't turn off, even after it was off. It started working again before he came but he took a look at everything to make sure he couldn't see a worn or burned out part. Only charged me for trip.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dryer repair | 56 | $227–$359 |
| Washing machine repair | 53 | $253–$392 |
| Dishwasher repair | 46 | $164–$360 |
| Washer/dryer repair | 41 | — |
| Stove, cooktop & oven repair | 17 | $213–$637 |
| Oven repair | 13 | $201–$448 |
| Stove & cooktop repair | 12 | — |
