Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%68+16.5Value 14%45+6.4Replies to reviews 7%48+3.4Craft & service penalty66−3.4Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREApprove Home Services
Hibbing, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.7★ from 173 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Approve Home Services is better than 73% of leak detection services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Approve Home Services is better than 68% of leak detection services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Approve Home Services is better than 66% of leak detection services.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Approve Home Services is better than 45% of leak detection services.C
45
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Approve Home Services is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Approve Home Services is better than 48% of leak detection services.C
48
Reviews for your job
Customers hired Approve Home Services for 8 kinds of job.
Approve Home Services for water heater repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$466
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “Water heater repair”
Dorothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great customer service and repaired within 48 hours. The service tech was very nice; and knowledgeable as well. I will definitely call them again.
Paid $200–300Great priceWater heater repair
PriscillaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Our tankless water heater malfunctioned the day before New Year’s Eve. Unfortunately this was our source of heat and it was -20. Approve plumbing came out emergently and unfortunately we had to order a new water heater, due to the holiday it took 3 days to arrive. They lent us space heaters to try and prevent burst…
Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repairWater heater repair
lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Thanks for stopping on short notice Luke! Water heater is working well!
Water heater repair+ Responsiveness+ Punctuality+ Quality
JohnEdited a month ago★★★★★
Rating only, no written review.
Paid $1,000+Great priceSewer repairToilet repairDrain cleaning
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Plumbing pipe repairWater heater repair+ Punctuality+ Quality+ Professionalism
Cora4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Water heater repair
Price
$873+109% vs typical leak detection services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 22%Reasonable 53%Overpriced 14%Not sure 11%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 28 | $322–$1.1k |
| Toilet repair | 12 | $176–$656 |
| Plumbing leak detection | 12 | $78–$630 |
| Faucet installation | 12 | $292–$593 |
| Water heater installation | 12 | $1.2k–$2.5k |
| Toilet installation | 11 | $466–$1.2k |
| Faucet repair | 10 | $166–$529 |
| Drain cleaning | 8 | $161–$493 |
