Experts Reviews · Company report
Archadeck of Chicagoland - Naperville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty76−2.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Archadeck of Chicagoland - Naperville

Bolingbrook, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 64 deck contractors · 4.8★ from 93 Google reviews

Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Archadeck of Chicagoland - Naperville is better than 85% of deck contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Archadeck of Chicagoland - Naperville is better than 81% of deck contractors.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Archadeck of Chicagoland - Naperville is better than 76% of deck contractors.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Archadeck of Chicagoland - Naperville is better than 100% of deck contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Archadeck of Chicagoland - Naperville is better than 100% of deck contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Archadeck of Chicagoland - Naperville is better than 85% of deck contractors.A
85

Reviews for your job

Customers hired Archadeck of Chicagoland - Naperville for 8 kinds of job.

Archadeck of Chicagoland - Naperville for composite decks

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Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Composite decks”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 12

All 4 Google reviews tagged “Composite decks”

Shannon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kristen, and the whole team at Archadeck of Chicagoland, were a pleasure to work with from the start. They did a beautiful re-deck project, with composite decking, privacy walls and lighting. The team was timely and polite, thorough communication on the progress, and most importantly gave us a quality deck that we…

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
Clark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you are looking for a company that is professional, communicative, and responsible, look no further. Archadeck designed and built a new deck for us to replace our old deck. The entire process, from initial meeting to completion of the project, was easy and stress-free. Kristen was extremely friendly and helpful,…

Composite decksDeck designDeck replacement+ Responsiveness+ Punctuality+ Quality
Kimberly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a great experience with Archadeck from start to finish. Every person we can in contact with was wonderful. The staff would communicate frequently throughout the project. Our new screened in porch is stunning and Archadeck has exceeded my expectations with the quality of the work. Hands down a 5 star project and a 5 star company!

Composite decksPorch construction+ Responsiveness+ Quality+ Professionalism
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The workmen were excellent. Our deck work was performed in February and despite the frigid weather, they arrived early each morning and worked throughout the day. I also appreciated the emails summarizing the work that was done and informing me of the next day's schedule.

Composite decks+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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