Experts Reviews · Company report
Arctic Sewer and Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Arctic Sewer and Drain

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 5.0★ from 135 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arctic Sewer and Drain is better than 98% of pipe repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arctic Sewer and Drain is better than 95% of pipe repair services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arctic Sewer and Drain is better than 99% of pipe repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arctic Sewer and Drain is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arctic Sewer and Drain is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arctic Sewer and Drain is better than —% of pipe repair services.–
—

Reviews for your job

Customers hired Arctic Sewer and Drain for 4 kinds of job.

Arctic Sewer and Drain for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$502
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Drain cleaning” · showing 20

Casey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Very professional, reasonably priced and highly efficient. Will call them again if I experience any drainage or plumbing issues.

Great priceDrain cleaning
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Awesome, just awesome! They had an opening and came out almost immediately, fixed our drain problem, and even helped with more drains than we originally anticipated. They were incredibly helpful, took the time to explain things, and I even learned a thing or two along the way! Highly recommend!

Paid $1–200Drain cleaning
Mesiah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We highly recommend Arctic Sewer & Drain for your plumbing/sewer needs. Stellar customer service, very knowledgable, and fairly priced. Once it was revealed that the scope of work went beyond their expertise, they recommended a great company to assist with excavating and fixing our pipes underground. When we were in…

Reasonable priceDrain cleaningSewer repairService not listed
Barbara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Isaac and his son came out today and cleared my main line quickly. Also explained everything in detail to me when they scoped it with a camera which was requested by me. Isaac also gave me a usb with the footage on it, marked it in our lawn where we have a small sag in our main line. I understood all of what was…

Paid $200–400Reasonable priceDrain cleaning
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys have saved us multiple times with our shop. Always show up and fix the problem. 100% the only guys we call.

Great priceDrain cleaning
Sawbone7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Could not be more pleased about this company. Called for a clogged drain in the morning and said schedule was full but would try to make it otherwise it would be Monday. Received a call Friday afternoon and 20 minutes later the professional showed up. He was polite and carful and Solved the problem. at that point…

Paid $100–200Great priceDrain cleaning
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Daniel was at our place until 10:30pm clearing a main line backup last Saturday (Valentines day). Several other companies didn't respond. Great service & highly recommended!

Drain cleaning
Travis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a drain line issue in my washroom, water was pooling on the floor, I called three other companies and they were backed up for days, I called Arctic Sewer and Drain and within minutes scheduled a service call that same afternoon. The Tech arrived, seen and diagnosed my issue, went right to work, explained to me…

Paid $200–300Reasonable priceDrain cleaning
Jaedon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service! They got our lines thawed out on a weekend and in short order. Everyone in the house is happy again.

Drain cleaning
MackLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had a blockage in our sewer mainline resulting in downstairs bath tubs backing up on the Saturday after Christmas. Got an ETA of several hours because of a que of other calls and was surprised to get a call from the tech less than 3 hours later. Power snaked from the exterior cleanout and didn't even need to come inside and we're good as new.

Paid $300–400Reasonable priceDrain cleaning
AndrewLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Was able to schedule for first thing on a Monday. Josh and Daniel were informative and quick to action.

Paid $100–200Great priceDrain cleaning
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They listened to what we had to say about the problem, understood and immediately got to work with all the right equipment on the same day. Very kind and professional.

Great priceDrain cleaning
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a tub that was not draining. I had called Alaska Sewer & Drain, who I have used before and they did not return my call and when I called them back it was forwarded to someone's cell phone that had nothing to do with the company! I called Arctic Sewer & Drain and they got me on their schedule. They showed up…

Paid $100–200Reasonable priceDrain cleaning
SueLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My husband rolled his eyes and said it would take days to get a plumber. John and Daniel of Arctic Sewer and Drain were there in under two hours! Unheard of! They quickly fixed the problem, caused by units above ours, and billed the condo managers instead of us. Fantastic service!!!

Paid $100–200Great priceDrain cleaning
Denver2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had my sink/laundry drain line back up on a Saturday. Called Arctic Sewer and Drain, and Daniel came out within a few hours of my call. He diagnosed the problem based on the description and got it fixed quickly!! Even found a third drain line tied in that we didn't know about and gave advice to avoid this issue in…

Reasonable priceDrain cleaning
SSP5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Where do I begin with this 5 Star review, hmm? I had multiple plugging issues with a run over toilet late last night, so I called them when they first opened. Isaac (the owner) answered, and I told him what my problems were, and he said he would try to get someone over this morning. That someone was Isaac and his…

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As with most plumbing issues there is no convenient time. We call d Arctic Sewer and Drain and were able to add us to their day. Chris showed up a few hours later and fixed our backlog. Great service quick and responsive company!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Crystal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had to do a call out at 9pm. Chris was very kind and professional. He was able to clear our drain and explained everything very thoroughly! High recommend this company!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Houa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very quick with the follow up with scheduling me in on short notice. Along with that they were also very fast at getting to my location. Took about an hour and they made sure to snake the drain a few more time to make sure it was clear.

Drain cleaning+ Responsiveness+ Punctuality
MeganLocal Guide · 155 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service and very timely! Was in and out in two hours and got our sewer pipes to drain again!

Customer photo from Megan's review
Sewer cleaningDrain cleaning+ Value

Show more drain cleaning reviews (22 more) →

Price

$161-66% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning42$248–$502
Sewer repair8$475–$1.7k
Plumbing leak detection3$173–$503
Sewer cleaning2$322–$706

Compare with