Staff are knowledgeable and friendly !
Thank you, Ruth!
Google reviewers rate Aquacare Physical Therapy 4.9 out of 5 based on 419 reviews, with the owner responding to 90% of comments. Patients frequently praise the staff for being knowledgeable, friendly, and professional, noting that therapists provide attentive care, flexible scheduling, and effective exercises for various conditions like back pain and balance issues. While most feedback is positive, a small number of low-star reviews criticize specific instances of poor communication, perceived billing discrepancies, and insufficient physical examination during initial visits.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
419 Google reviews we collected
Phrases our text analysis found in 300 written reviews
How often each topic comes up in the written reviews
We read 300 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great experience with very caring and competent therapists!”
“I would recommend this facility and this staff first, always!”
“Avoid this clinic.”
“Thorough evaluation and practical approach to treating my issues.”
“…ts, to being greeted upon arrival & being informed about billing in a timely manner & most importantly a good relationship with a caring therapist…”
“She takes her time, she explains, and she’s very attentive.”
“He gave me challenges in my recovery which took me to "feeling good about myself" and knowing my knee was strong, reliable and a part of me.”
“They have all helped me a great deal.”
“Under medical billing rules, four timed units require nearly an hour of hands-on therapy that never occurred.”
praise complaint · found by our text analysis, Google review wording unchanged.
Very friendly and knowledgeable. They are very helpful in you gaining your goals.
I've been very satisfied with my therapy and therapist at Aquacare PT. They are very understanding and easy to work with.
Excellent care in a nice facility close to home. Admin team has it together too. What's not to like?
Very attentive and caring facility. Therapists do a very good job. My knees feel better for sure. Not 100% but better. All the therapists are very nice.
my PT Sarah Schnieder is superwoman to have to deal with this old guy and his aches and pains. she has a big heart and is excellent at what she does. i recommend her to anyone who is looking for PT
I really appreciate that they most always stay with you to oversee the exercises.
4.9 ★★★★★ 419 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Staff are knowledgeable and friendly !
Thank you, Ruth!
Very friendly and knowledgeable. They are very helpful in you gaining your goals.
Connie - we appreciate you and and so glad you are reaching your goals.
I've been very satisfied with my therapy and therapist at Aquacare PT. They are very understanding and easy to work with.
Thank you for sharing, Ted!
Excellent care in a nice facility close to home. Admin team has it together too. What's not to like?
Thank you! We are happy to be a part of your journey.
Very attentive and caring facility. Therapists do a very good job. My knees feel better for sure. Not 100% but better. All the therapists are very nice.
Thank you, Mark! We appreciate you and are always here when you need us: www.aquacarephysicaltherapy.com/contact
Great experience with very caring and competent therapists!
Thanks, Linda! Our team is happy to help.
my PT Sarah Schnieder is superwoman to have to deal with this old guy and his aches and pains. she has a big heart and is excellent at what she does. i recommend her to anyone who is looking for PT
Thank you, John, for sharing your experience! We appreciate you. Sarah is an exceptional team member and truly loves what she does.
Very knowledgeable and caring group of people
You're the best, Larry! We appreciate you. We are here when you need us: https://aquacarephysicaltherapy.com/contact/
I really appreciate that they most always stay with you to oversee the exercises.
Thank you for sharing your experience, Cathy! We are happy to help.
Aquacare has helped me with variety of issues in the past ten years, with flexible appointment times. The therapists are currently addressing balance and falls, with creative and engaging activities. Each visit offers a new adventure.
Deborah, thank you for sharing this 5-star review with our team.