Physical therapy clinic · Rehoboth Beach, DE · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%98+27.7Replies to reviews 8%100+8.2Experts Score= 96Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#63 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 61%
4.9★★★★★517 Google reviews · 24 photos
97%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Aquacare Physical Therapy | Millville, DE at a glance
Reviewers of Aquacare Physical Therapy in Millville, Delaware, frequently praise the knowledgeable staff, flexible scheduling, and effective treatment plans for conditions like back pain and joint issues. Patients often highlight the use of aquatic therapy and digital tools for home exercises. However, some lower-rated reviews criticize facility maintenance, specifically citing unclean pool water and missing locker room amenities. Additionally, a few individuals reported communication issues, such as appointment time discrepancies or feeling unheard by providers.
Google rating: 4.9 out of 5 from 517 reviews (97% five-star).
Reviews on this page: 517 Google reviews (359 with written comments, 2 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: October 27, 2026.
Service: Physical Therapist serving Rehoboth Beach, Delaware.
Data from Google, last updated October 28, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aquacare Physical Therapy | Millville, DE: 95/100 on this factor. Category median: 96.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aquacare Physical Therapy | Millville, DE: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aquacare Physical Therapy | Millville, DE: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aquacare Physical Therapy | Millville, DE: 100/100 on this factor. Category median: 74.A
100
Bar = this company · dark tick = category median.
Star ratings
517 Google reviews we collected
4.9of 5
5 stars50097%
4 stars122%
3 stars20%
2 stars10%
1 star20%
Praise vs complaints
Phrases our text analysis found in 359 written reviews
99%praise
Praise38099%
Complaints21%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude22860%
Would recommend7620%
Quality & results3910%
Communication185%
Speed & response123%
Honesty & trust92%
What customers talk about
We read 359 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone at AquaCare was professional and interested in helping me.”
“I would definitely recommend Aqua Care as a physical care provider.”
“I had a wonderful experience working with Jennifer and the team at AquaCare.”
“Therapists alwayshelpful with exercises and explain how they help my problem.”
“Each person in each area of service did their job efficiently and with a smile.”
“The therapists and assistants are genuinely the best.”
People customers mention
Lauren19 reviews
Amanda10 reviews
Nuttle9 reviews
Jen6 reviews
Bryan6 reviews
Donna5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SSue3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I had a wonderful experience working with Jennifer and the team at AquaCare. I had knee pain due to osteoarthritis and shoulder pain. They helped me with a treatment plan that was not too difficult for me, but worked very well for me. My shoulder discomfort is just about gone. It helps that I no longer sleep on…
FFran4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I have been going to Aqua Therapy for my back. Everyone I have dealt with and interacted with has been knowledgeable and helpful. My back feels significantly better and I feel like I have been given enough exercises to keep it that way.
WwilliamLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
all the people tried to be as helpful as possible but most important is I am back to normal
EElaine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Very impressed with the staff and especially my water aerobics therapist Jennifer O’Hare. She is very knowledgeable, friendly and her guidance is greatly appreciated. The on-line therapist is also great; and the app which lists and shows you how to do the daily home exercises, which makes your home workouts very easy, and not such a chore to do.
VValerie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Aquacare Physical Therapy/ Millville, DE is an outstanding physical therapy business. All of the therapists are knowledgeable. I was extremely pleased with the service and care they provided to me.
BBob8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I just completed my four week program of physical therapy at Aquacare in Millville DE. The PT is specialized in nature. The providers, Donna and Amanda, were excellent. Both have helped me learn skills that will enable me to adjust my thinking and movements (GO BIG) enabling me to live a successful life. This…
I had a wonderful experience working with Jennifer and the team at AquaCare. I had knee pain due to osteoarthritis and shoulder pain. They helped me with a treatment plan that was not too difficult for me, but worked very well for me. My shoulder discomfort is just about gone. It helps that I no longer sleep on my side! My knee still bothers me and gets tight, but if I continue the exercise program at home every day, the discomfort is so much better.
Everyone at AquaCare was professional and interested in helping me. AquaCare does a great job choosing their staff. Everyone, the physical therapists, the front desk personnel, everyone is warm, supportive and friendly.
I was very pleased with my results.
Thank you.
Response from the owner · 2 hours ago
So glad you had a great session with our team, including Jennifer. We appreciate you sharing your experience
F
Fran DuVall4 reviewsiTotal number of Google reviews Fran has written across all businesses on Google Maps, not just this one.
I have been going to Aqua Therapy for my back. Everyone I have dealt with and interacted with has been knowledgeable and helpful. My back feels significantly better and I feel like I have been given enough exercises to keep it that way.
Response from the owner · 2 hours ago
Thank you, Fran! So glad you are improving
T
Timothy Jones9 reviewsiTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Very impressed with the staff and especially my water aerobics therapist Jennifer O’Hare. She is very knowledgeable, friendly and her guidance is greatly appreciated. The on-line therapist is also great; and the app which lists and shows you how to do the daily home exercises, which makes your home workouts very easy, and not such a chore to do.
Response from the owner · 2 hours ago
Elaine - we appreciate you! So glad you are enjoying your time with Jennifer and our team.
V
Valerie Parsons5 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
Aquacare Physical Therapy/ Millville, DE is an outstanding physical therapy business. All of the therapists are knowledgeable. I was extremely pleased with the service and care they provided to me.
Response from the owner · a year ago
Thank you for taking the time to review Valerie! We're glad you had a good experience with us.
M
Michael Doyle17 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I just completed my four week program of physical therapy at Aquacare in Millville DE. The PT is specialized in nature. The providers, Donna and Amanda, were excellent. Both have helped me learn skills that will enable me to adjust my thinking and movements (GO BIG) enabling me to live a successful life. This experience has been life changing for me! With the support of Donna and Amanda, I've been given the tools and resources to keep up with exercises at home every day to ensure that my quality of life remains good. It was tough saying goodbye but both can rest assured that I'll use the skills they have provided to me. Both will be missed!
i would highly recommend this facility.
Response from the owner · 4 weeks ago
Thank you, Bob! So glad you are feeling better.
A
Alan WeismanLocal Guide · 25 reviewsiTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
I I am very happy with my experience ant Aquacare. I have utilized the Millville location on several occasions for different issues and the treatment is always top notch and professional. The therapists and assistants are genuinely the best. I highly recommend Aquacare.
Alan W
Response from the owner · 4 years ago
Thank you for choosing Aquacare! We are blessed by a passionate staff at this great office!
