Experts Reviews · Company report
Archangel Alarm Services LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%92+13Replies to reviews 7%62+4.4Craft & service penalty95−0.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Archangel Alarm Services LLC

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 34 cctv installation services · 4.9★ from 436 Google reviews

Report card

Percentile vs other cctv installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Archangel Alarm Services LLC is better than 85% of cctv installation services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Archangel Alarm Services LLC is better than 82% of cctv installation services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Archangel Alarm Services LLC is better than 95% of cctv installation services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Archangel Alarm Services LLC is better than 92% of cctv installation services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Archangel Alarm Services LLC is better than 100% of cctv installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Archangel Alarm Services LLC is better than 62% of cctv installation services.B
62

Reviews for your job

Customers hired Archangel Alarm Services LLC for 4 kinds of job.

Archangel Alarm Services LLC for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.72
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “General repairs”

Fredricka9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Ruben is very professional. May have finally gor system fixed.

Reasonable priceGeneral repairs+ Responsiveness+ Professionalism
Eileen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Hector and his team are all professionals and experienced in this space. I have used Archangel Alarm Services for over 30 years and have never been disappointed in their service.

General repairsTechnical support+ Responsiveness+ Punctuality+ Quality
William9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Responsive. Fixed problem in optimum time. Courteous.

Reasonable priceGeneral repairs
DanielLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ruben was very prompt and informative. We had an issue with our camera DVR. He resolved the issue and recommended some maintenance we should do for the cameras. We have used Archangel for nine years for cameras and our home alarm. We have been very pleased with their service.

General repairsSecurity camerasTechnical support+ Responsiveness+ Punctuality+ Professionalism
Donnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ruben did a great job !!! Thank y’all!!!

Reasonable priceGeneral repairs
Sonny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Archangel alarm service is exceptional. They have always performed in a professional manner and don’t leave a mess when they are finished.

General repairs+ Professionalism
Elaine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ruben came and fixed the problem promptly

General repairs+ Responsiveness+ Professionalism
BarbaraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I used Archangel Alarm Services when the antiquated system in my home had to be replaced and updated, and when I needed a Ring doorbell installed. Hector and his team were unfailingly polite, professional and friendly, patiently explaining the installations. Their prices were very reasonable as well.

General repairsInstallationTechnical support+ Responsiveness+ Punctuality+ Quality
Jeanne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Terrence arrived within the window of time specified, and was thorough in checking my alarm system. He was pleasant and professional.

General repairs+ Responsiveness+ Quality+ Professionalism
Marleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Terrance was knowledgeable and courteous. I appreciated his help very much. Will call again when I have security issues.

General repairs+ Responsiveness
T.Local Guide · 138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★

What an experience I am having? From installation 2 years ago, to shortages, to taking payments out of accounts that were once used for them to not contacting or making changes to contact information My system hasn't worked in a while now, but they are saying I can not get out of contract. Archangel is not a good…

General repairsInstallationSecurity cameras
Bumble11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone at Arch Angel has been great to work with! Their prices are very reasonable and we’ve never had an issue with being able to reach someone or anything. Their techs are quick and good at installing and servicing equipment. Highly recommend them for your security needs.

General repairsInstallationSecurity cameras+ Responsiveness+ Punctuality+ Quality
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are always very professional and helpful.

General repairs+ Punctuality+ Professionalism
Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ruben was great. He figured out the problem and fixed it. I gave him five stars

General repairs+ Responsiveness+ Punctuality+ Quality
Rufus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ArchAngel has been monitoring my alarm since I fired Brink’s about 20yrs ago. Back then it was just Hector. The guy knew what he was doing. I own my system and maintain it only pay monthly for monitoring. The best way to go. When I fired ATT’s landline my existing system wouldn’t work on VOIP. So I called…

General repairsInstallationTechnical support+ Responsiveness+ Punctuality+ Quality
Gilchrist1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Terrible service. Fire alarm and Police alarm went off while we were out of town x 2. They cannot seem to fix the problems.

General repairs− Responsiveness− Professionalism
Richard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service.

General repairsTechnical support+ Responsiveness+ Punctuality+ Professionalism
Holly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

General repairs+ Responsiveness+ Quality+ Professionalism
Angie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

General repairsTechnical support
Todd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

General repairsInstallationSecurity cameras+ Responsiveness
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairs+ Responsiveness+ Punctuality+ Quality
Michele7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairs+ Responsiveness+ Punctuality+ Quality
Miyagi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairsInstallationSecurity cameras+ Quality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairsInstallation
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

General repairsTechnical support+ Responsiveness+ Quality
Janet4 years ago★★★★★

Rating only, no written review.

General repairs+ Responsiveness+ Quality+ Professionalism
curtis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

General repairs+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairsTechnical support+ Responsiveness+ Punctuality+ Quality
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairs+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 73%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General repairs29—
Technical support28—
Installation24—
Security cameras9—

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