Aquacare Physical Therapy | Lewes - King Street Row
Physical therapist · Rehoboth Beach, DE · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%96+27.1Replies to reviews 8%100+8.2Experts Score= 96Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 61%
4.9★★★★★407 Google reviews · 24 photos
97%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Aquacare Physical Therapy | Lewes - King Street Row at a glance
Google reviewers rate Aquacare Physical Therapy 4.9 out of 5 based on 407 reviews, noting that the owner responds to 96% of feedback. Patients frequently praise the staff for professionalism, empathy, and punctuality, while highlighting effective treatments for pain relief, strength building, and functional recovery. Reviews mention personalized exercise plans, reminder calls, and a supportive atmosphere as key factors in their positive experiences. One low-star complaint describes dissatisfaction with the discharge process, specifically citing a lack of phone communication and unreturned calls when ending care.
Google rating: 4.9 out of 5 from 407 reviews (97% five-star).
Reviews on this page: 407 Google reviews (288 with written comments, 3 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 28, 2026.
Service: Physical Therapist serving Rehoboth Beach, Delaware.
Data from Google, last updated October 28, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aquacare Physical Therapy | Lewes - King Street Row: 95/100 on this factor. Category median: 96.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aquacare Physical Therapy | Lewes - King Street Row: 96/100 on this factor. Category median: 96.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aquacare Physical Therapy | Lewes - King Street Row: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aquacare Physical Therapy | Lewes - King Street Row: 100/100 on this factor. Category median: 74.A
100
Bar = this company · dark tick = category median.
Star ratings
407 Google reviews we collected
4.9of 5
5 stars39397%
4 stars102%
3 stars20%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 288 written reviews
100%praise
Praise352100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18352%
Would recommend8223%
Quality & results3710%
Speed & response237%
Communication216%
Honesty & trust62%
Price & value10%
What customers talk about
We read 288 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So caring and understanding, I knew I was being treated by the best.”
“I would recommend Aquacare highly to anyone in need of Physical therapy.”
“The staff is friendly, caring, knowledgeable and quite thorough.”
“The staff is very efficient and accommodating and my PT is terrific.”
“Poor guy always kindly listened to me jabbering while exercising.”
“I would highly recommend to anyone requiring therapy to trust Aquacare for their therapy treatment.”
People customers mention
Jillian10 reviews
Excellens10 reviews
Kristen9 reviews
Evan9 reviews
Pam9 reviews
Dan8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
NNancy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 hours ago★★★★★
Warlock Dan, a therapist at Aquacare, during Halloween dress-up week. It’s a fun place but everyone works hard to help their clients to better health and confidence.
JJon6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Some of the finest people I’ve ever had the pleasure working with. So caring and understanding, I knew I was being treated by the best.
GGwendolynLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Absolutely feeling blessed to have Killiene as my physical therapist because she is knowledgeable, caring and always providing updates and suggestions that aid in my recovery! Thank you!🙏🏽🌹
MMaryLocal Guide · 82 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Top notch support from the best therapists. Have had the pleasure of working on my rehab here. Many thanks!
AAndy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★
The staff and therapists are very nice. My case was unique so I am not sure I can say I experienced any benefit, their concerns and interest were encouraging.
DDebora11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My therapist is so sweet and supportive! You can tell she has a true interest in you!
Warlock Dan, a therapist at Aquacare, during Halloween dress-up week. It’s a fun place but everyone works hard to help their clients to better health and confidence.
Response from the owner · 2 hours ago
Nancy - glad you enjoyed our Halloween week festivities and so glad you are seeing improvements.
J
Jon Giesecke6 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Thank you for sharing, Christine! Our team prides itself on one-on-one care for our patients.
G
Gwendolyn J WilliamsLocal Guide · 35 reviewsiTotal number of Google reviews Gwendolyn has written across all businesses on Google Maps, not just this one.
Absolutely feeling blessed to have Killiene as my physical therapist because she is knowledgeable, caring and always providing updates and suggestions that aid in my recovery! Thank you!🙏🏽🌹
Response from the owner · 3 weeks ago
Thank you for sharing your 5-star review of our Lewes team!
M
Mary Ellen LevineLocal Guide · 82 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
The staff and therapists are very nice. My case was unique so I am not sure I can say I experienced any benefit, their concerns and interest were encouraging.
Response from the owner · 3 weeks ago
Thank you for sharing , Andy. We are here for you
D
Debora Verdier11 reviewsiTotal number of Google reviews Debora has written across all businesses on Google Maps, not just this one.
Our adult son w severe CP sees Dan weekly for PT and the care and attention provided is EXCELLENT! This is something that makes our world much more manageable. THANK YOU to Dan and all the staff involved in our sons care.
Response from the owner · a month ago
We are happy to support your family in any way that we can and thank you for trusting in Aquacare!
J
Joseph Turi3 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
The staff is very knowledgeable, professional, and pleasant. My condition improved because of their care. I would recommend Aquacare highly to anyone in need of Physical therapy.
Response from the owner · Edited 2 years ago
Thank you for your review Joseph! If you ever need us again, we are here for you: www.aquacarephysicaltherapy.com/contact.
S
Susan FirestoneLocal Guide · 12 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Isabella is a wonderful therapist. I so sorry to see her leave to move to Utah. Best wishes to you and your family!! She is very professional and knows the body and truly cares that you get results!
Response from the owner · 2 months ago
We are happy to hear about your positive experience!