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Argenta Home Theaters and Automation

Home theater store · Emigration Canyon, UT · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%80+22.6Replies to reviews 8%93+7.7Momentum penalty86−1.4Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 25 home automation installersPosition by Experts Score among all companies we track in this category. · better than 29%
4.9 ★★★★★ 185 Google reviews · 24 photos
96%five-star reviews
4.78★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
Oct 2026latest review

Argenta Home Theaters and Automation at a glance

Customers frequently praise the company for its knowledgeable staff, transparent pricing, and professional installation of home theater, audio, and automation systems. Reviewers highlight the team's punctuality, clear communication, and willingness to explain technical options without pressure. However, low-star reviews criticize the business for poor communication and refusing to address unfinished work or service issues, describing the experience as difficult and unaccommodating.

  • Google rating: 4.9 out of 5 from 185 reviews (96% five-star).
  • Reviews on this page: 185 Google reviews (168 with written comments, 6 with photos).
  • Owner responses: the business replied to 88% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Home Automation Installer serving Emigration Canyon, Utah.

Data from Google, last updated October 28, 2026.

Score profile vs other home automation installers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: reliability.

Satisfaction86Reliability80Craft & service–Value–Momentum86Replies to reviews93Satisfaction: 86 (median 94)Reliability: 80 (median 93)Momentum: 86 (median 100)Replies to reviews: 93 (median 87)
This companyHome Automation Installers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Argenta Home Theaters and Automation: 86/100 on this factor. Category median: 94.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Argenta Home Theaters and Automation: 80/100 on this factor. Category median: 93.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Argenta Home Theaters and Automation: 86/100 on this factor. Category median: 100.A
86
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Argenta Home Theaters and Automation: 93/100 on this factor. Category median: 87.A
93

Bar = this company · dark tick = category median.

Star ratings

185 Google reviews we collected

  • 5 stars17796%
  • 4 stars21%
  • 3 stars11%
  • 2 stars11%
  • 1 star42%

Praise vs complaints

Phrases our text analysis found in 168 written reviews

  • Praise30398%
  • Complaints72%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8828%
  • Would recommend5919%
  • Quality & results5217%
  • Speed & response3712%
  • Communication3612%
  • Price & value258%
  • Honesty & trust134%

What customers talk about

We read 168 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Brennan, Adam, and Mitchell were professional and respectful of our home.”
  • “…et to incorporate bigger and better things, but not a single time was I recommended or suggested something that I didn't need or want.…”
    “We can't recommend them enough.”
  • “We can't thank Taylor and Argenta enough for their professionalism and quality work.”
    “They have terrible communication and are incredibly difficult to work with.”
  • “The product was ordered and arrived fairly quickly and in good condition.”
  • “Tanner came out and measured and provided transparent pricing, explained our options, and recommended a home theater setup that fit our needs and space.”
  • “ARGENTA worked with me and offered me a great price on the audiophile speaker I was interested in.”
  • “…Argenta, this really is not going to be the person to go to because I honestly only have fantastic things to say about them.…”

People customers mention

  • Tanner 22 reviews
  • Justin 13 reviews
  • Brad 9 reviews
  • Adam 4 reviews
  • Mitchell 4 reviews
  • Ray 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Maureen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★

The technicians is very knowledgeable and takes the time to explain things. The office is prompt to respond and follows thru with requests.

BrandonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Argenta!! They were fantastic to work with. Tanner came out and measured and provided transparent pricing, explained our options, and recommended a home theater setup that fit our needs and space. They coordinated with our basement renovation, including the work we tackled ourselves, and kept us informed about…

Eric12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am very pleased with the service I received from ARGENTA. The company personnel were very professional and courteous. ARGENTA worked with me and offered me a great price on the audiophile speaker I was interested in. The deal was more than fair. The product was ordered and arrived fairly quickly and in good…

mauricio1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The store is truly amazing it was such an incredible experience to get to feel the total environment, I didn’t know that Bang & Olufsen had an official representative in town, which was really good to discover. I was able to find the product I was looking for. Tanner gives you a very professional guidance about the…

DianaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My husband and I had Argenta build a home theater for us. They were very helpful and patient as we had tons of questions. We ended up with a great system that fit our needs and our budget. Argenta was easy to work with and very professional throughout the entire process. The installation crew were outstanding…also…

Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My installation was amazing and everything turned out perfectly!! I was doing an upgrade to my theater so excited to start using it. The service from start to finish was good!! Definitely use them again and again.

Photos

Customer reviews

4.9 ★★★★★ 185 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Maureen Hydok7 reviewsTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The technicians is very knowledgeable and takes the time to explain things. The office is prompt to respond and follows thru with requests.

Vicky Stevens1 reviewTotal number of Google reviews Vicky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tyler assisted us after hours. He responded quickly and expertly!

Brandon HellbergLocal Guide · 15 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Argenta!! They were fantastic to work with. Tanner came out and measured and provided transparent pricing, explained our options, and recommended a home theater setup that fit our needs and space. They coordinated with our basement renovation, including the work we tackled ourselves, and kept us informed about scheduling and next steps. Brennan, Adam, and Mitchell were professional and respectful of our home. We’ve already enjoyed several movie nights, and the theater looks and sounds incredible. Highly recommend!

Response from the owner · 2 weeks ago

Thank you, Brandon! We're so glad to hear you had a fantastic experience with Tanner and the team. It's great to know that the home theater setup is working perfectly for your movie nights. We appreciate your recommendation and look forward to serving you again!

Eric Baiden12 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very pleased with the service I received from ARGENTA. The company personnel were very professional and courteous. ARGENTA worked with me and offered me a great price on the audiophile speaker I was interested in. The deal was more than fair. The product was ordered and arrived fairly quickly and in good condition. I am very pleased with my purchase. I will not hesitate to recommend ARGENTA to anyone who is interested in acquiring a hifi system. They will be very pleased with doing business with ARGENTA.

Response from the owner · 3 months ago

Thank you, Eric! We're glad to hear you had a positive experience with our team and appreciate your kind words about our service and pricing. Your recommendation means a lot to us, and we're here to help whenever you need.

mauricio badillo1 reviewTotal number of Google reviews mauricio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The store is truly amazing it was such an incredible experience to get to feel the total environment, I didn’t know that Bang & Olufsen had an official representative in town, which was really good to discover. I was able to find the product I was looking for. Tanner gives you a very professional guidance about the complete line of products that this company manufactures. Although the product are expensive they worth every penny you invest in any of them. Hope I can continue to buy some more in the future. Thanks Tanner for your great service.

Response from the owner · 4 months ago

Thank you, Mauricio! We're delighted to hear you had an incredible experience and found exactly what you were looking for. Tanner appreciates your kind words about his professional guidance. We look forward to seeing you again for your future purchases!

JasonLocal Guide · 91 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give Argenta more stars, I would. Our entire experience with their team was flawless from start to finish. During the initial design phase, Tanner was incredibly professional and helped map out multiple options for our system that perfectly scaled and completed the feel of the room. When it came time for the actual installation, Mitchell and Cole were phenomenal. They arrived when they said they would, worked quickly and efficiently, and their level of respect for our property and system was phenomenal. Once the system had been calibrated and prior to leaving, they walked me through initial set up and end-product training to make sure I was comfortable operating the new setup. Which given they cleaned up after the install, allowed me to immediately try out and enjoy our system. Argenta's communication completely exceeded my expectation given the team was highly responsive during every single phase of the project including follow up calls to make sure I hadn't run into any issues since install. The final product has completely transformed our home and my daughters constantly ask what movie they get to watch next. For a professional home system that fits your specific needs, you can't go wrong with Argenta!

Response from the owner · 5 months ago

Thanks so much Jason for sharing your experience with us. You have been awesome to work with and we appreciate you very much. We are always here to assist you with any future needs!

Larry TLocal Guide · 27 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We contacted Argenta after several failed attempts by a local home theater company to improve the performance of our faltering,8yr.old Sony, basic home theater system. We were prepared to replace the whole system. A few days after we contacted Argenta,a young, professional and polite man by the name of Taylor arrived at our house. He patiently listened to me explain the frustrations we have been dealing with for the last few years. He immediately recognized the problem, and explained the solution, he said he would be back tomorrow to install a simple and quick fix. Taylor arrived the next day and within a short period of time had our system up and running flawlessly. It performed like it was brand new. Incredible!! Almost 6 months later and it is performing flawlessly, and the resolution is amazing! We can't thank Taylor and Argenta enough for their professionalism and quality work. Give them a call and request Taylor for your next project!

Response from the owner · 6 months ago

Thank you, Larry! We appreciate your kind words and are glad to hear about your positive experience with Tyler and the team. It's great to know your home theater system is performing flawlessly after our visit. Your recommendation means a lot to us!

Diana Des ChampsLocal Guide · 11 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband and I had Argenta build a home theater for us. They were very helpful and patient as we had tons of questions. We ended up with a great system that fit our needs and our budget. Argenta was easy to work with and very professional throughout the entire process. The installation crew were outstanding…also very professional, knowledgeable and helpful and they did a terrific job cleaning up. I highly recommend this company. Quality products, excellent craftsmanship and superior customer support

Response from the owner · 8 months ago

Thanks so much, Diana, for taking the time to share your experience with Tanner and our team. You have been a joy to work with, and we appreciate you very much. Never hesitate to reach out if we can be of service!

Richard Hickmon4 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My installation was amazing and everything turned out perfectly!! I was doing an upgrade to my theater so excited to start using it. The service from start to finish was good!! Definitely use them again and again.

Response from the owner · 8 months ago

Thanks so much Richard for taking the time to share your experience with the Argenta team! We are thrilled that we met your expectations. Please never hesitate to let us know how we can be of service in the future!

George Matus6 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Russell and Dan did an amazing job on our install. We are big fans of Argenta and can’t wait to work with them again.

Response from the owner · 8 months ago

Thank you, George! We're glad to hear that Russell and Dan made a positive impression during your install. We appreciate your support and look forward to working with you again!

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