Aquacare Physical Therapy | Lewes, DE logo

Aquacare Physical Therapy | Lewes, DE

Physical therapist · Rehoboth Beach, DE · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%93+26.3Replies to reviews 8%87+7.2Experts Score= 93Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#90 of 161 physical therapistsPosition by Experts Score among all companies we track in this category. · better than 44%
4.9 ★★★★★ 419 Google reviews · 24 photos
96%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
Oct 2026latest review

Aquacare Physical Therapy | Lewes, DE at a glance

Google reviewers rate Aquacare Physical Therapy 4.9 out of 5 based on 419 reviews, with the owner responding to 90% of comments. Patients frequently praise the staff for being knowledgeable, friendly, and professional, noting that therapists provide attentive care, flexible scheduling, and effective exercises for various conditions like back pain and balance issues. While most feedback is positive, a small number of low-star reviews criticize specific instances of poor communication, perceived billing discrepancies, and insufficient physical examination during initial visits.

  • Google rating: 4.9 out of 5 from 419 reviews (96% five-star).
  • Reviews on this page: 419 Google reviews (300 with written comments, 2 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Physical Therapist serving Rehoboth Beach, Delaware.

Data from Google, last updated October 28, 2026.

Score profile vs other physical therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction93Reliability93Craft & service–Value–Momentum100Replies to reviews87Satisfaction: 93 (median 96)Reliability: 93 (median 96)Momentum: 100 (median 100)Replies to reviews: 87 (median 74)
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aquacare Physical Therapy | Lewes, DE: 93/100 on this factor. Category median: 96.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aquacare Physical Therapy | Lewes, DE: 93/100 on this factor. Category median: 96.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aquacare Physical Therapy | Lewes, DE: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aquacare Physical Therapy | Lewes, DE: 87/100 on this factor. Category median: 74.A
87

Bar = this company · dark tick = category median.

Star ratings

419 Google reviews we collected

  • 5 stars40196%
  • 4 stars133%
  • 3 stars00%
  • 2 stars00%
  • 1 star51%

Praise vs complaints

Phrases our text analysis found in 300 written reviews

  • Praise34498%
  • Complaints72%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude19154%
  • Would recommend6418%
  • Quality & results4613%
  • Speed & response226%
  • Communication165%
  • Honesty & trust72%
  • Price & value51%

What customers talk about

We read 300 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great experience with very caring and competent therapists!”
  • “I would recommend this facility and this staff first, always!”
    “Avoid this clinic.”
  • “Thorough evaluation and practical approach to treating my issues.”
  • “…ts, to being greeted upon arrival & being informed about billing in a timely manner & most importantly a good relationship with a caring therapist…”
  • “She takes her time, she explains, and she’s very attentive.”
  • “He gave me challenges in my recovery which took me to "feeling good about myself" and knowing my knee was strong, reliable and a part of me.”
  • “They have all helped me a great deal.”
    “Under medical billing rules, four timed units require nearly an hour of hands-on therapy that never occurred.”

People customers mention

  • Mark 19 reviews
  • Robin 18 reviews
  • Connor 10 reviews
  • Barbara 8 reviews
  • Erin 8 reviews
  • Therapist 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

ConnieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Very friendly and knowledgeable. They are very helpful in you gaining your goals.

Ted7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I've been very satisfied with my therapy and therapist at Aquacare PT. They are very understanding and easy to work with.

Gina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent care in a nice facility close to home. Admin team has it together too. What's not to like?

Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very attentive and caring facility. Therapists do a very good job. My knees feel better for sure. Not 100% but better. All the therapists are very nice.

John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

my PT Sarah Schnieder is superwoman to have to deal with this old guy and his aches and pains. she has a big heart and is excellent at what she does. i recommend her to anyone who is looking for PT

cathyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I really appreciate that they most always stay with you to oversee the exercises.

Photos

Customer reviews

4.9 ★★★★★ 419 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ruth Friedhoff`3 reviewsTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff are knowledgeable and friendly !

Response from the owner · 2 hours ago

Thank you, Ruth!

Connie KingLocal Guide · 15 reviewsTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly and knowledgeable. They are very helpful in you gaining your goals.

Response from the owner · 2 hours ago

Connie - we appreciate you and and so glad you are reaching your goals.

Ted Rodgers7 reviewsTotal number of Google reviews Ted has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been very satisfied with my therapy and therapist at Aquacare PT. They are very understanding and easy to work with.

Response from the owner · 2 hours ago

Thank you for sharing, Ted!

Gina Veazey4 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent care in a nice facility close to home. Admin team has it together too. What's not to like?

Response from the owner · a week ago

Thank you! We are happy to be a part of your journey.

Mark Helner4 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very attentive and caring facility. Therapists do a very good job. My knees feel better for sure. Not 100% but better. All the therapists are very nice.

Response from the owner · a month ago

Thank you, Mark! We appreciate you and are always here when you need us: www.aquacarephysicaltherapy.com/contact

Linda Hess2 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with very caring and competent therapists!

Response from the owner · 3 weeks ago

Thanks, Linda! Our team is happy to help.

John Salandra4 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

my PT Sarah Schnieder is superwoman to have to deal with this old guy and his aches and pains. she has a big heart and is excellent at what she does. i recommend her to anyone who is looking for PT

Response from the owner · 4 weeks ago

Thank you, John, for sharing your experience! We appreciate you. Sarah is an exceptional team member and truly loves what she does.

Larry Zeccola2 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very knowledgeable and caring group of people

Response from the owner · a month ago

You're the best, Larry! We appreciate you. We are here when you need us: https://aquacarephysicaltherapy.com/contact/

cathy difaniLocal Guide · 19 reviewsTotal number of Google reviews cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I really appreciate that they most always stay with you to oversee the exercises.

Response from the owner · 4 weeks ago

Thank you for sharing your experience, Cathy! We are happy to help.

Deborah Smith9 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Aquacare has helped me with variety of issues in the past ten years, with flexible appointment times. The therapists are currently addressing balance and falls, with creative and engaging activities. Each visit offers a new adventure.

Response from the owner · 10 months ago

Deborah, thank you for sharing this 5-star review with our team.

Aquacare Physical Therapy | Lewes, DE on Google Maps →

Business details