Experts Reviews · Company report
Arctic Sewer and Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Arctic Sewer and Drain

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 5.0★ from 135 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arctic Sewer and Drain is better than 98% of pipe repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arctic Sewer and Drain is better than 95% of pipe repair services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arctic Sewer and Drain is better than 99% of pipe repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arctic Sewer and Drain is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arctic Sewer and Drain is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arctic Sewer and Drain is better than —% of pipe repair services.–
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Reviews for your job

Customers hired Arctic Sewer and Drain for 4 kinds of job.

Arctic Sewer and Drain for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$502
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Drain cleaning” · showing 40

Casey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Very professional, reasonably priced and highly efficient. Will call them again if I experience any drainage or plumbing issues.

Great priceDrain cleaning
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Awesome, just awesome! They had an opening and came out almost immediately, fixed our drain problem, and even helped with more drains than we originally anticipated. They were incredibly helpful, took the time to explain things, and I even learned a thing or two along the way! Highly recommend!

Paid $1–200Drain cleaning
Mesiah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We highly recommend Arctic Sewer & Drain for your plumbing/sewer needs. Stellar customer service, very knowledgable, and fairly priced. Once it was revealed that the scope of work went beyond their expertise, they recommended a great company to assist with excavating and fixing our pipes underground. When we were in…

Reasonable priceDrain cleaningSewer repairService not listed
Barbara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Isaac and his son came out today and cleared my main line quickly. Also explained everything in detail to me when they scoped it with a camera which was requested by me. Isaac also gave me a usb with the footage on it, marked it in our lawn where we have a small sag in our main line. I understood all of what was…

Paid $200–400Reasonable priceDrain cleaning
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys have saved us multiple times with our shop. Always show up and fix the problem. 100% the only guys we call.

Great priceDrain cleaning
Sawbone7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Could not be more pleased about this company. Called for a clogged drain in the morning and said schedule was full but would try to make it otherwise it would be Monday. Received a call Friday afternoon and 20 minutes later the professional showed up. He was polite and carful and Solved the problem. at that point…

Paid $100–200Great priceDrain cleaning
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Daniel was at our place until 10:30pm clearing a main line backup last Saturday (Valentines day). Several other companies didn't respond. Great service & highly recommended!

Drain cleaning
Travis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a drain line issue in my washroom, water was pooling on the floor, I called three other companies and they were backed up for days, I called Arctic Sewer and Drain and within minutes scheduled a service call that same afternoon. The Tech arrived, seen and diagnosed my issue, went right to work, explained to me…

Paid $200–300Reasonable priceDrain cleaning
Jaedon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service! They got our lines thawed out on a weekend and in short order. Everyone in the house is happy again.

Drain cleaning
MackLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had a blockage in our sewer mainline resulting in downstairs bath tubs backing up on the Saturday after Christmas. Got an ETA of several hours because of a que of other calls and was surprised to get a call from the tech less than 3 hours later. Power snaked from the exterior cleanout and didn't even need to come inside and we're good as new.

Paid $300–400Reasonable priceDrain cleaning
AndrewLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Was able to schedule for first thing on a Monday. Josh and Daniel were informative and quick to action.

Paid $100–200Great priceDrain cleaning
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They listened to what we had to say about the problem, understood and immediately got to work with all the right equipment on the same day. Very kind and professional.

Great priceDrain cleaning
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a tub that was not draining. I had called Alaska Sewer & Drain, who I have used before and they did not return my call and when I called them back it was forwarded to someone's cell phone that had nothing to do with the company! I called Arctic Sewer & Drain and they got me on their schedule. They showed up…

Paid $100–200Reasonable priceDrain cleaning
SueLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My husband rolled his eyes and said it would take days to get a plumber. John and Daniel of Arctic Sewer and Drain were there in under two hours! Unheard of! They quickly fixed the problem, caused by units above ours, and billed the condo managers instead of us. Fantastic service!!!

Paid $100–200Great priceDrain cleaning
Denver2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had my sink/laundry drain line back up on a Saturday. Called Arctic Sewer and Drain, and Daniel came out within a few hours of my call. He diagnosed the problem based on the description and got it fixed quickly!! Even found a third drain line tied in that we didn't know about and gave advice to avoid this issue in…

Reasonable priceDrain cleaning
SSP5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Where do I begin with this 5 Star review, hmm? I had multiple plugging issues with a run over toilet late last night, so I called them when they first opened. Isaac (the owner) answered, and I told him what my problems were, and he said he would try to get someone over this morning. That someone was Isaac and his…

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As with most plumbing issues there is no convenient time. We call d Arctic Sewer and Drain and were able to add us to their day. Chris showed up a few hours later and fixed our backlog. Great service quick and responsive company!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Crystal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had to do a call out at 9pm. Chris was very kind and professional. He was able to clear our drain and explained everything very thoroughly! High recommend this company!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Houa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very quick with the follow up with scheduling me in on short notice. Along with that they were also very fast at getting to my location. Took about an hour and they made sure to snake the drain a few more time to make sure it was clear.

Drain cleaning+ Responsiveness+ Punctuality
MeganLocal Guide · 155 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service and very timely! Was in and out in two hours and got our sewer pipes to drain again!

Customer photo from Megan's review
Sewer cleaningDrain cleaning+ Value
ELocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Literally the BEST plumbing business. This is my first experience with plumbers and I will only use this company going forward. The guys walked me through how to fix an issue over the phone- was traveling and returned super sick, came out same day as I called and fixed another issue. These guys are top tier! Honest, affordable and professional.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely excellent service and quality. Isaac always takes care of our properties with amazing timeliness. I would recommend this company to anyone in need!

Plumbing leak detectionSewer repairDrain cleaning
Craig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt, professional, highly knowledgeable, efficient, friendly, and just downright good people. I'll be recommending them to everyone I know!

Drain cleaning+ Responsiveness+ Quality+ Professionalism
BrianneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Issac was absolutely phenomenal! He identified the problem with our sink, gave us some great advice on how to prevent issues, and even showed us how to trouble-shoot our garbage disposal. Knowledgeable, professional, and quality work!

Plumbing leak detectionDrain cleaning+ Responsiveness+ Professionalism
MaureenLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I just moved to Alaska and into my first home. I was here just a few days when it was clear my drain in my garage was clogged. One morning I happened to be looking out the kitchen window and Artic Sewer and Drain was pulling up to my neighbor's house. I threw on my jacket and boots and went over and asked if they…

Drain cleaning
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recomend. Owner Issack got me schedualed right away. John & Chris came out early AM next day and were able to get the drain cleared very quickly. Additionally they fixed my slow draining toilet that had been bugging me for years! Thanks guys for the ecellent service.

Drain cleaning
NathanaelLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Competent, capable professionals. This service was top notch by any measure. They talked is through what they did, what issues were detected, and laid out options clearly and simply.

Sewer cleaningDrain cleaning+ Quality+ Professionalism
Ernesto5293 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a mysteriously leaky toilet. Our regular plumber diagnosed the problem as a clog in the pipes leading to our septic system and advised us to call a specialist. Isaac and his son were just super, starting with the initial call. They came out quickly, cleared the clog and re-seated the problem toilet.We…

Toilet installationDrain cleaning+ Responsiveness+ Professionalism
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Arctic Sewer and Drain. They know what they are doing and that saves me money in the long run!

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys were champions. After a potentially very expensive misdiagnosis from another drain company, I called Arctic Sewer and Drain. The owner was super helpful on the phone and talked me through what was likely happening with my backed up drain. They came out the same day as soon as I got home from work and…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot recommend Artic Sewer and Drain enough. I run a small property management company and Isaac has gone above and beyond on multiple occasions to help us out. His prices are very reasonable, and he does excellent work. Highly recommended for any drain issues you are having.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had an emergency late night situation where a main line drain was backing sewage out in my rental. Tried to work on it myself to no avail, finally made the right call and spoke to Isaac at Arctic Sewer and Drain. He didn’t have any appointments that night so we scheduled for the next morning. After half an hour…

Drain cleaning+ Responsiveness+ Professionalism
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was starting to panic since I live in a trailer court and not many businesses work on that type of plumbing problems! Then I called Arctic Sewer & Drain. They DO work on trailer clogs and fit me in the same day! Answered all my questions, explained what they found and got things done within an hour! And…

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Nikki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was very lucky that I found these people. They fit me in quickly, showed up on time, and patiently explained the issues. They are friendly and professional and very knowledgeable. And most importantly trust worthy.

Sewer repairDrain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Owner, Isaac, and his son, Isaac did a fabulous job diagnosing the problem and then correcting. Very knowledgeable and professional, cannot recommend highly enough! 👏🏽👏🏽👏🏽

Drain cleaningService not listed+ Responsiveness+ Punctuality+ Professionalism
JonathanLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very punctual and courteous. They were able to clear my drain clog in record time and without making a mess at my restaurant. I can't recomend them enough. While I hope to never need their services again, I won't hesitate to call them if I do.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
K7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing father and son duo! Both named Isaac, they were friendly, fast and informative. Super cool guys and easy to talk to. They came within the hour of our call and saved the day. Our pipes were backed up and sewage was coming out of our tub and our laundry room drain. They told us what to look for incase it…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am absolutely pleased with the service provided. The gentleman who answered the phone as well as the service technician was very polite and professional. The tech quickly responded to my call for a clogged drain and fixed the issue. Price was extremely fair. I would definitely recommend them and use them in the future.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
JDL3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

God bless these guys. They are the BEST! We were recommended by them from another company because the other company didn’t recommend to leave their mask on while working but said these gentleman do. I called and left a voice mail and Isaac called back right away! He was very friendly and professional and a joy to…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Cynthia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Arctic Sewer and Drain were fantastic. I was having intermittent issues with a main line. They came out much sooner than I expected, diagnosed the problem, and took care of the issues. Very professional and friendly and explained all the steps I could take to prevent problems in the future. They will be my go-to…

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality

Show more drain cleaning reviews (2 more) →

Price

$161-66% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning42$248–$502
Sewer repair8$475–$1.7k
Plumbing leak detection3$173–$503
Sewer cleaning2$322–$706

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