How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%55+13.3Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty85−1.5Momentum penalty40−6Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREArizona Window & Door Store
Mesa, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 35 dog door installation services · 4.9★ from 1,311 Google reviews
Report card
Percentile vs other dog door installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Arizona Window & Door Store for 8 kinds of job.
Arizona Window & Door Store for sliding glass door installation & replacement
Clear ✕All 105 Google reviews tagged “Sliding glass door installation & replacement” · showing 80
UPDATED 2/2/26 I had the pleasure of working with Brad Penner to set up my house with new windows, slider, and front doors. His approach with everything was spot on. Professional, on time, and truly listened to what I was looking for. No high pressure/ shady tactics. Just a very knowledgeable person about what he…
February 2026. The job has still never been completed. Window still don’t close correctly.. and nobody at the company appears to care. Update 3+ years later- They still haven’t completed the job. Worst company ever. Installation began in December and its now June and the work still isn’t done. In fact…
Installation was quick and professional. Love the new doors and was very impressed with the staff and the work they did! Would definitely use this company again in the future!
David and his crew were awesome. To be fair, everyone on every crew went above and beyond to earn each star but there were too many names to remember! The new windows took 20 years off and our house looks like new. Their attention to detail at every stage from demo to install to clean up was a delightful surprise!
We just love our new door and so do our dogs. Everything aspect of the experience was extremely positive. Joe Pucci our salesman was so knowledgeable and helpful the whole process. Cannot compliment the installers enough on their professionalism. What an outstanding crew. Then the cherry on top was they cleaned up…
AZ Window and Door Store met our needs for a new door! Chris F. was extremely knowledgeable, honest, and worked with us to figure out which door would work best! We are appreciative for Chris and AZ Window and Door Store. They are the experts in this business and that’s what you want when it comes to security and safety for the doors on your house!
Had a chance to walk through purchasing new windows with Chris today and he made the estimate and purchase process so easy and provided us multiple payment options. We're excited to get our new windows installed and appreciate thr high level of customer service he provided. Thanks team.
This review is for Brad Penner at AZ Window Door Store. I was looking to replace 19 windows and 2 doors and evaluated three different companies for this project. Brad showed me the different types of windows and glass and helped me make the right decision for each of the windows/doors to buy. He explained and…
It was a pleasure working with Daniel, and Jason and his team did a fantastic job with the installation of my new sliding door. This is my second time working with this company and will continue to use them in the future. They really care about quality and customer service.
Josh showed up within the promised start time. He prepped the area, covering my furniture so it wouldn't get dirty during install. He installed a new patio door for me. It was a longer job than I expected (6 hours) but he did a great, professional job. I couldn't be happier and highly recommend them
This company continues to amaze me! We got all of our windows and doors replaced by them in 2021 and the customer service just continues to be stellar. They have gone above and beyond after the fact to continue taking care of our needs. When we repainted our house and wanted to match the caulking color they used…
Absolutely outstanding service, on time, professional and courteous.
Great experience. He took the time to explain the whole project so that I could understand what the project entailed. Priced the project out with a few different options for me. Very professional.
Doing business with Brandon was incredibly knowledgeable and organized. He brought great insight into design and options for my home. I can’t wait for the efficiency of my new windows and how great they will look with all of Brandon’s options. Thanks so much!
Great job!
Brandon came over and did a window and patio door presentation for us. His attention to detail regarding the product made us feel comfortable about the company. We are going to move forward with a purchase with Arizona Window and Door because we trust Brandon.
Sliding glass door installed with smooth and clean. Thank you Daniel for being there every step of the way not only all your knowledgeable, your kind and friendly. Thanks again.
Jim has been a delight to work with from the beginning. He is always responsive, professional, and genuinely cares. We have been going back and forth with our insurance company to try and get some resolution to our home damages. We had a armed home invasion back at the beginning of May. Jim has been supportive and…
I'm so glad I called this company I don't like salesman and I don't like the fact that they don't interact with you on a personal basis they are usually so to the script and pushy. When Brad came to our door he was very friendly and outgoing he listened to our concerns he has questions he didn't push us into…
After being referred by friends, we had the same very positive experience with Brad. We’re looking forward to our new windows & door.
We were very impressed with Brad's knowledge of the products offered and his great personality. We feel confident about our window purchase.
Brandon came to do an estimate on our home for windows and a door and he was very professional. Very easy to listen to you did a great job explained everything so well to us we couldn’t be happier with his service.!!
The only thing AW&D store is consistent at is inconsistency. The sales staff talked me out of a door because of the lead time. The door I got took as long as the the door I wanted was estimated. Then the project coordinator asked me to communicate with county for permits because they were incapable. Then the door…
Dan was an amazing guy to deal with always attentive to my needs and easy to work with
Their sales rep Daniel Gordon was great and really helped educate me about windows, warranties and the process. He was prompt, professional and very responsive during the sales process. The windows and doors aren’t yet installed, but so far they have been great to work with.
Still waiting for windows to arrive and be put in, but so far, have had great customer service.
Daniel Gordon, our window rep truly cares about the experience at AZ Windows and Door. He is hyper responsive and attentive. Dan is very knowledgeable and gave us perspectives to consider in our design. I’d recommend AZ Windows and Door for their superior product and outstanding customer service. Everything…
Brad was great to work with! Very knowledgeable and friendly.
I called to schedule an estimate and was given an appointment the following day. Stephan Eckel came out and spent hours going over my many options, sharing his knowledge and guiding my choices. He wasn’t pushy, but was clear about the many options He even pointed out a few that helped save money on windows and…
Great experience from the initial walk through the showroom to our in home meeting with Randy, our Design Consultant. We submitted our project to our HOA and Randy assisted by speaking with the Architectural Committee to answer a few questions they had. We are approved and waiting for our installation date!…
Scotty couldn’t have been more helpful and professional. The windows were exactly what what we wanted and make such a difference in the summer.
Brandon Scott came out and measured my windows, and explained the products they offered and demonstrated their features. I was impressed with the quality and small details that make a difference in the long run. Brandon obviously knows his products and applications. He did a professional presentation and no high pressure sales tactics
Very good quality and good communication throughout the process, would def recommend again!
Working with Mike Holland, Eddie (installer) and Jose (installer) was great. Professional from start to finish and very responsive to questions. Great attention to detail on all aspects of our purchase and installation. Very happy with the whole process!
Brad, our salesman, was great. He did a fantastic job explaining the products, installation process, and cots. He also provided some very helpful suggestions.
Karen talked to me at the Prescott Rodeo. Brandon came to my house and answered my questions. Very pleased with Brandon so I canceled my appointment with Pella and signed the contract .
Professional and thorough! I couldn’t be happier about my experience. Brandon was extremely helpful and honest. Looking forward to working with them for all of my door needs.
I've used Arizona Window and Door store multiple times over the years and sorry that I'm just now getting around to leaving a review! To put it simply; they are the absolute best! These guys do exactly what they say they're going to do, when they say they'll do it. Rare quality in the trades out here. Great work…
Richard Coates, very friendly, professional and overall good quality customer service...will be using this company and asking for Richard again, also will recommend the Window and door store and Richard to family and friends...a very pleased customer Rosa Medrano
Went to the store in person and all of the staff was so friendly and helpful. Worked with Steve regarding replacing a sliding glass door. Steve explained everything in great detail including physical examples of the different hardware and glass choices, and the science regarding each option. I would highly recommend AZ Window & Door Store.
I have enjoyed doing business with this company. Starting with Brad, the rep who came to our home and made a presentation. He asked great questions, listened to our answers and presented on the merit of their product. Unlike some other presentations, he did not bad mouth other companies. He did not try to close the…
Jim was very helpful giving us a quote
Absolutely great. The salesperson Mark was knowledgeable and not pushy. The installers Derek and Tito were totally professional. The sliding doors are well built and beautiful. The noise reduction is amazing. Don't hesitate to call them and see for yourself how great this company is. This is one very happy customer. Thanks AZ Windows and Doors.
A big thank you to Jim Walsh. After researching window replacement companies for over a year we decided on The Window & Door Store. The quality of their materials and the extended warranties were unmatched. Also the customer service we received and the attention to detail along the way was greatly appreciated.…
This review is simply of the sales experience so far, I'll update it once windows are installed. After having a few high pressure sales calls from other installers in the valley, Brad (Penner) was a breath of fresh air as he simply walked us through the process and explained the pros and cons of all the decisions.…
I truly can not say enough good things about this company! From our sales rep Brad to the entire install team, Josh, Keyonna, Rob, Derek, Josiah, Nicky and Sal the stucco guy everyone was great and a pleasure to work with. We had all 21 windows replaced along with a sliding glass door which I felt was going to be…
I met with Jim from Arizona Window & Door Store. He’s is one of the design consultants there. I had an amazing experience. Jim was on time, courteous, respectful, extremely knowledgeable and not pushy. He showed me options on windows and sliding doors. Their products seem to be of amazing quality and what sold me is…
We had Jim out to our home today to go over our window replacement options. We’ve been slowly replacing the windows in our home and have been looking for a reputable company for a while now. Jim was so great! Very friendly, knowledgeable, prompt and privy to all our needs and concerns. We couldn’t be happier with…
I wanted to say what an awesome team I had in relations to the installers that came this past week. Ivan, Yaddie, and Elvis were the crew that arrived Monday morning and introduced themselves to me and then walked me through what they would be doing each day. They then said their goal was to have all the windows (15…
Brad Penner was prompt and on time for the estimate. He is knowledgeable, friendly, and is someone who really cares about the customer and their satisfaction while doing his best to get you the best price possible. Hopefully the windows are the quality we are expecting and the installation is smooth and…
Jesse came and tied up some loose ends. He was very professional and answered all questions. Was very comfortable with him in our home. Nice guy!
Jesse was professional, friendly and extremely knowledgeable. He checked everything and made adjustments to ensure quality of their product. I’ll recommend them every single time!
I had a great experience with Daniel and the team at the Arizona Window and Door Store. I was very impressed by the subject matter expertise, the professionalism, transparency, and the overall customer service experience that we received. Daniel was very responsive and attentive to our needs and walked us through…
Very satisfied with this company. Everyone is responsive, friendly, prompt and knowledgeable. I will continue to use them to replace more windows on my home. 2nd time: called these guys back for more windows. Brad came out for the initial appointment. He is just as friendly and professional as the previous…
We’ve had a great experience with this company from start to finish.
Everyone I worked with salesman Paul, don’t remember name of guy that took measurements and Josh and his crew were all professional, patiently answered all questions and cleaned up. I will be using them again and would recommend them.
How nice it is When you call a company For a project you're looking to do, and they actually get right back to you to schedule an appointment right away. That's the experience I had with The Arizona Window & Door store! The day after I called, they sent a Design Consultant - Jim (who was very pleasant and…
Bobbie and Hector are a great team! First time I’ve ever left a review for someone but they deserve it! Az. Windows and Doors are very lucky to have them! Thank you!
The service from beginning to end was phenomenal will definitely be using this company again. The service man Jesse was probably the best experience we have had when it comes to getting work done. Will request him for any future jobs we get done.
Brad was very professional, with a pleasing approach. He was knowledgeable about the products, and asked his associates for confirmation on one or two issues. We both were extremely satisfied with the visit, and decided to use your company, mainly due to the no-pressure presentation! Well done, Brad!
Brad came out to give us a quote on a new sliding patio door, he did a great job explaining all our options and went above and beyond to help us out in our current situation of a broken slider. I highly recommend and can’t wait to get our new sliding door installed! Thanks Brad!!
Thank you Jesse and Arill. They showed up on time and took care of repair. They were professional and kept me in the loop on what needed to be done!
I would highly recommend then.. my windows look amazing .. great work the salesman Dan showed up on time explaining everything and windows were up when scheduled...thank you so much
ALL I can say about AZ Window & Door Store is THANK YOU and I owe it to my sales man: Brad P. He finally allowed me to restore my faith in man kind. As we do business w/sales people we realize 99.9% of them are pure liars and thieves. NOT our Brad. He is that rare .01% of human kindness and pure honestly...so they…
Worked with Brad, very great service showing us what options were available and realistic for our budget. I would use them again in the future.
I am in love with my new door and windows! Az windows and doors came highly rated and recommended from multiple friends, so I decided to give them a try. Once I called, someone was right out (on time) and we went through what I wanted and what was needed to be replaced. I didn't feel pressured and they worked with…
Arizona windows and Doors a low pressure company. A real pleasure to work with.
Arizona window and door store is the best!
I'm very happy with the door and the experience from start to finish. Jesse came out to put on a door stop that was missing and helped me out with a couple of problems with other doors. It's rare to find such great service these days. Look forward to working with you again when I'm ready to replace my other doors and windows.
Jesse always is professional and explained everything.
Got an free estimate from Mike Holland and he was timely and extremely helpful when giving me the information to make an appropriate decision. I’m very excited to move forward with getting my new patio door
Everything with AZ Window And Door Store was spot on perfect. Mike H. from sales was professional in every way, from our first meeting until our installation. Thank you.
Jesse did a great job finishing the last issues with our whole house windows installation project. Provided great service in a caring manner and was very thorough. I highly recommend Jesse.
They are fantastic! I will use them every time and would refer to anyone. A big thank you to Cassie for her patience and help, she explained everything in depth and was not pushy or rushed!
I reached out to Michael Holland at Arizona Window and Door Store regarding some new windows. He was on time and courteous. During the estimate he walked me through all of my options and he was very knowledgable about the products. He did make some recommendations that were not only suitable for my needs but also…
Jessie showed up and WOW a boss technician with in NASA terms the Right Stuff !
We have been very patient waiting since December, we a r e having a window and door replaced and installing a double slider. Continue getting the run around. All we have asked is we get updates on where we are on starting. Continue getting excuses, and we have to call them they have not made any courtesy calls on updates to us...
Excellent experience from the first sales call to the final installation exceeded expectations. The door is of high quality and the installation was of equal quality workmanship. The workers were always on time did everything they said they would do, when they said they would. They products are not cheap, but I am satisfied I got what I paid for.
Jessie was great. Excellent work and customer service!
We have had an excellent experience with Az Window and Door Store from the very first visit. Andrew took the time to go thru the options and application of the product. Ended up ordering all new windows, patio door & entrance door. Product arrived and was installed on promised date. The install crew has everything…
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 177 | — |
| General door installation | 167 | — |
| Sliding glass door installation & replacement | 104 | — |
| General window replacement | 101 | — |
| Custom windows | 79 | — |
| General door repair | 69 | — |
| Double pane window installation & replacement | 63 | — |
| Window repair | 46 | — |



