How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%87+12.3Replies to reviews 7%5+0.4Craft & service penalty90−1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREArmstrong Air & Electric
Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 2,583 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Armstrong Air & Electric for 8 kinds of job.
Armstrong Air & Electric for a/c system repair
Clear ✕All 145 Google reviews tagged “A/C system repair”
I had a great experience with Mikhail from Armstrong AC in Orlando, FL! He was very nice, respectful, professional, and knowledgeable. He took the time to listen to my concerns, answered my questions, and was very helpful throughout the entire process. He made sure everything was taken care of and got the job done…
I am overall very satisfied with the services provided by Armstrong Air. The technicians were very professional, and it didn't take them long to troubleshoot and identify the problem. The repair was done in a manner that inspired me to request and additional service with the duct and vent cleaning. Excellent job!
Chad is very professional and relays his obvious technical expertise at a level that is easy to understand and trust. He is thorough and listens well to my AC concerns. Bravo young fellow!!
Great reliable service!! All of the service techs are always helpful and polite.
Well the time has come for my routine AC servicing. I called Armstrong air and they gave fast great professional Service. My tech Colby is excellent he.was professional, courteous and actually early. I recomend Armstrong AC for all their services I have been using them for years the Best service and Tammy Very…
Bruno was knowledgeable and professional. He took the time to explain what was happening and why he recommended the path we ended up taking. Great service, can’t praise him enough.
Oportuno, profesional. Buen técnico Javier Löpez
6 stars if I could! Javier was excellent. Very professional, knowledgeable, calm, and respectful. He was also extremely punctual and actually arrived before the expected arrival time. He thoroughly checked the AC system, found what was wrong, clearly explained the problem to me, and fixed it. He took his time,…
Great work today
Aug 3, 2026 Update: The following was our original review, amd these many years later it holds true. The system has held up and this service call today was a repeat of "The Armstrong Way". Here is our still-true review: Technician arrived exactly at beginning of time window. They diagnosed issue quickly and…
Came to fix air one day one which did not work came immediately the next morning 👍 I cannot believe it is going to cost 570 for labor to put in replacement piece (4 hours) does seem right
Justin was great! My Air Conditioning unit went down on Sunday night and he was at my house at 9AM. Repaired my unit by 9:30AM for $199. Armstrong Air and Electric provides amazing service at great rates.
Incredible service! Came out sooner than expected. The tech, Devin B, is so knowledgeable, helpful, caring, and explained everything. He was awesome! We will ask for him next time too! Highly recommend!!! My friend used Armstrong and recommended them to us and we are so happy they did. Thank you!!!!
Anthony came earlier than expectes and met all expectations
Had some issues and they took care of it. Michael asked me some questions, and immediately knew what the problem was. We have had issues with Armstrong in the past, but this problem was perfectly assessed and handled.
Brenda may have been the best tech that has ever been out to my house. Warm, friendly, knowledgeable and efficient.
Armstrong air has always been my go to- they are professional, honest, and take pride in their work.
Colbi did a great job with my AC maintenance and replacing our coil. Very knowledgeable and answered all of our questions. The company overall is easy to work with! We will keep using them for any needs in the future
We had Colbi from Armstrong Air & Electric come out to our office for the annual servicing of our HVAC systems. He was right on time, extremely professional, and took the time to clearly explain what he would be doing. Colbi thoroughly addressed all of our concerns and provided an excellent plan for ongoing…
We'd like to extend our heartfelt thanks to Chris and the Armstrong AC tea from their outstanding work. Our church's air conditioning unit stopped working, and Chris promptly diagnosed the problem, clearly explained the solution, and successfully repaired it. We were impressed by his honesty and professionalism,…
Mike was thorough, professional, and pleasant. He worked hard to figure our air conditioner issues out and explained what he was able to do as well as taking pictures as proof of replaced items along the way. Thank you, Mike
Colbi provided excellent service. Very professional and thorough.
They came at the beginning of January, supposedly having fixed the problem, and in less than a month I had the same issue. To avoid it being considered the same problem and to charge double, they said the technician who came the first time told me he needed more time to investigate further, and supposedly I refused…
Alfredo was great! On time, professional, courteous, knowledgeable, and friendly. He talked me through the troubleshooting and diagnosed the issue within minutes. He made me comfortable that my unit was in great hands. It’s always a pleasure having Armstrong take care of my system!
Just wanted to take the time to recognize the amazing work that Hazael Rodriguez did in our house. From the initial interaction he was very informative, professional and very knowledgeable. He was able to take care of the issue we had and offered ways to help prevent it in the future. Because of the phenomenal work…
Amirion came to fix the HVAC today. Took his time to balance the air, install needed items, and problem solve what was the root issue. Truly appreciate his experience.
Daniel was professional and knowledgeable. He exceeded my expectations for quality service. Excellent service and excellent company. I’ve been with them for over 20 years. Highly recommended
Very fast response to my problem. Had the part needed on the truck. It’s cool in my house again. Have been using them for years. Knowledgeable and courteous staff, too. Highly recommended!!
The hype is real. Armstrong air and electric is the best. They came in. Inspected the entire unit. Found that the fan was faulty. Replaced it with a new one almost immediately and the price was very reasonable. Will hire them again and again whenever needed.
Gio was Very professional and did a great job! Answered all my questions… I highly recommend Armstrong and if Gio comes out you’re in good hands!
Excellent
I’ve been affiliated to Armsstrong for several years now and I have to say that it’s one of the best companies that I’ve had that deal with my Air Condition. I would like to especially recognize Devin, As he’s been very instrumental in me staying affiliated to this company. Devon is a great worker, very…
Update 8/14/25: Once again I had to use Armstrong Air for emergency Services and they did a fantastic job. The Technician Colbi showed up on time and was thorough at explaining issues and professional with his work. Our AC was up and running within 1 hour. The prompt response is impressive. Also impressive is the…
Christian the technician is great!
Outstanding Job - Very Helpful !! Highly Recommend their Service
Tenemos una mantenimiento pendiente
Tech Chad was very helpful, well-mannered and understanding of the issues with my unit. Absolutely would recommend Armstrong.
As usual, the techs are polite and pleasant to deal with… Tami is top notch, and I appreciate her follow ups and intentionality!!!
Chad was outstanding! Punctual, professional, and extremely knowledgeable. He quickly diagnosed the issue, explained the repair options/process clearly, and ensured everything was working before leaving. Exceptional service and attention to detail. Highly recommend for any HVAC needs!
I needed help fixing something with my AC, and the handyman helped me in a great way. Diandro was great help and helped fix our AC in this hot Florida weather. Thanks!
The technician was very good and professional , and very knowledgeable!
Daniel and Alex were here and handled a problem with a wrong reme light that was ordered with great customer service. Thank you!
We bought our house in April of this year, but didn't move in until late last month. And when we did, we discovered our A/C was on, but not cooling. We had a couple of HVAC companies come out to investigate the issue through our home warranty, but they both said our unit needed a full replacement. Since we just…
Armstrong Air and Electric performed a repair to my A/C unit. The tech, Mike, was professional and explained every aspect of the repair very clearly. I was very happy with his work and of course my A/C is working less than 24 hours from the failure.
AC went out completely and contacted Armsteong Air. Chad and Diandro showed up diagnozed the problem quickly, were super courteous and very very thorough in their work. Testing a retesting to make sure the replacement parts worked perfectly and the job was done right. Super happy with the work, highly recommend!
Lemuel and Carlos are basically the 92' Dream Team.
I wanted to let everyone know how Amazing Armstrong Air is. My Unit went out today (After 5pm) and I made a quick call to the after hours service. After leaving a message within 5 minutes Jose Palomino called me back. He was Extremely patient and helpful. He went out of his way to make sure and help me feel at peace…
Highly recommend Chad at Armstrong Air! Chad was very patient dealing with us on home inspection servicing issues that were very specific. He came back multiple times per our needs and made sure the required paperwork had the exact correct information. He worked hard to make sure the AC systems were all perfect.…
Alex came to our home after hours and saved the day on a sweltering night. He was knowledgeable, polite, and did a great job getting our air conditioner up and running again.
Our upstairs AC unit went out late Friday evening and we had 87F temps in the bedrooms, making for an impossible situation. I called Armstrong on Saturday morning, reaching Jose Palomino in the after-hours dispatch and he handled my situation like a Pro! Told me he had a tech in the area, was polite, patient, and…
A/C went out. We have a 180 gallon saltwater reef. They went out of their way to get here quickly. Great Repair Tech! Fixed us up and let us get beck to our 22nd anniversary! Appreciate the help!
The whole company worked really hard to get my unit back up and running!
My AC with down yesterday around 7pm I called and they responded fast. I have a really sick kid at home and the way they took care of us is something I will never forget. Chad was amazing respectful and worked hard to get this AC working again. Thank you from the bottom of my heart. I will always call you guys. CHAD YOUR THE MAN
We typically receive prompt service from the technicians that are called to service our air conditioning system. Our most recent service call was the same. Our service was completed in a reasonable time frame after calling in to the dispatcher. We were however disappointed that the same part that we had replaced…
Last Thursday night 5/18/23 I came home from work and found our cooling system was not working. Inside temp was 85, thermostat was set at 78. Had to request after hours service call. Tech Gio made it to the house a couple of hours later. Gio was very courteous and thorough. He spent time insuring the control…
Excellent service!
Devin was very responsive and professional throughout his visit to repair my AC. It was nice to have someone who knows what they're doing. Highly recommend Armstrong as I will be calling them for any and all of my system maintenance and repairs in the future.
My AC unit was not working efficiently so I called Armstrong because my neighbor recommended them to me and they dispatched someone right away to diagnose and fix the issue. The technicians Devin and Josh responded so quickly and were very processional and knowledgeable and worked well together to get my AC working again quickly.
Our a/c went out last night and called this morning and Christian was able to be at our home by 2:30 and by 3:30 we were getting cold air again!!! Christian was professional, informative and easy to communicate with and we purchase their gold package for future maintenance. Thanks Christian!!!!!
I was very pleased with the service provided by Armstrong Air. Two techs Josh and Devin came out and diagnosed my unit and was very quick to identify the issue, come up with a solution and get my system up and running. I highly recommend Armstrong Air for all your AC needs.
They are just money hungry. Company I would never call them repairs
After calling for ac not working they xalled and made appointment and called me 30 min before arrival.
The service was done very professionally and within the time established. The technician; Chad, went above and beyond to make the job happen and took the time to make sure everything was done correctly. He truly is an amazing technician
Armstrong Air and Electric is absolutely the best company and I would highly recommend them to anyone looking for great quality, great value, and great customer service! They have people working for them that really know what they are doing! This whole process was so simple and I would like to express my gratitude…
The service was a blessing lost my husband 6 months before the storm my AC unit was submerged in water I was staying in the house 85°. They're just amazing people. I'm now back at my house and it's real cool in here and I appreciate your company Tom thank you for everything.
Over the years I have used numerous HVAC Companies, but by far Armstrong was the Best. Air was out but they got us in the same day, then called to say they could come early. Very thorough and professional, I could not have asked for more. Thank You!!
Great service, highly recommend
Our AC unit began leaking through our ceiling so we called Armstrong. Tom came out right away to review our current system and recommend a new system. He located and secured the new parts and equipment so that installation could be scheduled approximately 10 days later. Sam and his crew installed three new Carrier…
Justin was our tech a few weeks ago when they discovered a leak in our coil that drained our Freon completely, three weeks later it stopped working again and we couldn’t figure out why. We contacted them after hours and they were able to send Justin back next day to take a look. He found the problem pretty quick and…
Just had Ryan come out and repair my system which was just installed back in July..seems as the wiring was frayed and caused a short. He rewired it and so far so good.
Had a wonderful experience with Armstrong today replacing my A/C handler and compressor. Anthony and Carlos were exceptional on the job. Very courteous, respectful and professional. Top notch!
I’ve been using Armstrong for the past 9 years but the one technician that I always request is Devin. He is extremely thorough and knowledgeable. He takes his time when performing a preventative maintenance, walking me through any issues, showing me pictures, and explaining the best course of action. I highly recommend Devin!!!
Chad was great! True professional!
Chad & Luis were amazing and informative. I appreciate they were ahead of schedule. The service was quick and professional. Chad explained the service’s that were provided and explained the next steps to have the drip pan replaced. Thank you Chad & Luis for providing excellent service!
Always excellent
Armstrong is a really great HVAC heating/cooling system!! Giovanni came to do our Rebalance on our cooling system. He did a spectacular job and explained everything as he did it. Wonderful service! Thank you, Armstrong! Edit: Today, Dylan Bober came out to fix something through warranty and he really was…
I've used Armstrong Air in past, have referred others as result of my extreme satisfaction, and just yesterday needed their services again when our upstairs unit stopped cooling. Scheduled the appointment with short notice (in August no less), and Technician was actually early and called before arriving.…
The gentleman that arrive very professional ,courteous and friendly.
Most professional service I have ever received. Service technician kept me well informed and addresses all my issues
Ryan was very professional, very knowledgeable and explained our issues. He took his time to do the job right. Everything is working smoothly and even better than before. Thank you Ryan
Brian was amazing!! I called at 4pm, after 15 days without an AC and 3 other people from a different company who came out to “fix” the problem, the other company refused 3 times to even look at or listen to the unit outside. Brian showed up 3 hours after requesting service, found the problem (which was outside) and fixed it!! Thank you!
Pierre and Andrew came to my home yesterday to fix my broken AC under warranty work. They were professional in every way and did an excellent job!! Loved their service and attention to detail!
Brian was great!
Todd was super knowledgeable and friendly as he recommended a preventative maintenance service for my system. Eric came out for an inspection and found a faulty compressor. He replaced it in no time and he educated me while he explained his system checks. I highly recommend Armstrong!
Devin was very professional and thorough on everything. Company earned my business.
On time and a quick diagnosis and repair.
Came out quickly and got our AC working. He was very thorough. He gave us the option of installing a back up capacitor, which we did and the price was fair.
Devin was very friendly answered all my questions and very effecient
I was in the British Virgin Islands flying home when my son called to say A/C not working. We also had family traveling with us and they were staying at our house that night since our flight wouldn’t land until 2am. Googled A/C repair and had heard of them before when they popped up. Did the internet inquiry and…
José Palomino was the gentleman that serviced the house and was absolutely amazing, incredible service, very kind and super helpful with explaining how to maintain my AC properly. I'd be more than glad to have them come out again to service the AC, these guys are great!
Armstrong Air was excellent in finding out what I needed, coming out in the evening on time. Pricing was fair and reasonable. Our technician Giovanni was great and professional! He explained the process of the A/C Service while offering suggestions to help the unit run more efficiently. Found them on the Nextdoor…
Devin was very professional and so helpful. Very friendly and explained everything in a way we could understand what was wrong.
Jose is a very knowledgeable and friendly technician. Enjoyed visiting with him while he repaired our ac unit. He described what he was doing as he diagnosed and fixed the problem and provided some good preventive maintenance suggestions.
Best company around! My AC stop cooling so I called and was offered a next day appointment (I called late in the afternoon). Brian came a little before the scheduled time, which was great! He is very knowledgeable, explained things in details and got to work as soon as I opened the door. His a great asset to the…
Showed up on time which is a surprising change from other AC companies. Very knowledgeable and didn't mind me hovering over him! Thank you Brian Shafer! Will ask for you if I need someone out again!
Christian works for Armstrong a/c. I can’t thank him enough for his hard work, responsibilities and specially easy going personality. We have 15 feet high ceiling and the ac inside unit it on it. He has climbed up that high and doing the Dangerous work on top the ceiling. Anyway. With his knowledge. My ac got fixed.
I highly recommend Armstrong to anyone looking for A/C. Brian showed up to my house wore his foot covers, explained everything he was doing and answered every question I had. I’m very happy with my experience with this company.
Armstrong is an amazing company ! They went above and beyond for me and I truly appreciate it. There responsiveness was super quick and they work very diligently and efficiently. I’m very happy with the professionalism and the customer service. Also their technicians are highly experienced and work quickly ! Thank…
Armstrong Air Supervisor was very thorough and detailed with ensuring that all of the electrical components in my Carrier AC Unit were operating properly.
We have switched to Armstrong air for all our AC needs. The techs are all super polite and professional. The office is responsive and timely. Tom always makes sure we get the best deal in new installs and aren’t overcharged. They have completely been there through all of our issues with our original units and now…
While the repair was expensive, our tech was thorough, really nice, and stuck around until he was sure the fix he put in place worked. I'd recommend these guys.
Had my A/C unit replaced exactly a year and a week ago by this company. They were very professional and thoroughly went through everything about the new system. Had a service call today as, unfortunately, my A/C went out. Our service guy, Miguel was very professional, knowledgeable and informative with all of the…
Devin was great! He was right on time and thorough when inspecting what was wrong with my AC unit. Once the problem was located, he took the time to walk me through the issue so I understood exactly what had caused my unit to stop working. I would highly recommend requesting him when you call Armstrong for any repairs!
Kamal is our technician and has done a great job for maintenance of our HVAC system. He made recommendation for installing UV light protector and explained the details. He returned the second day after the UV device was installed when he heard that the HVAC monitor had a problem and fixed it. We appreciate and like Armstrong very much.
Reliable, great to work with and good people! Would hire again!
Brian Shaffer was here in a dime and repaired my ac unit. Extremely professional and respectful young man. THANK YOU BRIAN!!!
Brian Shafer was my tech for diagnostics and repair. Both appointments were very well handled. I called the main line and after a few transfers I got to the right person who told me a few hours. Brian who happened to be in the neighborhood saw the request and called and said I could be there in 10 and we were on…
Their technician Edy was very helpful and professional. We will request Edy for all our services.
My air condition unit was not working and I called Armstrong Air and Heating. They were very professional and schedule my appointment for a technician to come out and assess the issue. A technician by the name of Khanh Tran came out and he was very courteous, respectful, professional and extremely knowledgeable.…
Pedro, the Service Manager for my area, did an unbelievable job helping us out when we were facing an issue with our AC. He personally contacted me and coordinated the repairs for me. It all began with Technician Chris Tosen, during a preventative service call, doing a fantastic job detecting the issue. Technician…
It was a pleasure doing business with Armstrong air and heating!! Brian S was phenomenal..courteous, knowledgeable and wore a mask the entire time. Job was clean and professional. Would definitely recommend this company and Brian S. Thank you again!!
These guys are absolutely top notch! Super responsive and quick with excellent service and Representation. They had me back up and running within two days with a whole new unit installed upstairs! Couldn’t ask for more in a service company… Highly recommend!
I have used Armstrong several times since moving to Florida from the frozen north. Most recently, I called them to the house because my primary unit was not performing well. The tech gave me straightforward information (alas, the patient was not doing well) and quoted me a repair price on the spot, after a quick…
Actually I was not happy at first because the company dropped the ball on their emergency services but their front desk Chris and their technician Brian were professional and Great to work with 👍👍👍
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 484 | $114–$453 |
| HVAC system repair | 307 | $209–$1.2k |
| A/C system maintenance | 205 | $78–$351 |
| A/C system repair | 144 | $227–$611 |
| Install AC | 83 | $1.6k–$3.7k |
| Cleaning | 67 | $172–$340 |
| Installation | 61 | $1.4k–$2.8k |
| Repair HVAC | 53 | $57–$738 |
