Arborscapes Ground Maintenance and Landscaping, LLC
Landscaper · Albuquerque, NM · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 43 landscapersiPosition by Experts Score among all companies we track in this category. · better than 55%
4.9★★★★★97 Google reviews · 24 photos
97%five-star reviews
4.81★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Arborscapes Ground Maintenance and Landscaping, LLC at a glance
Google reviewers rate Arborscapes 4.9 out of 5 based on 97 reviews, with the owner responding to 93 percent of them. Customers frequently describe the company as punctual, efficient, and communicative, noting that crews handle tree removal, irrigation repairs, planting, and general maintenance with thorough cleanup. While most feedback highlights professional service and reasonable pricing, a recurring criticism in low-star reviews involves a lack of response to initial inquiries or missed appointments.
Google rating: 4.9 out of 5 from 97 reviews (97% five-star).
Reviews on this page: 97 Google reviews (87 with written comments, 10 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 22, 2026.
Service: Landscaper serving Albuquerque, New Mexico.
Data from Google, last updated October 25, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arborscapes Ground Maintenance and Landscaping, LLC: 89/100 on this factor. Category median: 89.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arborscapes Ground Maintenance and Landscaping, LLC: 84/100 on this factor. Category median: 88.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arborscapes Ground Maintenance and Landscaping, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arborscapes Ground Maintenance and Landscaping, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arborscapes Ground Maintenance and Landscaping, LLC: 92/100 on this factor. Category median: 67.A
92
Bar = this company · dark tick = category median.
Star ratings
97 Google reviews we collected
4.9of 5
5 stars9497%
4 stars11%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
98%praise
Praise20298%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1048%
Reasonable1048%
Overpriced00%
Not sure15%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4823%
Quality & results4019%
Speed & response3718%
Would recommend3617%
Price & value199%
Honesty & trust147%
Communication126%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The neighbors will be so surprised when they come home after work and see how nice the yard looks.”
“…ro, and Vince are incredibly kind, hardworking, and always do such a fantastic job keeping our landscaping looking great.…”
“pride in their work and are quick to address issues.”
“I highly recommend this maintenance and landscaping company!”
“The price point from Arborscapes was very reasonable.”
“They remember what needs to be done, notice the little things without being asked, and genuinely take pride in their work.”
“Reliable, easy to communicate with, and clearly take pride in what they do.”
People customers mention
Clay11 reviews
Jesse7 reviews
Chris6 reviews
Steve3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Arborscapes Ground Maintenance and Landscaping, LLC for 8 kinds of job. Pick one to see what they paid and said.
Magdalena1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Steve, Chris, and Jason did a wonderful job! They came by and within a couple of hours had the huge tree down, a new bush planted, and irrigation added. They cleaned up the area and it is like they were never here. The neighbors will be so surprised when they come home after work and see how nice the yard looks.
Reasonable priceGardening servicesService not listed
Elizabeth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
The community hasn’t looked this great in a long time. Residents are commenting on how nice it looks.
Great priceGroundskeeping
Christine10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Jesse and Clay were supportive and excited about solving my landscaping issue. Excellent communication throughout project. I especially appreciate their kindness and understanding as we figured out all of the details. Clay, Jesus and Pablo even worked through the weekend to make sure the job got done within the…
Great priceRock landscapingGrading & reslopingYard drainage
Anissa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Clay, Jessie and their crews have been amazing to work with. They’re efficient, punctual, honest and fair! They have brought our yard back to life and we will continue to use them for regular weekly maintenance. Highly recommend!
Marylyn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
The crew did a terrific job! The stone work was carefully done. Such a huge improvement to my back yard !!
Reasonable priceLandscaping maintenance
Christy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Everyone at Arborscapes Ground Maintenance is beyond amazing! The crew assigned to our property - Juan, Handro, and Vince are incredibly kind, hardworking, and always do such a fantastic job keeping our landscaping looking great.
What impresses me most is their attention to detail. They remember what needs to be…
Steve, Chris, and Jason did a wonderful job! They came by and within a couple of hours had the huge tree down, a new bush planted, and irrigation added. They cleaned up the area and it is like they were never here. The neighbors will be so surprised when they come home after work and see how nice the yard looks.
Price assessment: Reasonable price
Services: Gardening services, Service not listed
Response from the owner · 2 days ago
Thats such great news! No more mess! We appreciate your return business, Magdalena.
Elizabeth Duran2 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Jesse and Clay were supportive and excited about solving my landscaping issue. Excellent communication throughout project. I especially appreciate their kindness and understanding as we figured out all of the details. Clay, Jesus and Pablo even worked through the weekend to make sure the job got done within the timeline I needed! We are grateful and will hire again in the future. Thank you Jesse and Clay!
Price assessment: Great price
Services: Rock landscaping, Grading & resloping, Yard drainage
Anissa Tinnin3 reviewsiTotal number of Google reviews Anissa has written across all businesses on Google Maps, not just this one.
Clay, Jessie and their crews have been amazing to work with. They’re efficient, punctual, honest and fair! They have brought our yard back to life and we will continue to use them for regular weekly maintenance. Highly recommend!
Response from the owner · 2 weeks ago
Thank you Anissa. We are so happy for our new relationship. Thank you for having us!
Marylyn Young1 reviewiTotal number of Google reviews Marylyn has written across all businesses on Google Maps, not just this one.
The crew did a terrific job! The stone work was carefully done. Such a huge improvement to my back yard !!
Price assessment: Reasonable price
Services: Landscaping maintenance
Response from the owner · 5 months ago
Thank you for the wonderful review! We’re so glad you’re happy with the stonework and the overall transformation of your backyard. Our team works hard to deliver quality results, and it’s great to know that came through. We appreciate your on-going business Marylyn.
Chris OlsonLocal Guide · 19 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Everyone at Arborscapes Ground Maintenance is beyond amazing! The crew assigned to our property - Juan, Handro, and Vince are incredibly kind, hardworking, and always do such a fantastic job keeping our landscaping looking great.
What impresses me most is their attention to detail. They remember what needs to be done, notice the little things without being asked, and genuinely take pride in their work. Every time they come out, I’m impressed by the care they put into our yard and how great everything looks when they’re finished.
It’s a great feeling to have a crew you can trust to care for your home like it’s their own. We truly appreciate Juan, Handro, Vince, and the entire Arborscapes team. I highly recommend them!
Steven Arroyo9 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Steve and Chris did a fantastic job removing a dying tree from our courtyard, including the stump. In its place they planted a beautiful Japanese Maple tree. They were hard working, efficient, and courteous!
They saved me valuable time and provided peace of mind.
The price point from Arborscapes was very reasonable. I’ll certainly use them in the future.
Response from the owner · 5 months ago
We are so happy to help relieve stress! Mission accomplished! Thanks Steven for your repeat business!
April Fraire4 reviewsiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
I highly recommend this maintenance and landscaping company! They provide excellent service, are dependable, professional, and truly care about doing a great job. I especially want to recognize Juan and his crew, for going above and beyond. For hardworking, respectful, friendly, and always makes sure the job is done right. Their dedication definitely does not go unnoticed. Thank you for the amazing service!
Response from the owner · a month ago
Awesome feedback! Thank you for the opportunity
Alicia Quezada2 reviewsiTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
