Bloom Hospitality & Catering logo

Bloom Hospitality & Catering

Caterer · Athens, IL · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%93+28.6Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 130 wedding caterersPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 20 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
15%reviews answered by the owner
Oct 2026latest review

Bloom Hospitality & Catering at a glance

Google reviewers rate Bloom Hospitality & Catering five stars based on twenty reviews, highlighting consistent praise for food quality, presentation, and professional service. Clients frequently mention the company's flexibility in adjusting orders, punctuality, and ease of communication for events ranging from small gatherings to large corporate functions. Recurring themes include the variety of menu options and the team's ability to handle dietary needs effectively. No specific criticisms appear in the provided five-star excerpts, as all feedback remains positive regarding the overall experience.

  • Google rating: 5.0 out of 5 from 20 reviews (100% five-star).
  • Reviews on this page: 20 Google reviews (20 with written comments, 2 with photos).
  • Owner responses: the business replied to 15% of reviews.
  • Most recent review: October 5, 2026.
  • Service: Wedding Caterer serving Athens, Illinois.

Data from Google, last updated October 28, 2026.

Score profile vs other wedding caterers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction94Reliability93Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 94 (median 83)Reliability: 93 (median 86)Momentum: 100 (median 100)
Bloom Hospitality & CateringWedding Caterers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bloom Hospitality & Catering: 94/100 on this factor. Category median: 83.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bloom Hospitality & Catering: 93/100 on this factor. Category median: 86.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bloom Hospitality & Catering: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 40.–
–

Bar = this company · dark tick = category median.

Star ratings

20 Google reviews we collected

  • 5 stars20100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise32100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend928%
  • Staff & attitude825%
  • Quality & results722%
  • Speed & response516%
  • Communication13%
  • Price & value13%
  • Honesty & trust13%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “If you’re looking for a caterer that serves outstanding food and truly cares about their customers, I highly recommend Bloom Hospitality & Catering.”
  • “I can't say enough nice things about the food, presentation, and employees.”
  • “Thank you Bloom for your excellent service & food❣️”
  • “I was so blown away by the food and the presentation I called them the next day to see if they would be available to cater our party on the 4th.”
  • “I started communicating with them in July for a December event.”
  • “Prices are very reasonable and Gabi and John have an exceptional business.”
  • “I’ve worked with plenty of vendors, but Bloom isn’t just a caterer—they’re a trusted partner.”

People customers mention

  • Gabi 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

CasstheaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I worked with Gabi and Alex to cater my October wedding and it was phenomenal! I can't say enough nice things about the food, presentation, and employees. I didn't have to worry about a thing! They were fun to work with, creative, kind, and professional. I highly recommend them for any event.

AngieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Bloom Hospitality & Catering was absolutely incredible to work with! We catered our recent Balance Yoga 217 Meadow Yoga retreat, and I can’t say enough about their flexibility, kindness, and professionalism. When rain forced us to postpone our event by a day, they graciously adjusted our order without hesitation…

Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

It is becoming rare to find businesses to work with who actually CARE in addition to the excellent food quality and service they provide. I have enjoyed their catering at many events and look forward to my own event to hire them. Beautiful, delicious work, amazing team.

Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I can't say enough good things about Bloom! I started communicating with them in July for a December event. I was impressed from the first communication! I worked with Gabi & Alex the most and they are both so talented with visioning the setup they will do to the delicious food! Gabi made planning everything really…

Gina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We ordered all of our sides from them and it made prepping for Thanksgiving dinner soo easy. Everything was delicious, awesome salad, brussel sprouts and all the regular items taters and gravy were delicious. Thanks again Bloom 👍

Cheri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bloom Hospitality and Hospitality is excellent at what they do and make your event the most memorable experience!! Top notch hospitality!!

Photos

Customer reviews

5.0 ★★★★★ 20 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
CasstheaLocal Guide · 10 reviewsTotal number of Google reviews Cassthea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I worked with Gabi and Alex to cater my October wedding and it was phenomenal! I can't say enough nice things about the food, presentation, and employees. I didn't have to worry about a thing! They were fun to work with, creative, kind, and professional. I highly recommend them for any event.

Angie RyanLocal Guide · 8 reviewsTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bloom Hospitality & Catering was absolutely incredible to work with! We catered our recent Balance Yoga 217 Meadow Yoga retreat, and I can’t say enough about their flexibility, kindness, and professionalism. When rain forced us to postpone our event by a day, they graciously adjusted our order without hesitation and made the whole process completely stress-free. The food was AMAZING! Every single person raved about it. Several guests even asked for the recipes because everything was that delicious (we know those recipes are a well-kept secret!). If you’re looking for a caterer that serves outstanding food and truly cares about their customers, I highly recommend Bloom Hospitality & Catering. We will absolutely be using them again!

Jim LovelaceLocal Guide · 13 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve been hosting a 4th of July party for several years. About a month ago I attended an event catered by Gabi and Bloom Catering. I was so blown away by the food and the presentation I called them the next day to see if they would be available to cater our party on the 4th. When they agreed we were thrilled. Over the next several weeks I had several conversations with Gabi and made plans for the day. Gabi was so knowledgeable and experienced, she was able to guide me around several potential pitfalls, especially with hosting an outside event around the pool and potentially hot and humid conditions (which she turned out to be 100% spot on). Gabi and John delivered the food hot and fresh right in time and our friends were thrilled at our (really Gabi’s) choices of food and sides. We had Nashville hot chicken, House Mac & Cheese, Taco grazing cups and Italian Pasta salad. Without a doubt the decision to use Bloom Catering was the perfect decision for us. The food was delicious. Prices are very reasonable and Gabi and John have an exceptional business. Thank you Gabi and John for making our 4th of July 2026 one of our best so far.

Susan Day4 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It is becoming rare to find businesses to work with who actually CARE in addition to the excellent food quality and service they provide. I have enjoyed their catering at many events and look forward to my own event to hire them. Beautiful, delicious work, amazing team.

Response from the owner · 5 months ago

Susan, Thank you for the kind words. We greatly appreciate it! We hope to serve you again soon!

Kim Coop3 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can't say enough good things about Bloom! I started communicating with them in July for a December event. I was impressed from the first communication! I worked with Gabi & Alex the most and they are both so talented with visioning the setup they will do to the delicious food! Gabi made planning everything really easy. She was quick to respond with thorough answers! Everything at the event was setup beautifully. The presentation was as incredible as the food itself! I can't say enough positive about Bloom and look forward to working with them again in the future! Thanks again, Bloom!

Gina Cook5 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We ordered all of our sides from them and it made prepping for Thanksgiving dinner soo easy. Everything was delicious, awesome salad, brussel sprouts and all the regular items taters and gravy were delicious. Thanks again Bloom 👍

Cheri Plummer7 reviewsTotal number of Google reviews Cheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bloom Hospitality and Hospitality is excellent at what they do and make your event the most memorable experience!! Top notch hospitality!!

Terri Noel (Owner)Local Guide · 26 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our local women's group has hired Bloom Hospitality and Catering for our monthly member meetings, over the past 2 years. Members are always pleased with the creativity, freshness, and variety of the choices that are offered. The staff of Bloom Hospitality caters to small family gatherings and galas of 400 or more with equal quality.

Dr. OertelLocal Guide · 12 reviewsTotal number of Google reviews Dr. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bloom creates the most delicious food for any event! Beautiful presentation, exceptional service. Highly recommend their expertise!

B Mikus4 reviewsTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From the moment Bloom Catering steps in, it doesn’t just feel like food it’s being served—it felts like an experience being curated. ✨ Every bite? Delicious. 5 stars!! Flavorful, intentional, and crafted with care. ✨ Their presentation? Stunning. I’m talking Pinterest-board-meets-reality. Every dish, a visual treat. You could feel the artistry. ✨ The professionalism? Unmatched. On time, on point, and on top of everything! ✨ Full-service doesn’t even begin to describe it. They anticipated needs, supported your vision, and make it feel easy when I know behind the scenes it was anything but. I’ve worked with plenty of vendors, but Bloom isn’t just a caterer—they’re a trusted partner. They don’t just deliver food—they elevate your event. And honestly? That level of care is rare. Highly recommend isn’t enough. I’d book them again in a heartbeat.

Bloom Hospitality & Catering on Google Maps →

Business details