ARCH Counseling Center is such a warm and welcoming community of amazing therapists and staff. You can tell how passionate they are about making therapy accessible along with providing great quality care. They are something special!

ARCH Counseling Center
ARCH Counseling Center at a glance
Google reviewers rate ARCH Counseling Center five stars based on forty-one reviews, highlighting the facility's warm, welcoming, and judgment-free environment. Clients describe the staff as compassionate, professional, and knowledgeable, noting that therapists provide practical, personalized guidance while making therapy accessible. The reviews consistently emphasize the supportive nature of the sessions and the dedication of the team to client well-being, with no recurring criticisms identified in the provided excerpts.
- Google rating: 5.0 out of 5 from 41 reviews (100% five-star).
- Reviews on this page: 41 Google reviews (15 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 24, 2026.
- Service: Therapist serving Chicago, Illinois.
Data from Google, last updated October 26, 2026.
Score profile vs other therapists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
41 Google reviews we collected
- 5 stars41100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 15 written reviews
- Praise25100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1040%
- Would recommend1040%
- Honesty & trust312%
- Quality & results14%
- Communication14%
What customers talk about
We read 15 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Her compassion, insight, and professionalism created a safe space where I could openly explore my challenges, fears, and goals.”
“If you’re looking for a therapist who is knowledgeable, compassionate, and truly invested in your growth, I wholeheartedly recommend her.”
“What stands out most is her genuine care and dedication to helping me grow.”
“The warmth, attention to detail and friendly conversation makes you feel truly taken care of.”
“Ive followed Bernard’s professional work for years and it’s very clear that he brings a high level of skill, compassion and cultural awareness to his…”
People customers mention
- Bernard 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
ARCH Counseling Center is such a warm and welcoming community of amazing therapists and staff. You can tell how passionate they are about making therapy accessible along with providing great quality care. They are something special!
Working with Iveth has been one of the most meaningful investments I’ve made in myself. From our very first session, I felt heard, understood, and supported without judgment. Her compassion, insight, and professionalism created a safe space where I could openly explore my challenges, fears, and goals.What stands out…
Really wonderful folks who provide excellent care full of compassion, empathy, understanding and kindness. Would absolutely recommend to anyone seeking counseling services.
Ive followed Bernard’s professional work for years and it’s very clear that he brings a high level of skill, compassion and cultural awareness to his role as a therapist. His leadership at the ARCH counseling center, especially the commitment to accessible trauma and informed in LGBTQ+ affirming care in Chicago…
High Therapist care level, professional, knowledgeble, caring. Therapist take the extra mile to help and meet clients where they are.
ARCH Counseling Center is a warm, professional, and supportive place. The environment feels calm and safe, and sessions are both helpful and practical. Highly recommend.
Photos
Customer reviews
5.0 ★★★★★ 41 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Working with Iveth has been one of the most meaningful investments I’ve made in myself. From our very first session, I felt heard, understood, and supported without judgment. Her compassion, insight, and professionalism created a safe space where I could openly explore my challenges, fears, and goals.What stands out most is her genuine care and dedication to helping me grow. The progress I’ve made in therapy has positively impacted many areas of my life, and I am incredibly grateful for the support and encouragement I’ve received along the way.If you’re looking for a therapist who is knowledgeable, compassionate, and truly invested in your growth, I wholeheartedly recommend her.
A wonderful place with caring professionals. I highly recommend.
Really wonderful folks who provide excellent care full of compassion, empathy, understanding and kindness. Would absolutely recommend to anyone seeking counseling services.
Ive followed Bernard’s professional work for years and it’s very clear that he brings a high level of skill, compassion and cultural awareness to his role as a therapist. His leadership at the ARCH counseling center, especially the commitment to accessible trauma and informed in LGBTQ+ affirming care in Chicago reflects the dedication. He always had to serving the community. He is A very knowledgeable and ethical clinician who takes his work seriously, and it shows in the quality of care his practice provides
High Therapist care level, professional, knowledgeble, caring. Therapist take the extra mile to help and meet clients where they are.
ARCH Counseling Center is a warm, professional, and supportive place. The environment feels calm and safe, and sessions are both helpful and practical. Highly recommend.
I had the pleasure of working with Bernard a few years ago and he's amazing!
Best quality counseling work. Tremendously helpful.
I highly recommend Bernard. He is genuinely there to help, and his ability to listen with care makes all the difference.
Business details
- Address: 1300 W Belmont Ave Suite 309, Chicago, IL 60657
- Phone: (312) 945-8651
- Website: archcounselingcenter.com
- Service area: Chicago, IL