Analyzing 9,883,4759.9M ReviewsFor 27,84027.8K Experts
Google reviewers rate Arlington's 4.5 out of 5 stars based on 480 reviews, with the owner responding to 89% of them. Customers frequently praise the venue's historic atmosphere, attentive staff, and convenient combination of catering, bar service, and event space for weddings and private gatherings. Recurring positive themes include timely communication, accommodating planning processes, and generally delicious food. However, lower-rated reviews criticize specific meal quality, noting that dishes like prime rib were chewy and vegetarian options were unappetizing, while others describe the menu as limited or overpriced for the portion size.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Bar = this company · dark tick = category median.
480 Google reviews we collected
Phrases our text analysis found in 288 written reviews
How often each topic comes up in the written reviews
We read 288 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff were SO friendly and attuned to us, and proactive about handling hiccups (the few that inevitably arose).”
“We had a wonderful experience with Arlington’s for our Student Lobby Day event on May 6, 2026.”
“The place looks pretty but they're terrible to work for the bathrooms upstairs are atrocious they don't have any walls separating so you get the added…”
“Since then, I've been able to email him the random questions I've had as a stressed bride, and he responds timely, and is working with us wonderfully!”
“Very slow waitress staffing.”
“We would absolutely recommend letting Arlington’s host your next event.”
“Never again.”
“…ic drinks are available all evening as an "open bar" with a very very affordable price.…”
“The team was professional, accommodating, and easy to work with from start to finish.”
praise complaint · found by our text analysis, Google review wording unchanged.
My husband and I had our wedding reception on the second floor and we couldn’t have asked for better! The staff were SO friendly and attuned to us, and proactive about handling hiccups (the few that inevitably arose). The food was delicious, as were the drinks, and the atmosphere was unmatched. We would absolutely…
Our wedding at Arlington's was absolutely perfect! The space was beautiful and the staff were so amazing taking care of the set up and making sure we were well taken care of for our special day. We truly could not have asked for a better venue. Being able to have the bar, catering and venue all wrapped up in one was…
We had a wonderful experience with Arlington’s for our Student Lobby Day event on May 6, 2026. The venue, catering, and staff were excellent, and everything helped make our lobby day a success. The team was professional, accommodating, and easy to work with from start to finish. We truly appreciated their attention…
I love Arlington's. I recently hosted a fundraising event here. The staff are absolutely amazing! The space is unique and allows you to make the vibe your own. The food is awesome, drinks are great. I can't say enough about my experience. This is a wonderful venue downtown!
Super wonderful experience! Our group rented the downstairs area for lunch, and it was beautiful. Staff was very attentive, even brough out some extra food to provide extra options for food accommodations. Will be going back.
Arlington's provides a wonderfully unique and intimate environment to throw a wedding. I have DJed many spaces, and Arlington's is a space that stands out in my mind, and it's sure to do the same for your friends and family!
4.5 ★★★★★ 480 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very nice Catering..
My husband and I had our wedding reception on the second floor and we couldn’t have asked for better! The staff were SO friendly and attuned to us, and proactive about handling hiccups (the few that inevitably arose). The food was delicious, as were the drinks, and the atmosphere was unmatched. We would absolutely recommend letting Arlington’s host your next event.
Thank you for leaving a review, Ashley! It was our pleasure hosting yours and William's big day!! - Tiana
Our wedding at Arlington's was absolutely perfect! The space was beautiful and the staff were so amazing taking care of the set up and making sure we were well taken care of for our special day. We truly could not have asked for a better venue. Being able to have the bar, catering and venue all wrapped up in one was especially helpful and made planning much less stressful. This will definitely be our go to place for future events!
Hey Sierra! I am so glad that everything went well for you and Austin!! You were so pleasant to work with and the staff that night all said they had a blast. Thank you very much for trusting us with your big day!! - Tiana
We had a wonderful experience with Arlington’s for our Student Lobby Day event on May 6, 2026. The venue, catering, and staff were excellent, and everything helped make our lobby day a success. The team was professional, accommodating, and easy to work with from start to finish. We truly appreciated their attention to detail and hospitality, and we would gladly work with them again for future events.
Thank you for the positive words! We enjoyed working with you guys too and would love to have you back anytime xD - Tiana
I love Arlington's. I recently hosted a fundraising event here. The staff are absolutely amazing! The space is unique and allows you to make the vibe your own. The food is awesome, drinks are great. I can't say enough about my experience. This is a wonderful venue downtown!
Thanks Claire! We were happy to support you and your fundraising efforts! Good luck on the marathon. I'll be cheering you and your team on from here xD - Tiana
A downtown Springfield, IL staple with great employees!
We do have some great staff members here xD And I love seeing reviews that mention them. They all work hard to make every event special for our guests, so it's always nice to see them get the recognition they deserve. Thank you so much. - Tiana
Super wonderful experience! Our group rented the downstairs area for lunch, and it was beautiful. Staff was very attentive, even brough out some extra food to provide extra options for food accommodations. Will be going back.
Hey McKenna! I'm so glad you guys enjoyed our place!! Emily is a rockstar, so I knew you would be in good hands with her. It was a pleasure working with both you and Jan. If you ever need anything in the future, I'll be here. Thanks so much for the kind words xD - Tiana
Arlington's provides a wonderfully unique and intimate environment to throw a wedding. I have DJed many spaces, and Arlington's is a space that stands out in my mind, and it's sure to do the same for your friends and family!
Thank you so much for your kind words! We love working with all of our vendors as well. DJs always make the parties so much more fun and livelier. Looking forward to working with you again in the future!!
Our association had a group dinner at Arlington’s, and it was a fantastic experience. The food was excellent, the service was outstanding, and the venue was clean and inviting. Its convenient location near the President Abraham Lincoln Hotel made it the perfect spot for our group gathering. Highly recommend for both business and social events!
Thank you so much for your kind words. It was my pleasure working with you and your group, and I am so glad that everyone enjoyed their evening!! - Tiana
Hubs and I agree... hands down the best nachos we've ever had. Great little venue for live music. Sunshine 🌞 Daydream sounded great.
I'm so glad you guys enjoyed your night! It was a blast for us, too. We're hoping to get more live music in the future, so make sure to keep a look out for news ;) Thank you for your kind words, and we hope to see you in the future xD
Analyzing 9,883,4759.9M ReviewsFor 27,84027.8K Experts
