Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Arbor Elite logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Arbor Elite

West Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 99 tree removal services · 5.0★ from 101 Google reviews

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Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arbor Elite is better than 100% of tree removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arbor Elite is better than 98% of tree removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arbor Elite is better than 99% of tree removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arbor Elite is better than 100% of tree removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arbor Elite is better than 100% of tree removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arbor Elite is better than —% of tree removal services.–
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Reviews for your job

Customers hired Arbor Elite for 5 kinds of job.

Arbor Elite for tree removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Tree removal”

don7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We contracted Arbor Elite tree service to remove 8 large pine trees in our backyard. We were very pleased and impressed with their work. Bill Gallagher, the owner is a very skilled professional climber and we highly recommend Arbor Elite for all your tree removal and trimming needs! Don and Sharon Belanger.

Cabling & bracingTree removal
JorDann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

⭐⭐⭐⭐⭐ I couldn't be happier with the service! The crew was professional, knowledgeable, and incredibly efficient from start to finish. They arrived on time, took great care while removing and trimming the trees, and left my property spotless when the job was complete. Their attention to safety and detail really…

Reasonable priceTree removal
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bill removed four dying trees, had the stumps ground, and trimmed two other trees for us. He went out of his way to make sure he could get as much done for us as he could without having us break the bank.

Tree stump grindingTree trimming & pruningTree removal
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mr. Bill came out and cut down a really big tree that was leaning over my house! Him and his wife is very polite and very professional! I highly recommend them for all your tree services!

Great priceTree removal
JuddLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Yall, let me tell you, if you need a tree company, look no further. Bill was nothing short of professional from our very first meeting for a quote, to when the job was completed. We had 8 trees that were infected with pine beetles removed in very close proximity to our home and our neighbors homes. Bill came in…

Great priceTree stump grindingTree removal
Tyler4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Arbor Elite was awesome to work with! Bill and his team quickly took care of the trees I needed removed after some wind damage and rot. Bill really knows his stuff, and I appreciated how fair and upfront he was about pricing. I never felt pressured into anything extra—just honest, quality work. Highly recommend them, and we will be using them again soon!

Great priceTree removal
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bill and Laura, owner/operators of Arbor Elite; as well as, all of their staff were punctual, personable, and professional. I contracted Arbor Elite to completely "renovate" the outdoor assets of our recently purchased property in Columbia, South Carolina. The property had been neglected for decades and with the…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Juli10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceTree stump grindingTree trimming & pruningTree removal
Carriea year ago★★★★★

Rating only, no written review.

Great priceTree trimming & pruningTree removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree removal9—
Tree trimming & pruning7—
Tree stump grinding5—
Cabling & bracing2—
Tree stump removal2—

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