April Sonnenberg Skin Solutions logo

April Sonnenberg Skin Solutions

Facial spa · Forest Grove, OR · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 49 facial servicesPosition by Experts Score among all companies we track in this category. · better than 69%
5.0 ★★★★★ 30 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Aug 2026latest review

April Sonnenberg Skin Solutions at a glance

Customers report positive experiences with facials, waxing, microneedling, and cosmetic tattooing, noting the provider's knowledge, thorough explanations, and ability to create a relaxing atmosphere. Reviewers highlight the clean, comfortable studio environment and reasonable pricing for both services and recommended skincare products. With a perfect five-star rating from thirty reviews, the business owner actively engages by replying to every review, reinforcing the perception of professional and attentive customer service.

  • Google rating: 5.0 out of 5 from 30 reviews (100% five-star).
  • Reviews on this page: 30 Google reviews (28 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: August 18, 2026.
  • Service: Facial Service serving Forest Grove, Oregon.

Data from Google, last updated October 26, 2026.

Score profile vs other facial services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction98Reliability96Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 98 (median 94)Reliability: 96 (median 90)Momentum: 100 (median 100)
This companyFacial Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.April Sonnenberg Skin Solutions: 98/100 on this factor. Category median: 94.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.April Sonnenberg Skin Solutions: 96/100 on this factor. Category median: 90.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.April Sonnenberg Skin Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
–

Bar = this company · dark tick = category median.

Star ratings

30 Google reviews we collected

  • 5 stars30100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 28 written reviews

  • Praise5098%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1529%
  • Would recommend1325%
  • Quality & results1122%
  • Communication510%
  • Price & value36%
  • Honesty & trust36%
  • Speed & response12%

What customers talk about

We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She was knowledgeable about which products would be best suited for my skin and created a very relaxing experience during my facial.”
  • “I highly recommend her for many of your skin care needs and then some!”
  • “April is a joy of a person and does a fantastic job.”
  • “very friendly, her space is very clean & well kept & she’s great at explaining what your skin needs and offers reasonably priced products to help you…”
  • “…ell kept & she’s great at explaining what your skin needs and offers reasonably priced products to help you reach your skin goals.…”
  • “And … I am blessed that she manages my face as I only trust her!”
  • “I healed CRAZY fast and love the results.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired April Sonnenberg Skin Solutions for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Bryce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best service ever. If you haven’t seen April you are missing out. She is sweet and cares so much!!!!

Sarah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

April is always so sweet and she does a great job! UPDATE January 2026: she started doing waxing and I got a Brazilian done and it was done flawlessly! I am super happy with my service

Lee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

April is so amazing in many ways! She is highly skilled and has so much education on so many things…as she constantly researches! It shows that doing this is her passion. In the past year, she has made my skin glow, which has so many years of intense sun exposure domestically and internationally. I often get…

Tiffani3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

April is one of the absolute BEST!!! She’s so talented and caring! Highly recommended!!!

Erika7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

April was wonderful! She was knowledgeable about which products would be best suited for my skin and created a very relaxing experience during my facial. Highly recommend!

ShawnaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

April is so sweet, she’s very knowledgeable, light handed, easy to talk too. I definitely recommend her! Hands down. The environment is inviting, beautiful, peaceful & comfy. She goes out of her way to help you feel comfortable. I’ve had facials by her, eye brow lamination & tint. Eye lash tint & lift. I’ve always been very happy with my results!

Photos

Customer reviews

5.0 ★★★★★ 30 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Bryce Thomas2 reviewsTotal number of Google reviews Bryce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best service ever. If you haven’t seen April you are missing out. She is sweet and cares so much!!!!

Response from the owner · 2 months ago

Thank you Bryce! It’s true. I do care about all of my clients and have their best interest at heart.

Sarah Craft9 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

April is always so sweet and she does a great job! UPDATE January 2026: she started doing waxing and I got a Brazilian done and it was done flawlessly! I am super happy with my service

Response from the owner · a year ago

Thank you so much Sarah! I’m thrilled to hear you’re happy with your experience. It’s always a pleasure to have you, and I look forward to seeing you again soon!

Lee Pope3 reviewsTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

April is so amazing in many ways! She is highly skilled and has so much education on so many things…as she constantly researches! It shows that doing this is her passion. In the past year, she has made my skin glow, which has so many years of intense sun exposure domestically and internationally. I often get compliments on my skin and it’s because of Ms April and of course the routine skin products and processes which has become part of the am and pm regime one must do. Her products and variety are NICE !!! I highly recommend her for many of your skin care needs and then some! I may add that she is a pleasure to come and visit even though some of my procedures may be a bit spicy .. but with the most incredible results.. it’s worth it !! She’s gentle, caring and just awesome! And … I am blessed that she manages my face as I only trust her! You won’t be disappointed!!!

Response from the owner · 9 months ago

Thank you from the bottom up of my heart for taking the time to write this. 💗 Reading your words truly touched me. Your trust means everything to me, especially knowing✨ the journey we’ve taken together this last year and a half! Watching your skin transform and glow has been such a joy and I love the way you’ve embraced your skincare routine, knowing your consistency is a huge part of your results. I’m so grateful you feel cared for and taken care of in my treatment room (even during the spicy moments 🤣). Thank you for trusting me with your face and for your loyalty, kindness and support. I genuinely feel blessed to be part of your skincare journey and so appreciate you sharing your experience. It means more to me than you know. ✨✨✨

Tiffani Long3 reviewsTotal number of Google reviews Tiffani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

April is one of the absolute BEST!!! She’s so talented and caring! Highly recommended!!!

Response from the owner · a year ago

Thank you so much for your sweet review. See you back in my treatment room soon!!

Christina Simpson1 reviewTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

April is a joy of a person and does a fantastic job.

Response from the owner · a year ago

Christina, Thank you for such a lovely review! I’m so glad to hear you enjoyed your experience. It’s truly a joy to have clients like you! See you soon Doll! 💕

Erika Appel7 reviewsTotal number of Google reviews Erika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

April was wonderful! She was knowledgeable about which products would be best suited for my skin and created a very relaxing experience during my facial. Highly recommend!

Response from the owner · a year ago

Thank you so much for your wonderful review! I’m so glad you enjoyed the facial and felt relaxed. It was my pleasure to recommend products tailored to your skin’s needs, and I’m thrilled to know you found it helpful. Can’t wait to welcome you back soon!

Shawna BaggLocal Guide · 8 reviewsTotal number of Google reviews Shawna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

April is so sweet, she’s very knowledgeable, light handed, easy to talk too. I definitely recommend her! Hands down. The environment is inviting, beautiful, peaceful & comfy. She goes out of her way to help you feel comfortable. I’ve had facials by her, eye brow lamination & tint. Eye lash tint & lift. I’ve always been very happy with my results!

Response from the owner · a year ago

Shawna, I’m so glad to hear you felt comfortable and enjoyed the treatments. It’s always my goal to create a peaceful, welcoming space and to provide results you love. I appreciate you trusting me with your skincare, brows, and lashes, and I look forward to pampering you again soon! Thank you for the wonderful review. 💖

Crystal Smith5 reviewsTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had such an incredible experience at April Sonnenberg’s Skin Solutions! This was my first time seeing an esthetician, and being in my 30s, I knew it was about time to take my skincare to the next level. April did a facial, brow wax, and a custom skin treatment, and she also set me up with a skincare routine that’s honestly changed my skin in just six weeks! My skin feels healthier, smoother, and more vibrant than ever. April is so knowledgeable and genuinely cares about helping you look and feel your best. If you're looking to take your skin to the next level, I can't recommend her enough!

Response from the owner · a year ago

Thank you so much for sharing your experience! It means the world to me that you trusted me with your first esthetician visit and that you’re seeing such great results from your skincare routine. I’m thrilled to hear your skin feels healthier, smoother, and more vibrant! Helping clients look and feel their best is truly my passion, and I’m so glad I could be a part of your skincare journey. I look forward to continuing to work with you and supporting your skin goals. See you soon Crystal! Your Skincare Specialist, April Sonnenberg

Susan Crowston-EglyLocal Guide · 10 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m a new client of April’s. I’ve had a facial and a waxing. I can’t say enough good things about her. She’s friendly, personable, professional, and exceptional at her job. I would highly recommend her to anyone looking for a relaxing atmosphere, quality products, and excellent service!

Response from the owner · a year ago

Thank you Susan! I’ve enjoyed getting to know you and am so glad you’ve been enjoying our services. I look forward to seeing you again soon. 😊

Shelby HelmigLocal Guide · 27 reviewsTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

April made my experience beyond amazing. She’s very friendly, her space is very clean & well kept & she’s great at explaining what your skin needs and offers reasonably priced products to help you reach your skin goals. Not to mention, the facial itself was very relaxing & very reasonably priced. Will be returning.

Response from the owner · 2 years ago

Thank you so much for the amazing review! I'm so glad you enjoyed your experience and felt comfortable during your visit. I always strive to provide a relaxing environment and personalized care for your skin. I can't wait to welcome you back!

April Sonnenberg Skin Solutions on Google Maps →

Business details

  • Address: Inside Absolute Hair, 2603 Pacific Ave, Forest Grove, OR 97116
  • Phone: (503) 577-5997
  • Profile:
  • Service area: Forest Grove, OR