Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Arbor Elite logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Arbor Elite

West Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 99 tree removal services · 5.0★ from 101 Google reviews

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Report card

Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arbor Elite is better than 100% of tree removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arbor Elite is better than 98% of tree removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arbor Elite is better than 99% of tree removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arbor Elite is better than 100% of tree removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arbor Elite is better than 100% of tree removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arbor Elite is better than —% of tree removal services.–
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Reviews for your job

Customers hired Arbor Elite for 5 kinds of job.

Arbor Elite for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Tree trimming & pruning”

Tony7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Did a great job. Highly recommend for any tree work.

Great priceTree trimming & pruning
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bill removed four dying trees, had the stumps ground, and trimmed two other trees for us. He went out of his way to make sure he could get as much done for us as he could without having us break the bank.

Tree stump grindingTree trimming & pruningTree removal
AllisonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I would definitely recommend Mr Bill and his guys any day of the week. They are great and do an awesome job. Super nice people that treat you like family so if you need any tree work done go with arbor elite and ask for Mr Bill he will get you fixed.

Great priceTree trimming & pruning
IanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a tree from my neighbor's property hanging over my greenhouse and my beehives. Bill and his people came out and deftly hung the branch and removed it without causing any damage to my property, even though it was directly beneath the large limb! Very friendly and reasonably priced quality service. Have, and will continue to, recommend.

Tree trimming & pruningService not listed+ Responsiveness+ Punctuality+ Quality
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bill and Laura, owner/operators of Arbor Elite; as well as, all of their staff were punctual, personable, and professional. I contracted Arbor Elite to completely "renovate" the outdoor assets of our recently purchased property in Columbia, South Carolina. The property had been neglected for decades and with the…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Juli10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceTree stump grindingTree trimming & pruningTree removal
Carriea year ago★★★★★

Rating only, no written review.

Great priceTree trimming & pruningTree removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree removal9—
Tree trimming & pruning7—
Tree stump grinding5—
Cabling & bracing2—
Tree stump removal2—

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