How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%87+12.3Replies to reviews 7%5+0.4Craft & service penalty90−1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREArmstrong Air & Electric
Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 2,583 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Armstrong Air & Electric for 8 kinds of job.
Armstrong Air & Electric for a/c system maintenance
Clear ✕All 206 Google reviews tagged “A/C system maintenance” · showing 100
I had a great experience with Mikhail from Armstrong AC in Orlando, FL! He was very nice, respectful, professional, and knowledgeable. He took the time to listen to my concerns, answered my questions, and was very helpful throughout the entire process. He made sure everything was taken care of and got the job done…
I requested and AC seasonal. My representative was Chris Tosen .Good talker .He took the time to let me know how to keep my ac line clean with vinegar and my air filter. Very professional cost me only $225.00
Alfredo was very professional and answered all of my questions.
Excellent service. Called with my concern around 9am and had someone at my house by 1130am. Kellen was very polite, professoonal and knowledgeable. Would definitely recommend Armstrong Air & Electric and be sure to ask for Kellan. He was awesome.
Excellent and Proficient job!! The Tech (Kellen Lyens ) very professional and did Amazing work! Highly Recommended Company.
I would give our servicemen named will six stars if I could. He was on time. He thoroughly inspected our system address the issue that we were called about. He ran through several issues that needed to be addressed under the new home warranty. He found the correct solutions and left our system in such a better…
Thorough and professional.
Justin was great! Took care of everything super efficiently & gave us helpful recommendations.
The technician performed a thorough job, he checked every part of the of the AC. Making sure that all my concerns were addressed. I can honestly say that this was the best service we have gotten .
6 stars if I could! Javier was excellent. Very professional, knowledgeable, calm, and respectful. He was also extremely punctual and actually arrived before the expected arrival time. He thoroughly checked the AC system, found what was wrong, clearly explained the problem to me, and fixed it. He took his time,…
Great work today
Jaylen H was great, he explained the information I needed to know. He answered my questions, and completed the job in a timely manner.
Our tech Chad was very knowledgeable about our system.
Kellen lyons
As always, fantastic service from Armstrong company. Chad provided the AC service which was excellent and thorough!
Thanks to Kellen Lyons for the visit. Excellent service and amazing work ethic even at odd hours.
Excellent, courteous, knowledgeable technician. Explained all the details of the issue and promptly resolved. Thank you for coming out on a Sunday!
They were very nice, respectful, and quick. Plus liked Pokémon 👍🏽
Justin Alba was nice and efficient. Got the work done smoothly.
He was very professional and informative. We were very happy with Michael quality of work and help with our AC system.
Justin was very thorough and kind. He gave great suggestions and explained it well.
new home built in Stuart area. HVAC fresh air inlet pulling from a grill area...Armstrong installed. Claim it met code but not one hone inspector can confirm. Also serviced our HVAC unit more than once and failed to notice drain overflow sensor deactivated, drain line plumbing not pitched correctly, and don't…
Great service from Armstrong Air & Electric. Colbi's communication was excellent. Proper job!
Jaylen is professional. He's very Knowledgeable and did a great job today. He reviewed the repairs in detail and helped to prioritize the next repair needed based on what is most important. I trust his advise!! Elaina
Todd was my sales contact. He was honest, knowledgeable and professional. I would highly recommend him. The technicians were Anthony & Carlos and they were prompt, professional, experienced and had great attitudes. They cleaned up well, explained everything they did, gave instructions for the care of the unit and…
Our Armstrong Tech Jordan was efficient & clearly explained everything he was doing with our A/C. We also appreciated receiving a call from him prior to his arrival so we were aware of his ETA.
Michael P is always very pleasant and very efficient. He takes the time to educate me while he is servicing our AC unit. Great service is hard to find nowadays, but he always brings his A-game! Absolutely no complaints with the service he provides and I request him now every time. Thanks Michael!
Good Job Mikhail Jefran!
Armstrong air has always been my go to- they are professional, honest, and take pride in their work.
Justin was very quick with my unit inspection and was informative but not pushy when discussing some recommended upgrades to my AC.
Kirby was incredible!! Took his time to make sure I was aware of everything going on with our unit inside and out. Truly so grateful!
Mikhail was great to work with, he showed up right on time, was professional, and got the job done efficiently. He took the time to explain everything clearly and made sure everything was running perfectly before leaving. Really appreciate the quality of his work and would definitely recommend him!
Colbi was great! Professional, personal and knowledgeable. He took great care of our unit and installed what we needed. Thank you Colby!
Chad my technician was very knowledgeable and very nice. He explained everything to me and I signed up for the annual maintenance package. Thank you Chad and Armstrong.
We'd like to extend our heartfelt thanks to Chris and the Armstrong AC tea from their outstanding work. Our church's air conditioning unit stopped working, and Chris promptly diagnosed the problem, clearly explained the solution, and successfully repaired it. We were impressed by his honesty and professionalism,…
I am 100% satisfied with Armstrong AC maintenance service. Armstrong is being taking care of my house AC maintenance since 2017 and every single time Armstrong sent one of their technicians, the technician performed 100%. Colbi Giroax was the technician who performed AC maintenance for two units and Colbi Giroax…
Colbi provided excellent service. Very professional and thorough.
Justin and Anthony were EXCELLENT! They communicated very well as they called when they were on their way and outside. They showed me the work they completed and provided suggestions to improve my overall unit/air quality which I plan to take advantage of sometime this year. Although I told them they didn’t have to,…
Davi is great! Came and dis everything to help us! Highly recommended professional! If you need tour AC to serviced find him!
Justin Alba was great! He was very knowledgable and took the time to explain what he was seeing and doing. He made recommendations to help me preserve the health of my unit.
Just wanted to take the time to recognize the amazing work that Hazael Rodriguez did in our house. From the initial interaction he was very informative, professional and very knowledgeable. He was able to take care of the issue we had and offered ways to help prevent it in the future. Because of the phenomenal work…
Michael P came out to service our unit. He was very professional, courteous, and knowledgeable. He didn't try to upsell me with products and services that didn't meet the needs of the unit. Very honest. I appreciate that! I've had Armstrong Air and Electric servicing my A/C needs since 2012. I can say they…
Amirion came to fix the HVAC today. Took his time to balance the air, install needed items, and problem solve what was the root issue. Truly appreciate his experience.
Marky Clermont was very professional and thorough and respectful throughout the process. He did a good job by cleaning the blower and make sure all is good. Isiah was here too few weeks ago to do my yearly maintenance and was very professional and thorough and make sure all is good.
Thank you Justin for taking the time to ensure the maintenance on our system was done correctly. Justin was friendly, extremely helpful, and went above and beyond. Thanks again for all of your help.
Justin did an amazing job and went above and beyond
Marky was awesome, really nice person to work with, explained everything well, very knowledgeable and did a great job. I'll be requesting him in the future. He needs more than a 5
Colbi is an excellent technician. Very patient. Excellent teacher. Diligent worker.
Our experience with technician Colbi was excellent. Although our unit is relatively new, he provided clear suggestions and explanations about our system and what we could do to maintain it between maintenance checks. Colbi is now our preferred technician.
Devine with Armstrong was awesome. He was on time, very detailed, explained everything, and was meticulous on making sure everything was taken care of and tidy. It was a maintenance call. However he put tape around to make sure there was no air escape. A previous guy cut my plenum and fiberglass duct and he…
Hazael was awesome! Explained everything included in the maintenance plan, made a few configuration changes for better performance and efficiency. Recommended things to do in the future to prolong the life of our dehumidifier and air conditioning units.
This was by far the most productive a/c service experience that I have ever had. Serge was our tech... we had a pre-existing issue that no one could solve or repair since we had the house built. The bottom floor unit never worked right and I couldn't get a tech to find the problem. It's been a year and a half now...…
Excellent
Colbi was excellent! He performed our AC maintenance and took the time to share some really helpful tips on how to keep our system running efficiently and strong. Great service from start to finish friendly, knowledgeable, and professional. Highly recommend!
Very good experience. Chad Gettings was professional and knowledgeable. Thank you for great service!
Update 8/14/25: Once again I had to use Armstrong Air for emergency Services and they did a fantastic job. The Technician Colbi showed up on time and was thorough at explaining issues and professional with his work. Our AC was up and running within 1 hour. The prompt response is impressive. Also impressive is the…
We had Michael come out to do our heat pump maintenance today. We appreciate how quick and efficient he was, as well as communicative about our system and what to do if we ever experienced any problems with it. Another pleasant experience working with the technicians from Armstrong.
Same day service, knowledgeable technician.
Christian was very helpful in giving me pointers to keep my AC unit in good shape and was very friendly and helpful all around.
Tenemos una mantenimiento pendiente
Hello, I had an appointment this evening due to my thermostat and AC unit not working. Bruno was the electrician who came out to fix the unit and he was great. Bruno was very professional, knowledgeable, respectful, kind, and patient. I gave Bruno 5 stars because he was exceptional in his work. I would recommend…
Chad took great care of us. Super thorough and made sure the job was done right. Couldn’t be be happier and will definitely use Armstrong again.
Called to renew annual maintenance contract. Representative was cordial and explained the various maintenance contracts and what was covered. She was both cordial and professional in handling all my questions. An appointment was set up to continue my HVAC maintenance.
As usual, the techs are polite and pleasant to deal with… Tami is top notch, and I appreciate her follow ups and intentionality!!!
(2025) major service just completed by Edy Cordero. Hands down top technician. Edy knows his stuff inside out and is able to explain entire work in simple manners. Highly recommend. Good to see and experience the improvements on service over the years. Edy’s photo is included. (2024) I just had a major adders /…
Chad was outstanding! Punctual, professional, and extremely knowledgeable. He quickly diagnosed the issue, explained the repair options/process clearly, and ensured everything was working before leaving. Exceptional service and attention to detail. Highly recommend for any HVAC needs!
Our technician Daniel did a thorough job and was very professional.
I needed help fixing something with my AC, and the handyman helped me in a great way. Diandro was great help and helped fix our AC in this hot Florida weather. Thanks!
Mike was timely, a good communicator and addressed my issue completely. I’d highly recommend
My Technician Was Absolutely! Fantastic Very Professional and Very Experienced. I Appreciate His Expert Knowledge. And Sharing With Me Great Things To Help My Home Unit. To Perform At It’s Highest Duties. He Is Definitely A 5, Star Technician. R. Howard
Aurelio did an excellent job with the PM - everything was explained thoroughly. He was extremely professional - I would recommend Aurelio with Armstrong Air and Heating wholeheartedly. P.S. He even arrived ahead of scheduled - called to advise!
Chris T. Was great-- early, thorough, and fast! Update 2024: Diandro came out on a Saturday evening- only an hour after I called- for emergency service. Had us cool again in no time! Very courteous and personable.
Daniel was an excellent service man giving the right information and making sure that the service was completed correctly. Thanks Daniel
Technician was very kind and explained the maintenance and adjusted my thermostat settings in automatic mode. Excellent service. Thanks!
Diandro was very professional and informative of the problem found and he took care of the problem. Took the time and made sure service performed was complete. Great job!
I bought a new air conditioning unit from them in 2017. I have been under a routine maintenance contract ever since. In December, 2021, I had a problem one Friday night. They sent a technician out that very night. They provided excellent service back then. A few months ago they had some hiccups in the service they…
I have to say, this family own local business has been very accommodating their customers with a plenty of personal experiences I've had with these guys. I suffered 3mos back in spring as the old HVAC was coming to end of service and life. The replacement of both the air handler and exterior condenser estimate quote…
Excellent experience! Tammy in the office is always extremely helpful. The Tech arrived on time, was polite and professional. Showed me the issues and gave an explanation that was understandable. I bought my unit from Armstrong in 2017 and have had many maintenance appointments since then. I have always been…
New contract - primary home. Previous business with this company at one of my rentals. Highly skilled technicians. Chad was excellent!
I wanted to let everyone know how Amazing Armstrong Air is. My Unit went out today (After 5pm) and I made a quick call to the after hours service. After leaving a message within 5 minutes Jose Palomino called me back. He was Extremely patient and helpful. He went out of his way to make sure and help me feel at peace…
Great service ! Joshua Prasad came to service AC unit in our new home he went above and beyond . He was very knowledgeable and friendly . Great company, awesome service ! 100% recommended .
Highly recommend Chad at Armstrong Air! Chad was very patient dealing with us on home inspection servicing issues that were very specific. He came back multiple times per our needs and made sure the required paperwork had the exact correct information. He worked hard to make sure the AC systems were all perfect.…
Great service and never feel pressured into sales of unneeded items.
Great reliable service service tech was able to answer all my questions had my AC running in no time. Would recommend Armstrong air & heating to anybody. Very competitive pricing.
My A/C was not working. Chad arrived on time, was efficient and friendly. A/C was up and running in about 30 minutes.
Armstrong Air and Electric is absolutely the best company and I would highly recommend them to anyone looking for great quality, great value, and great customer service! They have people working for them that really know what they are doing! This whole process was so simple and I would like to express my gratitude…
Chad did a great job! Also went over all the work he did.
Amazing service from Joseph P. Explained very well and listened to our main concerns. I would definitely book service appointments with Joseph P.
They were very professional and knowledgeable. Will recommend to anyone.
Joseph P. Was very attentive to making sure that everything was in good working order and that I knew of any potential issues that we might encounter in the future.
Joseph P was very helpful and knowledgable of my system. He did a superb job, he was professional, and punctual.
Great and very professional service. Joseph came in for a regular maintenance and we had an unexpected problem with our AC. He prompt did everything and fixed our AC.
Joseph was very professional and fixed the issue…. Will def recommend
Our AC unit began leaking through our ceiling so we called Armstrong. Tom came out right away to review our current system and recommend a new system. He located and secured the new parts and equipment so that installation could be scheduled approximately 10 days later. Sam and his crew installed three new Carrier…
I had the pleasure of working with Joseph from Armstrong Air and Electric. Joseph was very polite, patient, courteous, and extremely knowledgeable. He taught me a lot about the maintenance of my AC system and was super helpful. I will be requesting Joseph for all my future PMI’s. Thanks again!
A big shout out to my technician Luis!!! His courtesy, professionalism, and knowledge were outstanding!!! Thank you!
Joseph P has a maintenance service for my FL house, he is very professional, making explanation when I have questions, I am very satisfied with the service
Our two A/C units have been installed and service by Armstrong since 5 years ago, their technicians always have been very diligent and professionals, recently Nick did our service maintenance on 2023, he make a difference in performing an excellent service, I deeply recommend asking for Nick when you need service…
Our tech was Joseph. He was very informative and explained everything he did.
Nick was on time, efficient, thorough and explained all that he did. Very professional and knowledgeable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 484 | $114–$453 |
| HVAC system repair | 307 | $209–$1.2k |
| A/C system maintenance | 205 | $78–$351 |
| A/C system repair | 144 | $227–$611 |
| Install AC | 83 | $1.6k–$3.7k |
| Cleaning | 67 | $172–$340 |
| Installation | 61 | $1.4k–$2.8k |
| Repair HVAC | 53 | $57–$738 |
