Aquacare Physical Therapy | Millsboro, DE logo

Aquacare Physical Therapy | Millsboro, DE

Physical therapy clinic · Rehoboth Beach, DE · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%96+27.1Replies to reviews 8%98+8.1Experts Score= 94Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#83 of 161 physical therapistsPosition by Experts Score among all companies we track in this category. · better than 49%
4.9 ★★★★★ 486 Google reviews · 24 photos
95%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
Oct 2026latest review

Aquacare Physical Therapy | Millsboro, DE at a glance

Google reviewers rate Aquacare Physical Therapy 4.9 out of 5 stars based on 486 reviews, with the owner responding to 90% of them. Patients frequently praise the knowledgeable and friendly staff, noting that the clinic’s pool therapy and McKenzie Method certification effectively address issues like vertigo, knee injuries, and spinal pain. While most feedback highlights the supportive atmosphere and effective exercise routines, a few low-star reviews criticize the facility size and locker room conditions, and one reviewer alleges that negative reviews are deleted.

  • Google rating: 4.9 out of 5 from 486 reviews (95% five-star).
  • Reviews on this page: 486 Google reviews (331 with written comments, 4 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Physical Therapist serving Rehoboth Beach, Delaware.

Data from Google, last updated October 28, 2026.

Score profile vs other physical therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

Satisfaction93Reliability96Craft & service–Value–Momentum100Replies to reviews98Satisfaction: 93 (median 96)Reliability: 96 (median 96)Momentum: 100 (median 100)Replies to reviews: 98 (median 74)
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aquacare Physical Therapy | Millsboro, DE: 93/100 on this factor. Category median: 96.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aquacare Physical Therapy | Millsboro, DE: 96/100 on this factor. Category median: 96.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aquacare Physical Therapy | Millsboro, DE: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aquacare Physical Therapy | Millsboro, DE: 98/100 on this factor. Category median: 74.A
98

Bar = this company · dark tick = category median.

Star ratings

486 Google reviews we collected

  • 5 stars46495%
  • 4 stars184%
  • 3 stars10%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 331 written reviews

  • Praise37399%
  • Complaints41%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude21557%
  • Would recommend9124%
  • Quality & results287%
  • Communication216%
  • Speed & response144%
  • Honesty & trust62%
  • Price & value21%

What customers talk about

We read 331 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The team at this facility, was very pleasant, kind, and concerned of my needs.”
  • “I am very pleased with the attention that I receive at this facility and highly recommend.”
  • “I had a wonderful experience with the aqua therapy I received for my knee.”
  • “Everyone is so helpful and knowledgeable and explains things as I do the exercises.”
  • “Everything has been running right on time no waiting for appointments.”
  • “This is a safe space and a group of professionals that you can rely on and trust to take good care of you.”
  • “They work me hard me work and assign homework, but the results are well worth it!”

People customers mention

  • Megan 20 reviews
  • Kelly 13 reviews
  • Kayla 11 reviews
  • Matt 10 reviews
  • Stacie 9 reviews
  • Ryan 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

The therapist have done an very good job. The pain is now just sore. The exercises are getting easier. Please stop sending emails and test at 7:00 am.

Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

The team at this facility, was very pleasant, kind, and concerned of my needs. It has been a few weeks and I feel great. Thank you for your services.

JudyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Excellent experience. In the short time that I have been in therapy I have had a remarkable improvement. Everyone is so helpful and knowledgeable and explains things as I do the exercises. I am very pleased with the attention that I receive at this facility and highly recommend. 5 stars plus.

TammyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The people at AquaCarePhysical Therapy are really great! Very professional and knowledgeable. I recommend them to everyone.

Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Megan is a wonderful therapist and has really been helpful in getting my ankle to feel better. All of the therapists are very friendly and helpful. The front receptionist Maria is so lovely. Sharon, the other receptionist is there full time and manages everything smoothly while always smiling! Great team at Aquacare, Millsboro!

glenn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I enjoy my sessions at Aqua Care Therapy because of the staff is professional and know which techniques to use for the purpose that you are there.

Photos

Customer reviews

4.9 ★★★★★ 486 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Barbara Enderle2 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The therapist have done an very good job. The pain is now just sore. The exercises are getting easier. Please stop sending emails and test at 7:00 am.

Response from the owner · 3 weeks ago

Barbara, thank you for sharing your experience with our team! We appreciate you.

Anita R2 reviewsTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Husband had bad vertigo. Matt got him fixed up with one session.

Response from the owner · 7 years ago

Thank you so much for leaving your review! We are here for all you physical therapy needs.

Kathy C.2 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team at this facility, was very pleasant, kind, and concerned of my needs. It has been a few weeks and I feel great. Thank you for your services.

Response from the owner · 2 years ago

Kathy, thank you for leaving a 5 star review, we appreciate it. Thank you for choosing Aquacare!

Judy WellsLocal Guide · 16 reviewsTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent experience. In the short time that I have been in therapy I have had a remarkable improvement. Everyone is so helpful and knowledgeable and explains things as I do the exercises. I am very pleased with the attention that I receive at this facility and highly recommend. 5 stars plus.

Response from the owner · 3 years ago

Judy, thank for this great five star review! It is appreciated!

OK1 reviewTotal number of Google reviews OK has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone is very friendly. Relaxing atmosphere.

Response from the owner · a week ago

Thank you! We are happy to be a part of your journey.

Tammy MitchallLocal Guide · 17 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The people at AquaCarePhysical Therapy are really great! Very professional and knowledgeable. I recommend them to everyone.

Response from the owner · 4 weeks ago

Tammy - thank you!

Andrew Mauch5 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Megan is a wonderful therapist and has really been helpful in getting my ankle to feel better. All of the therapists are very friendly and helpful. The front receptionist Maria is so lovely. Sharon, the other receptionist is there full time and manages everything smoothly while always smiling! Great team at Aquacare, Millsboro!

Response from the owner · 3 weeks ago

Megan is wonderful! Thank you, Andrew, for sharing your experience with our Millsboro team. They are truly exceptional at what they do.

glenn Barrentine jr3 reviewsTotal number of Google reviews glenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I enjoy my sessions at Aqua Care Therapy because of the staff is professional and know which techniques to use for the purpose that you are there.

Response from the owner · a month ago

Thank you for sharing your experience with our Millsboro team! We appreciate you and are always here when you need us: www.aquacarephysicaltherapy.com/contact

Nancy Crenca8 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The PT work in the pool was only thing that made a difference. The dry needling was not helpful. I really need more pool work.

Response from the owner · 2 months ago

Nancy - give our office a call and we can help you get additional pool treatments scheduled. Thanks!

William Bomberger2 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very wonderful staff, very caring, and helpful, from front desk and all the therapists, highly recommend them

Response from the owner · 4 weeks ago

William - we are so glad we could help you. Thank you for sharing!

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Business details