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Archers Auto Repair

Auto repair shop · Nampa, ID · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#436 of 899 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 52%
4.8 ★★★★★ 397 Google reviews · 24 photos
93%five-star reviews
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

Archers Auto Repair at a glance

Customers frequently praise the shop for its friendly staff, transparent communication, and ability to fit vehicles into tight schedules. Positive reviews highlight professional work on various repairs, reasonable pricing, and thorough inspections that often go beyond the initial request. However, several low-star reviews cite significant issues with unexpected high costs, unresolved mechanical problems, and instances where the shop refused service or charged for labor without completing the requested work.

  • Google rating: 4.8 out of 5 from 397 reviews (93% five-star).
  • Reviews on this page: 397 Google reviews (344 with written comments, 9 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Auto Repair Shop serving Nampa, Idaho.

Data from Google, last updated November 3, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction83Reliability82Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 83 (median 88)Reliability: 82 (median 85)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 59)
Archers Auto RepairAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Archers Auto Repair: 83/100 on this factor. Category median: 88.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Archers Auto Repair: 82/100 on this factor. Category median: 85.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Archers Auto Repair: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Archers Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Archers Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Archers Auto Repair: 100/100 on this factor. Category median: 59.A
100

Bar = this company · dark tick = category median.

Star ratings

397 Google reviews we collected

  • 5 stars36993%
  • 4 stars103%
  • 3 stars41%
  • 2 stars00%
  • 1 star144%

Praise vs complaints

Phrases our text analysis found in 344 written reviews

  • Praise66997%
  • Complaints223%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2933%
  • Reasonable5462%
  • Overpriced11%
  • Not sure33%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12418%
  • Quality & results10816%
  • Speed & response10515%
  • Price & value10415%
  • Honesty & trust9814%
  • Would recommend8512%
  • Communication6710%

What customers talk about

We read 344 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Work was done professionally, and at an affordable price.”
  • “Noah answered all my questions, showed me why I needed the repairs I did and got it done in less than a day, putting a rush on the needed parts.”
    “…was seeking a muffler replacement and she didn't say anything about not working on exhaust systems but she did repeat several times that my car was t…”
  • “They promptly said that even though their schedule was full they would do everything they could to gey my truck done on time.”
  • “They were very courteous, fast service, explained what needed to be done, reasonably price, I would recommend archer's auto repair.”
    “It was pricey so I denied service and they still charged me for “Labor”even though they didn’t do anything what a scam.”
  • “Had to get the motors under my seat done they were very honest and upfront about what needed to be done and the time frame they did amazing!”
    “They basically call their unsatisfied customers liars!”
  • “I can’t explain enough how satisfied I am with their work, time, and dedication highly recommended this shop for all your vehicle services.”
    “Never again.”
  • “Explained everything to me that they were going to have to do to my car.”

People customers mention

  • Scott 22 reviews
  • Kevin 15 reviews
  • Olivia 7 reviews
  • Caldwell 6 reviews
  • Boise 3 reviews
  • Jeep 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Archers Auto Repair for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Tikkell6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I can’t explain enough how satisfied I am with their work, time, and dedication highly recommended this shop for all your vehicle services.

Kasie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

If I could give more than 5 stars, I would! I learned of this shop from word of mouth on Facebook. I read numerous great things over the past year, so when my car needed worked on, I tried them out. Noah answered all my questions, showed me why I needed the repairs I did and got it done in less than a day, putting a…

Reasonable priceTransmission
BeverlyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I had to have fuel pump replaced. It was the original in my Toyota Van at 314,000 miles. Noah worked hard daily to find a replacement part, but the older a car is the more trouble you can have locating one. Also with difficulty like this it takes longer to get van fixed and back. They did a good job and the van…

Not sureAuto maintenance
Lynda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great customer service! Explained everything to me that they were going to have to do to my car. I will definitely be using them to help me in the future!

Reasonable price
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★

This week was I believe my 3rd visit to Archers Auto Repair shop. I would highly recommend them to anybody who needs car work done. The staff is very friendly and accommodating. Prices are reasonable and the staff are not pushy. I gave them 4 stars because it took a bit longer to get my car back than I wanted.…

Reasonable price
Laila125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had to get the motors under my seat done they were very honest and upfront about what needed to be done and the time frame they did amazing!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceService not listed

Photos

Customer reviews

4.8 ★★★★★ 397 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tikkell Saxon6 reviewsTotal number of Google reviews Tikkell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t explain enough how satisfied I am with their work, time, and dedication highly recommended this shop for all your vehicle services.

Response from the owner · 7 hours ago

Thank you for taking the time to leave a great review for our hard working team!

Devon Jones11 reviewsTotal number of Google reviews Devon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have taken my "new to me" 2018 F150 in to the guys/gals at Archers Auto twice now. Both times have been amazing. They fit my truck in on their busy schedule last minute for spark plugs a few weeks ago. Work was done professionally, and at an affordable price. Today, I noticed my truck having some transmission issues/shifting problems and a rattle in the engine compartment. I swung by early this morning (approx 7am) before they opened. They promptly said that even though their schedule was full they would do everything they could to gey my truck done on time. Here I am, 5 hours later, having received a phone call telling me my truck was complete. They even through in some complimentary services to help me out because of my situation. NOW do not go in expecting them to do everything for free. I'm sharing my experience with them. I have never been to a shop that was so understanding and helpful in the repair process. I will HANDS DOWN be bringing EVERY SINGLE ONE of my vehicles to Archers Auto. They have my business and my families business for the foreseeable future.

Response from the owner · 2 years ago

Devon thank you so much for the great review! We will strive to make sure every visit to our shop is a 5 star experience!

Kasie Cardona15 reviewsTotal number of Google reviews Kasie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give more than 5 stars, I would! I learned of this shop from word of mouth on Facebook. I read numerous great things over the past year, so when my car needed worked on, I tried them out. Noah answered all my questions, showed me why I needed the repairs I did and got it done in less than a day, putting a rush on the needed parts. Ill go back with my other vehicles from now on. 20/10

  • Price assessment: Reasonable price
  • Services: Transmission
Response from the owner · 7 hours ago

Thank you for the great review Kasie! We will be glad to help with any future needs!

Beverly MillerLocal Guide · 17 reviewsTotal number of Google reviews Beverly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had to have fuel pump replaced. It was the original in my Toyota Van at 314,000 miles. Noah worked hard daily to find a replacement part, but the older a car is the more trouble you can have locating one. Also with difficulty like this it takes longer to get van fixed and back. They did a good job and the van runs nice now. I checked not sure about the price because I didn't have time to shop around, I just wanted my van to run! And it is!

  • Price assessment: Not sure
  • Services: Auto maintenance
Response from the owner · 7 hours ago

Thank you for the great in depth review Beverly! We will be glad to help with any future needs.

John Gregory1 reviewTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good, work, bill was for what was quoted. Work done timely. Friendly crew.

  • Price assessment: Reasonable price
  • Services: Auto A/C recharge, Auto A/C replacement, A/C installation & repair
Response from the owner · 7 hours ago

Thank you for the review John!

Lynda Manery5 reviewsTotal number of Google reviews Lynda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service! Explained everything to me that they were going to have to do to my car. I will definitely be using them to help me in the future!

  • Price assessment: Reasonable price
Response from the owner · 4 days ago

Thank you for leaving us a review Lynda! Let us know of any future maintenance or repairs on your 2020 Toyota Carolla! Hope you have a great holiday season!

Sharon Haines5 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This week was I believe my 3rd visit to Archers Auto Repair shop. I would highly recommend them to anybody who needs car work done. The staff is very friendly and accommodating. Prices are reasonable and the staff are not pushy. I gave them 4 stars because it took a bit longer to get my car back than I wanted. 10/23/26. The staff is friendly, reasonable in price and not pushing. I can't say enough about them. I was on my way out of town when my engine light came on. I turned around and took it to Archers at 8:15. They were able to change sparkplugs and coils right away. I was on the road by 11:30.

  • Price assessment: Reasonable price
Response from the owner · 8 months ago

Thank you for the review Sharon!

Ysabelle Bracero2 reviewsTotal number of Google reviews Ysabelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Extremely helpful! Thank you Mack and Ryan for all the help

Response from the owner · 4 days ago

Thank you for trusting our teamwith your Jeep Liberty! Let us know of any future needs and we will be glad to help!

Laila12 125 reviewsTotal number of Google reviews Laila12 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had to get the motors under my seat done they were very honest and upfront about what needed to be done and the time frame they did amazing!

  • Price assessment: Reasonable price
  • Services: Air & cabin filter replacement, General repairs & maintenance, Service not listed
Response from the owner · 4 days ago

Thank you for the review! That job was tough because the seat track failed in just the right position to cover up the bolts we needed to remove, but we got it done! And dont forget all repairs are covered by our 3 year 36k mile warranty!

Sue Mack3 reviewsTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Archers team did an Amazing job! I highly recommend them . Great Experience.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 2 weeks ago

Thank you for the 5 stars!!

Archers Auto Repair on Google Maps →

Business details