How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREAppliance Repair Guy
West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.9★ from 613 Google reviews
Report card
Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Appliance Repair Guy for 7 kinds of job.
Appliance Repair Guy for washing machine repair
Clear ✕All 53 Google reviews tagged “Washing machine repair”
Dale came right out, explained what he was doing, ……he did a great job!
Dale was on time, professional, quick and fair pricing. It’s really hard to find good service these days but this was a gem of a find. Thank you Dale
I highly recommend Appliance Repair Guy, Dale Dixon. He showed up on time. I was completely comfortable having him in my home. He explained the repair that was needed and was able to diagnose and fix my washing machine during the same visit. Next time I have an appliance go out, he’ll be the one I call.
Dale has done repairs for us in the past. This time, he advised us to purchase a new appliance rather than spend the money on repairs that would be short lived. I appreciated his honesty and help. Definitely recommend.
Very friendly, thorough and honest!! Would recommend to friends!
Was very fast to respond. Was pleasant and very honest about my repair. Gave me great advice on purchasing a replacement.
Dale came on short notice to fix our washer. He was able to fix it quick with parts he had in his truck. He was super friendly and explained exactly what he needed to do to repair the washer.
I received great information about appliances and how to go about picking out new ones. I was able to find out the problem with my washer and it turns out I can still use it for the time being.
Arrived on time and change the door boot on our LG washer. Well worth it. I was thinking of doing it myself but figured it would take me most of the day.
I had such a good experience with Dale. He was knowledgeable and explained things very well so that I could understand. He was very courteous and professional.
Dave came on 6/22/23 to look @ my 5 year old Maytag washer. Told me it was toast. He gave me good info on what to buy & what not to buy. I hope I don’t need another appliance repair any time soon, but if I do, I will call Dave.
He was great! And honest about my washer machine. Helped me not waste my money
The Appliance Guy diagnosed the problem with our washing machine within minutes of arriving. He explained the cost of fixing it compared to the cost of purchasing a new machine. When we decided to fix it, he already had the part he needed on his truck, and replaced it quickly. Fast, friendly, reliable service! We…
Great guy, great service, same day appointment. I highly recommend him.
Support small businesses! Dale is a true professional and upstanding patriot. Respectful, punctual, and communicates clearly. Very knowledgeable and helpful. I salute you, sir!
Dale was very professional and took the time to explain what was going on and what could be causing my washer to shake around violently. Would recommend him to anyone looking for appliance repair and diagnostics.
He was very fast and efficient, as well as polite and professional.
Dale is such a perfectionist. I wouldn’t want anyone else in my house working in my appliances. He knows what he’s doing and always has the parts in his truck. His prices are fair. He’s also got this book everyone should own if you have a home. I would recommend Dale to anyone.
Our washer has a slow and small leaks, it was difficult to locate where the leakage was coming from, Dale thoroughly inspected the entire interior of our washer, fixed all the leaks and patiently explained to us what could be the cause. Dale is transparent with the repair, great value of his work, responsive and on-time, highly recommend!
Great experience. Quick Response, arrived on time, priced right, identified the issue quickly. Gave details of what was needed and pricing. Highly recommend
Wonderful experience. I was extremely pleased at the work and the professional manner. I would use you again and recommend you to friends and family. Thanks for your service.
Dale is personable and efficient. He always shows me the diagnostics and gives tips on how to take care of it myself to avoid a big repair cost. Well worth having him check out the appliances.
Dale was great to have come into my home and find the problem. I enjoyed watching and learning. Very personable polite. Easy to talk to for sure. He is my go to repair guy from now on. Thank you again Dale.
Actual customer service! Honest, on time, professional, and I have used this guy twice , highly recommend this repair service you cannot go wrong!
Called the Appliance Repair Guy on our washing machine. He got me on the schedule almost immediately. When he came out he was very professional and right on time. He immediately knew what the problem was, gave me the quote amd had it repaired and back in service in under 45 minutes. Would highly recommend.
Our lid switch on our washer broke. He was quick to find a replacement part and come out to fix it. Upon arrival he was friendly, got the job done quickly, and even killed a spider for me! All in all 10/10 service.
on time!, quickly and correctly diagnosed problems with both my appliances. explained everything and promptly fix. was courteous , knowledgeable, and friendly. would highly recommend!
Dale was very prompt, professional, and very knowledgeable. Able to fix our machine in record time. I would definitely recommend him. I will for sure to be calling him with all my future issues. Thank you
Very informative and honest, didn't push unnecessary fixes and advised general upkeep tips.
I reached out to Dale about my Washer stuck on an error code. He first helped walk me through troubleshooting it through text. Then he came to my house promptly and was able to fix the problem. And he even supports veterans! Definitely recommend his services.
Great n Quick
Was a fair price, did not try to persuade me in either direction, was very honest and upfront. I appreciate how he did not push me towards a purchase or repair via himself.
Dale did a great job and found our problem fast! I will use him again and pass his name on to family and friends!!
He came within a couple of hours of my call. He gave accurate information and did good work. I will definitely call this service next time I need an appliance repair.
You can count on him when you make your appointment. Honest and friendly guy.
He was very professional, prompt, and worked quickly. He was honest, and knowledgeable. He took the time to explain everything and also gave me tips or information to help me make the best decisions concerning our situation. Much appreciated!
He was quick with the repair and price was good didn't try and sale me something else I didn't need for my washer told me what was wrong with my washer and fixed it he was very professional
Dale Dixon came out to diagnose my disabled washer and replaced a bad switch with a factory authorized part. I'm happy I discovered ApplianceRepairGuy.net. Saved me a lot of money and shared some very good advice. I will definitely call on him again should the need arise and recommend this service to anyone reading this review. Thank you Dale!
Our washer wouldn't drain and we couldn't get it to do anything else either. So I called Dale. He responded quickly and was able to come over the next day. Our washer finally drained the water that was in the basin. He took apart the drain pump and found a little key that had worked it's way down into it. He was…
Dale was a great technician. He arrived in a timely manner and diagnosed the problem quickly, which was the drain pump on my washing machine. Unfortunately, it was a special order part (foreign manufacturer) so it couldn't be fixed same day or he would have. Once the part was in Dale called to make arrangements the…
Dale at Appliance Repair Guy is all you will ever need for home appliance repair. He is knowledgeable, professional and cares about what he does and his customers. He is reasonably priced and was even able to provide repair services for my neighbor while was he here. He wrote an extremely helpful appliance guide…
Dale is amazing. He's very informative and explains everything so you understand. He knows what he's talking about. I will use him every time I need repairs. Although my washer was fried, he was honest.
Great service
Dale was absolutely amazing. He was very professional and polite. My washer had stopped working and for a week my husband and I tried to fix it ourselves to no avail. I called multiple places to see if they could come out and Dale called me back immediately and came out the next morning. He was able to diagnose the…
Dale was awesome to work with. He was very punctual and on time with all the appointments that were made. Dale was able to diagnose the problem and have the issue fixed correctly. I highly recommend Appliance Repair Guy. The prices were not outrageous and were competitive if any other appliances go out I will be giving Dale a call!
The repair guy came in prepared. Knew the issue right away. Fixed my old machine, gave me great pointers. He was very kind. Love the fact that he will, if able too, fix the older appliances!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dryer repair | 56 | $227–$359 |
| Washing machine repair | 53 | $253–$392 |
| Dishwasher repair | 46 | $164–$360 |
| Washer/dryer repair | 41 | — |
| Stove, cooktop & oven repair | 17 | $213–$637 |
| Oven repair | 13 | $201–$448 |
| Stove & cooktop repair | 12 | — |
