Analyzing 8,598,8138.6M ReviewsFor 24,44724.4K Experts

Experts Reviews · Company report
Approve Home Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%68+16.5Value 14%45+6.4Replies to reviews 7%48+3.4Craft & service penalty66−3.4Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Approve Home Services

Hibbing, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.7★ from 173 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Approve Home Services is better than 73% of leak detection services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Approve Home Services is better than 68% of leak detection services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Approve Home Services is better than 66% of leak detection services.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Approve Home Services is better than 45% of leak detection services.C
45
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Approve Home Services is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Approve Home Services is better than 48% of leak detection services.C
48

Reviews for your job

Customers hired Approve Home Services for 8 kinds of job.

Approve Home Services for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$466–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Toilet installation”

BlakeLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service at affordable prices. I’ve had them out to my home in Aurora at least 6-8 times and they always do great work. I’ve come to know several of the technicians by name. Mark was out today and did a wonderful job.

Reasonable priceHVAC system repairHVAC system maintenanceHeating system repair
S.L.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ryan with Approve was fantastic. Fast, PROFESSIONAL, courteous, informed, knowledgeable, great communication and explanation with estimate and potential work.

Paid $1–100Great priceToilet repairPlumbing pipe repairFaucet repair
Rosie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m one of the many people affected by the lovely and numerous sewage floods of Virginia, MN 2024/2025. I needed a very large job done in my basement. New sewer, sump pump, drain, back flow valve, and all the other stuff needed. Lots of concrete work. I also needed a new toilet and my bath tub looked at in my second…

Paid $1,000+Reasonable priceToilet repairDrain cleaningToilet installation
Charlette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys redid almost my whole entire plumbing. They came back to fix the couple things that were undetected right away. And my water pressure is amazing now. Plus I even have an outside hookup.

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Bob10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent crew

Toilet installationWater heater installation+ Quality+ Professionalism
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Intalled deep sink, moved washer next to dryer, installed faucets, sink, showerhead and toilet.

Toilet installationPlumbing pipe repairShower repair+ Responsiveness+ Professionalism
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast diagnosis, responsive, understood space restrictions, expert toilet install and friendly. Perhaps a bit pricey, but not out of line with other inflationary pressures.

Toilet installation+ Responsiveness+ Punctuality+ Quality
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke organizrd my complex steam conversion and referred me to needed other contractors. Recently he and his crew did a major job for me-- two new toilets plus faucets for two bath sinks. They were quick, professional, cleanu.pThey advised me well, and I haveconfidence in them and advised what was needed going forward. I have total confidence.

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
JohnEdited a month ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceSewer repairToilet repairDrain cleaning
Krystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Shower installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Mike5 years ago★★★★★

Rating only, no written review.

Toilet installation+ Punctuality+ Professionalism

Price

$873+109% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 53%Overpriced 14%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair28$322–$1.1k
Toilet repair12$176–$656
Plumbing leak detection12$78–$630
Faucet installation12$292–$593
Water heater installation12$1.2k–$2.5k
Toilet installation11$466–$1.2k
Faucet repair10$166–$529
Drain cleaning8$161–$493

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