iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★74 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
84%reviews answered by the owner
$1.2ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Archer Electrical Services five stars based on 74 reviews, with the owner responding to 84% of them. Customers frequently cite punctuality, clear communication, and fair pricing for services including panel upgrades, rewiring, and EV charger installations. The team is described as professional and knowledgeable, often completing work efficiently without unnecessary upselling. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 74 reviews (100% five-star).
Reviews on this page: 74 Google reviews (65 with written comments, 4 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: October 23, 2026.
Service: Electrician serving Ann Arbor, Michigan.
Data from Google, last updated October 27, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Archer Electrical Services, LLC: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Archer Electrical Services, LLC: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Archer Electrical Services, LLC: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Archer Electrical Services, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Archer Electrical Services, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
74 Google reviews we collected
5.0of 5
5 stars74100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 65 written reviews
100%praise
Praise157100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price744%
Reasonable956%
Overpriced00%
Not sure00%
$1.2k+152% vs typical electricians
Middle half of what 13 customers paid ($522–$2.5k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3824%
Price & value2918%
Would recommend2617%
Speed & response2516%
Staff & attitude2415%
Communication106%
Honesty & trust53%
What customers talk about
We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He did Outstanding work in my garage and all of my issues have been resolved.”
“Great work, reasonable pricing and excellent service!”
“I highly recommend Matt and his son and will definitely use their services for all my electrical needs.”
“Gave archer a call and was lucky enough to have matt come out the same day and take a look at my old and outdated garage sub panel.”
“Matt and his crew did a nice job replacing a 30+ year old sub panel for me.”
“The pricing was fair, the work was completed professionally, and everything was explained clearly.”
“Matt and his son provided excellent service and are honest, trustworthy electricians!”
People customers mention
Matt12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Archer Electrical Services, LLC for 8 kinds of job. Pick one to see what they paid and said.
Andrew4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Matt and his crew did a nice job replacing a 30+ year old sub panel for me. Will be using them for all my electrical needs going forward. Good work and communication.
Paid $500–1,000Reasonable priceInstallationElectrical panel replacement or upgrading
CassellLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
They were awesome and great. They came switch my fuse box to a circuit breaker saw that had a wire that was tripping my circuit breaker and I found it. It took them some time but they found it correct the issue $1200. Great price no complaints thank you so much.
Martha7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Matt and his sons responded quickly to my request. They scheduled and finished the work in a timely manner.
GL11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Archer installed a Generac whole house generator. They were thorough and totally professional.
Paid $5,000+Great priceService not listed
Noel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Archer installed a level2 charger for a very good price. Professional installation and very friendly.
Paid $1,200–1,400Reasonable priceElectric car charger installation
BogdanLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Matt and his team are awesome! Very professional and knowledgeable. All my questions were answered thoroughly. Well worth the price. I did not get up-sold on services I did not need. Definitely will call use Archer for future services.
Matt and his crew did a nice job replacing a 30+ year old sub panel for me. Will be using them for all my electrical needs going forward. Good work and communication.
Price assessment: Reasonable price
Price: $500–1,000
Services: Installation, Electrical panel replacement or upgrading
Response time: 0–1 hr
Response from the owner · 2 days ago
Thanks Andrew, hope to work with you again!
David5 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Gave archer a call and was lucky enough to have matt come out the same day and take a look at my old and outdated garage sub panel. We both agreed on updating it to a newer panel with breakers and also adding a 30 amp 220 outlet, would be the best route. His son was able to come out to do the work 3 days later and that was perfect timing for me! He did Outstanding work in my garage and all of my issues have been resolved. I am beyond impressed. Great work, reasonable pricing and excellent service!
Response from the owner · 3 weeks ago
Thanks, David. Glad we could help.! Appreciate your business
F Lewis3 reviewsiTotal number of Google reviews F has written across all businesses on Google Maps, not just this one.
Matt and his son provided excellent service and are honest, trustworthy electricians! My wife and I prayed that God would send us someone honest and ethical. Matt and his son exceeded our expectations. The pricing was fair, the work was completed professionally, and everything was explained clearly. It was refreshing to work with someone who values integrity and does not try to overcharge. I highly recommend Matt and his son and will definitely use their services for all my electrical needs.
Response from the owner · Edited a week ago
Thanks for your kind words Frank, truly was a pleasure doing business with you… Just let us know when we can help again!
Cassell CampbellLocal Guide · 17 reviewsiTotal number of Google reviews Cassell has written across all businesses on Google Maps, not just this one.
They were awesome and great. They came switch my fuse box to a circuit breaker saw that had a wire that was tripping my circuit breaker and I found it. It took them some time but they found it correct the issue $1200. Great price no complaints thank you so much.
Price assessment: Great price
Price: $1,000–1,500
Services: Electrical fuse changing
Response from the owner · Edited a week ago
Thanks for your business. Glad we could Solve the problem!
Paul Horgan3 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Matt and his sons did a changed out my 60 year-old circuit breaker box to bring it up-to-date. Price was very fair, work was done on time with no issues. Would recommend them to others.
Price assessment: Reasonable price
Services: Electrical panel repair
Response from the owner · 3 months ago
Thanks Paul, appreciate your business!
Martha Millis7 reviewsiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Matt and his team did a phenomenal job hooking up our hot tub and EV. They were efficient and cleaned up after them selves. I highly recommend them for any electrical work.
Response from the owner · 4 months ago
Thanks for your business, it was a pleasure to work with you!
Travis Earley1 reviewiTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.