How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%55+13.3Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty85−1.5Momentum penalty40−6Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREArizona Window & Door Store
Mesa, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 35 dog door installation services · 4.9★ from 1,311 Google reviews
Report card
Percentile vs other dog door installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Arizona Window & Door Store for 8 kinds of job.
Arizona Window & Door Store for general window replacement
Clear ✕All 102 Google reviews tagged “General window replacement” · showing 80
UPDATED 2/2/26 I had the pleasure of working with Brad Penner to set up my house with new windows, slider, and front doors. His approach with everything was spot on. Professional, on time, and truly listened to what I was looking for. No high pressure/ shady tactics. Just a very knowledgeable person about what he…
Chris was very friendly and up front through the whole process! He did an excellent job of explaining our options and providing recommendations without being pushy. This was our second time using The Window & Door Store and I’d call them again in a heartbeat for any future needs.
February 2026. The job has still never been completed. Window still don’t close correctly.. and nobody at the company appears to care. Update 3+ years later- They still haven’t completed the job. Worst company ever. Installation began in December and its now June and the work still isn’t done. In fact…
We got 15 Anlin Window windows installed throughout our home and couldn't be happier! We actually started considering windows over a year ago, but weren't ready to pull the trigger at the time. Brad was super respectful of that and wasn't pushy at all. When we were ready to circle back to this, we reached out to him…
David and his crew were awesome. To be fair, everyone on every crew went above and beyond to earn each star but there were too many names to remember! The new windows took 20 years off and our house looks like new. Their attention to detail at every stage from demo to install to clean up was a delightful surprise!
Chris Fout is a very good salesman, explains everything very well. Very respectful and very knowledgeable too
Chris did a great job designing and upgrading the windows in my house. He is very patient and was wonderful to work with!
Chris was very courteous and professional. He did what ever he could to help us get what we wanted. Thank you Chris.
The Window and Door Stores Brad Penner went above and beyond to explain the work that would be done and assist us with getting approval from our HOA. Thank you for all your help Brad.
Chris was fantastic, he was very professional in every way. He certainly knows his product and gave us many good tips!! Thanks, Chris
This review is for Brad Penner at AZ Window Door Store. I was looking to replace 19 windows and 2 doors and evaluated three different companies for this project. Brad showed me the different types of windows and glass and helped me make the right decision for each of the windows/doors to buy. He explained and…
Chris gave an awesome presentation answering all my questions/concerns. The price was reasonable and we are looking forward to the new windows. The only drawback so far has been the delivery date which is a tad bit longer than I expected.
Jason Rocks! Upfront honest always on time!
We worked with Brad Penner at Arizona Window and Door Store and couldn’t be happier. He was polite, on time, and very thorough. Brad explained everything clearly and realistically, and even after we signed the contract and made changes, he quickly pivoted to accommodate us and got it done. What impressed us most…
Excellent service and craftsmanship
This company continues to amaze me! We got all of our windows and doors replaced by them in 2021 and the customer service just continues to be stellar. They have gone above and beyond after the fact to continue taking care of our needs. When we repainted our house and wanted to match the caulking color they used…
What an awesome company. The window installers (Jason & Jacob) were very professional, polite & friendly. They were meticulous with their work. From the initial visit at the showroom with Dan, Kyle who did the measurements,the installers Jason& Jacob & Tiffani our contact person,our experience was very positive & we will recommend them to anyone.
Brandon was super helpful in quotes for my windows and door. Super nice guy to work with, and they sell a quality product.
Update: My windows have just been installed and I absolutely love them - inside & out! Not only are the windows well made and framed out beautifully, the installers did such a spectacular job. (Shout out to the installers, Jason & Jacob Castillo - thank you both!!) The overall experience with AZ Windows & Doors…
Working with Dan of Arizona Window and Door Store was a pleasure and after getting quotes from others we choose this company for the value and ease of working with a very professional and responsive company.
Short time span for replacements. Personable not pushy yet a quality product. Getting us what us tailored to our plans
Brad came to the house right on time. He was very professional and explained everything and much more about the windows I wanted. I had 5 other companies come out for estimates. One company came to my door 3 other times asking if I’m ready to sign and get new windows. Wow very high pressure!!! Brad was not high…
Brandon came over and did a window and patio door presentation for us. His attention to detail regarding the product made us feel comfortable about the company. We are going to move forward with a purchase with Arizona Window and Door because we trust Brandon.
Awesome job with the instal! Daniels customer service was stellar!
Awesome job installation crew and Daniel was very helpful along the way.
My sales rep Jim with The Arizona Window and Door store in Scottsdale, Was very helpful, timely, professional and service orientated I didn’t feel like I was being “sold”, instead he helped me decide the BEST for me, my home and my budget. His knowledge of all products AZ Window and Door was impressive since he has…
My husband and I contacted Arizona Window & Door Store for a front and back door project we were looking to do. The next day they sent Jim, one of their design consultants out. Jim showed up on time and was extremely knowledgeable and professional. He’s been in the industry for over 35 years and knows his stuff. He…
Jim has been a delight to work with from the beginning. He is always responsive, professional, and genuinely cares. We have been going back and forth with our insurance company to try and get some resolution to our home damages. We had a armed home invasion back at the beginning of May. Jim has been supportive and…
Daniel was awesome. He was patient and very knowledgeable throughout this experience
After being referred by friends, we had the same very positive experience with Brad. We’re looking forward to our new windows & door.
We were very impressed with Brad's knowledge of the products offered and his great personality. We feel confident about our window purchase.
I had a fantastic experience with this window and door company. From start to finish, their service was top-notch. The team was professional, knowledgeable, and attentive to my needs. The quality of their products exceeded my expectations – the windows and doors not only look great but also feel sturdy and…
Brandon came to do an estimate on our home for windows and a door and he was very professional. Very easy to listen to you did a great job explained everything so well to us we couldn’t be happier with his service.!!
Daniel was great at educating us before we bought our windows. Thank you!
After dealing with two other window companies. We finally found confidence in going with AZ Window and Door Store. Thanks entirely to the specialist Brad Penner. Brad’s communication through the entire process was above and beyond. He assisted us with many decisions regarding our window replacement. Answered our…
Just got our windows installed and it is much cooler in our home, thank you Daniel!
Still waiting for windows to arrive and be put in, but so far, have had great customer service.
Daniel Gordon, our window rep truly cares about the experience at AZ Windows and Door. He is hyper responsive and attentive. Dan is very knowledgeable and gave us perspectives to consider in our design. I’d recommend AZ Windows and Door for their superior product and outstanding customer service. Everything…
Daniel Gordon was one of the best sales professionals we’ve ever worked with! He took time to understand our needs and get us the right windows. Our new windows protect our house from the heat so much that we were able to remove our blinds and enjoy our Mountain View. Priceless!
I’m an architect. I’ve been around this sort of work. This was the best install crew I’ve had for any work done at the house. Very professional and focused. Nice guys, too. Daniel, who sold me the package, seems to always be available to answer questions and is as honest as they come. I had things go wrong with my…
We purchased Anlin Delmar replacement windows and doors for our house from Daniel Gordon. He was by far the most knowledgeable and helpful sales person of the three companies we looked at. Not yet installed, so watch here for an update.
Brad was great to work with! Very knowledgeable and friendly.
Randy was such a great person to work with! He was on time and answered all the questions I had. I really appreciate his patience and how personable he was. It was a great and smooth process. Thanks Randy; appreciate all of the help!
I called to schedule an estimate and was given an appointment the following day. Stephan Eckel came out and spent hours going over my many options, sharing his knowledge and guiding my choices. He wasn’t pushy, but was clear about the many options He even pointed out a few that helped save money on windows and…
Brandon came out to quote us on windows and we loved speaking to him. He was so friendly and knowledgeable, we couldn't have expected a better experience.
This review is a copy of an email I sent to the owner of the company: Good afternoon! I'm writing to you today regarding our window replacement project at (address redacted) in Phoenix. It takes quite an impression (good or otherwise) for me to spend my time writing a review, much less to seek out the names of…
Jim Walsh came by to give me a quote on my sliding door, he was very respectful and showed me how to go about looking into a replacement. Thank You Jim!
Richard Coats was knowledgeable and professional. I am replacing all my windows.
Brandon Scott came out and measured my windows, and explained the products they offered and demonstrated their features. I was impressed with the quality and small details that make a difference in the long run. Brandon obviously knows his products and applications. He did a professional presentation and no high pressure sales tactics
Jim was very nice, did a great job explaining company products and differences compared to others. Very helpful in picking the design and installation. I am having windows replaced. I will use AZ window and door again for future window projects. Thank you!
I have had 2 great experiences with this company. Specifically Stephan Eckel. Both times he has been an outstanding representative for your company. Courteous, Ontime, knowledgeable, not in a hurry and most of all, follows up! I have had a brief interaction with Chelsea Nez who was also very good and professional.…
Brandon was pleasant and very knowledgeable.
Brad, our salesman, was great. He did a fantastic job explaining the products, installation process, and cots. He also provided some very helpful suggestions.
Karen talked to me at the Prescott Rodeo. Brandon came to my house and answered my questions. Very pleased with Brandon so I canceled my appointment with Pella and signed the contract .
Very professional, friendly, good quality, and friendly service.
Just had Rich Coats out He was a great individual and sales representative.. very knowledgeable of product and details wide set up the the appointment and. We are impressed
Jim was truly wonderful to work with, understanding, professional, and compassionate in a complicated situation. Really appreciate the level of customer service, responsiveness, and kindness.
Jim was amazing! As first time window buyers, he was very thorough and answered all of our questions. Jim gave us honest truth and opinions about all the little nuances that go into windows. He was also accommodating to our changing schedule as well as our dog when he came to visit. I would highly recommend Jim to family, friends, or anyone at all!
They were AWESOME. I highly recommend them. Will be using them in the future.
Brandon Scott provided a good sales experience.
I have enjoyed doing business with this company. Starting with Brad, the rep who came to our home and made a presentation. He asked great questions, listened to our answers and presented on the merit of their product. Unlike some other presentations, he did not bad mouth other companies. He did not try to close the…
Brandon was very helpful and creative in figuring out our window and door replacement. He spent a lot of time working with us to make sure we were getting what we wanted for a good price. Looking forward to seeing our windows!
Outstanding service plus professional knowledge from our AZ Windows & Doors sales representative, Brandon Scott. They also provide extremely good overall costs! We will recommend them in future.
The windows have been ordered so the actual installation hasn’t taken place yet. However, during the consultation at my home Jim was pleasant, professional, and thorough. Having met with multiple window companies I felt the window and door store had a quality product. Jim was great explaining the materials used…
Replacing windows throughout your home is a huge decision with a significant financial commitment. Having Jim's help and knowledge from his years of experience in the industry was a game changer. All questions quickly answered. Comfort. Ease. No high pressure sales tactics. Simply a great experience with a genuinely nice human being!
Met Cindy at Home Show. She was amazing! So polite and knowledgeable. Was more like a real conversation and not a sales pitch.
Brad is so helpful and patient to explain every detail of window and door replacement project and answer all questions we had.
Josh and Keyonna were very professional and courteous and very detail oriented. Would recommend these two highly.
Everyone I dealt with here was awesome. I had to adjust my install date multiple times and it was never an issue. Lacey at the office was always a pleasure to deal with and Daniel did a great job on the install. Highly recommend this company. They still believe in real customer service.
Arizona Window & Door Store is the best! I called up to have someone come and look at my windows and the next day they sent Jim over. Jim explained to me how the Anlin windows they sell are made specifically for hot climates like AZ. He also gave me glass options that will help keep the sun’s heat out of my house.…
First, let me say that we started replacing our windows and doors with a different reputable company. The first wave of results were disastrous, with crooked windows that’s would not open, a door that leaked when it rained and locks that fell off a window. I realize that things can go wrong, and I believe that how a…
Brad Penner was a very good salesperson and we enjoyed our meeting with him. He was informative and efficient.
Steve Kosac was courteous and professional with reviewing my window replacement needs in the bathroom. Excellent first time experience using this company and they support the military with discounts!
Brad Penner was right on time, professional, friendly, and respectful. He shared relevant information, without a stereotypical sales pitch. I appreciate not feeling pressured to purchase the same day, as I had felt with another company. I recommend Brad for your window/door needs.
Great customer service. Very personable. Quality product! Very happy with how responsive Brad was and really knowledgeable he was about window products and installation.
Installers were clean and efficient. Doors and windows look great.
Met Jim at the Scottsdale store and arrange a meeting. Jim came out to take measurements and was on time, and through. Jim is an experienced consummate professional with an attention to details. Our estimate was concise and complete. We could not of asked for more. If you are looking for window and door replacement…
I had the pleasure of working with Jim on my project. He is an expert in his field. Highly knowledgeable, professional and responsive. The installation process was flawless and the quality of the product is unmatched. I highly recommend Arizona Window and Door.
You guys did a great job with the install/replacement. Thank you so much!!
How nice it is When you call a company For a project you're looking to do, and they actually get right back to you to schedule an appointment right away. That's the experience I had with The Arizona Window & Door store! The day after I called, they sent a Design Consultant - Jim (who was very pleasant and…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 177 | — |
| General door installation | 167 | — |
| Sliding glass door installation & replacement | 104 | — |
| General window replacement | 101 | — |
| Custom windows | 79 | — |
| General door repair | 69 | — |
| Double pane window installation & replacement | 63 | — |
| Window repair | 46 | — |
