Analyzing 10,206,93810.2M ReviewsFor 28,88728.9K Experts

Experts Reviews · Company report
Archers Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Archers Auto Repair

Nampa, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #436Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 397 Google reviews

📞 Call (208) 402-1021Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Archers Auto Repair is better than 83% of auto repair shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Archers Auto Repair is better than 82% of auto repair shops.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Archers Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Archers Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Archers Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Archers Auto Repair is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Archers Auto Repair for 8 kinds of job.

Archers Auto Repair for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#147 / 553
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Steering & suspension repair”

Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kevin has made me feel like family from the first time I visited the shop. I was worried about being taken advantage of. My brother had always been the family mechanic so trusting a shop seemed risky to me. After spending a bit driving my broken car for diagnostic purposes and visiting my confidence and trust grew.…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto brake repair
TonyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had our 2012 Toyota Camry serviced (struts, brakes front suspension) all done great. They send you info on what other things they find on the car and you can accept or decline further repairs. Prices on all services are sent to you. They did good work on my 2006 Honda van that had a non working back passenger door.…

Reasonable priceElectrical repairSteering & suspension repairGeneral repairs & maintenance
Penny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff was very friendly and worked up a quote quickly. They were able to get me in quickly. My vehicle was ready as promised. I will go back for other repairs when needed and highly recommend them.

Auto maintenanceSteering & suspension replacementSteering & suspension repair
Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The customer service was friendly, respectful, and professional! I would recommend Archers Auto Repair to anyone that needed a honest, reliable, and trustworthy mechanic shop.

Steering & suspension repair
MelLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were at a loss when our kid wrecked our vehicle and didn't want to use a different specialized [in this 4-wheeler] shop, for certain reasons. Decided to call Archers to explain the situation and see if they would be willing to check our 4-wheeler out and just lmk their thoughts on where to/ what do next. Scott…

Auto maintenanceBody & TrimAuto engine diagnostic
GeraldLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have finally found a repair shop that does what they say and says what they do, this is a shop with integrity, ho esty and has my trust. Do yourself a favor and check them out.

General repairs & maintenanceSteering & suspension repair
Cheri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I simply cannot recommend this place enough as a single woman going to get mechanic work done is always concerning because you run into a lot of mechanics that will lie to you and say you need unnecessary work done and I cost you a lot of money you can't afford I afford I always get great service great service and…

BrakesAir conditioningGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brought my Celica in for a much needed brake job. Archers got the brakes taken care of quickly and efficiently and they let me know my serpentine was looking rough. Even though it was a relatively small (but very important!) extra fix, they contacted me directly to let me know and confirm before they went ahead on…

BrakesGeneral repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
ChrisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott and company took great care of me again on my second visit to them...(different vehicle with different repair needed). He was very flexible and my new suspension rides like a dream. Thanks guys!

General repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
RachelLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott did an amazing job on my husband's car. Got us in right away, very knowledgeable. He is honest and affordable. Give him a try I guarantee you won't be disappointed.

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
GaryLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

he did a very good job on my moms van

General repairs & maintenanceSteering & suspension repair+ Quality+ Professionalism+ Value
brihanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Auto water leak repairBatteryAir conditioning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 62%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance56—
Auto engine diagnostic38—
Oil change32—
Vehicle Inspection23—
Auto maintenance22—
Engine repair22—
Electrical repair21—
Auto A/C recharge13—

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