Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Archadeck of Chicagoland - Naperville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty76−2.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Archadeck of Chicagoland - Naperville

Bolingbrook, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 64 deck contractors · 4.8★ from 93 Google reviews

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Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Archadeck of Chicagoland - Naperville is better than 85% of deck contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Archadeck of Chicagoland - Naperville is better than 81% of deck contractors.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Archadeck of Chicagoland - Naperville is better than 76% of deck contractors.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Archadeck of Chicagoland - Naperville is better than 100% of deck contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Archadeck of Chicagoland - Naperville is better than 100% of deck contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Archadeck of Chicagoland - Naperville is better than 85% of deck contractors.A
85

Reviews for your job

Customers hired Archadeck of Chicagoland - Naperville for 8 kinds of job.

Archadeck of Chicagoland - Naperville for deck replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10

All 6 Google reviews tagged “Deck replacement”

Janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Throughout all the stages of my deck rebuild, Archadeck was top-notch with their professionalism, communication, responsiveness and execution. We had a couple unexpected and unavoidable hurdles but Archadeck addressed them quickly and worked closely with us for a positive outcome. I love my new deck....and can't…

Deck designDeck installationDeck remodeling+ Responsiveness+ Punctuality+ Quality
Shannon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kristen, and the whole team at Archadeck of Chicagoland, were a pleasure to work with from the start. They did a beautiful re-deck project, with composite decking, privacy walls and lighting. The team was timely and polite, thorough communication on the progress, and most importantly gave us a quality deck that we…

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
Nikki7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Archadeck did a wonderful job designing and building our pool deck! Their staff and crew were friendly and professional. Great quality work!

Deck designDeck replacementWood deck construction+ Responsiveness+ Punctuality+ Quality
Clark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you are looking for a company that is professional, communicative, and responsible, look no further. Archadeck designed and built a new deck for us to replace our old deck. The entire process, from initial meeting to completion of the project, was easy and stress-free. Kristen was extremely friendly and helpful,…

Composite decksDeck designDeck replacement+ Responsiveness+ Punctuality+ Quality
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From start to finish we couldn't be more pleased with Archadeck and the level of service they provided to us throughout our deck replacement process. They communicated well with us every step of the way and were always available to explain and answer any questions that we had. They crew of guys that did the actual…

Deck designDeck replacementWood deck construction+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If I could pick just one word about the screened in porch and and adjoining deck that was constructed by Archadeck it would be: craftsmanship. It is a work of engineering art. We absolutely love the result and spend a huge amount of time outside now because of this and it has increased the enjoyment of our home…

Deck replacementPatio enclosure construction+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deck design9—
Wood deck construction8—
Deck replacement6—
Composite decks4—
Porch construction4—
Deck installation3—
Patio enclosure construction3—
Patio decks3—

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