Experts Reviews · Company report
Armstrong Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%87+12.3Replies to reviews 7%5+0.4Craft & service penalty90−1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Armstrong Air & Electric

Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 2,583 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Armstrong Air & Electric is better than 90% of heat pump installation services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Armstrong Air & Electric is better than 86% of heat pump installation services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Armstrong Air & Electric is better than 90% of heat pump installation services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Armstrong Air & Electric is better than 87% of heat pump installation services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Armstrong Air & Electric is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Armstrong Air & Electric is better than 5% of heat pump installation services.F
5

Reviews for your job

Customers hired Armstrong Air & Electric for 8 kinds of job.

Armstrong Air & Electric for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$172–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 68 Google reviews tagged “Cleaning” · showing 20

Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Nick was fantastic! Very knowledgeable, helpful, and professional. He helped solve multiple issues with our AC units regarding drainage.

Paid $200–400Not sureHVAC system maintenanceCleaning
ScottLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Justin and Ken did a fan motor replacement and fan coil cleaning today. They did the usual excellent work we have come to expect from Armstrong. If you have HVAC and electrical needs find your service locally from a company with deep ties to the community. Thank you!!

Paid $800–1,000Reasonable priceHVAC system repairHVAC system maintenanceCleaning
MediLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I had a great experience with Mikhail from Armstrong AC in Orlando, FL! He was very nice, respectful, professional, and knowledgeable. He took the time to listen to my concerns, answered my questions, and was very helpful throughout the entire process. He made sure everything was taken care of and got the job done…

HVAC system repairHVAC system maintenanceA/C system maintenance
CarlosLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Alfredo was very professional and answered all of my questions.

Paid $1–200Reasonable priceA/C system maintenanceCleaning
Laurie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent service. Called with my concern around 9am and had someone at my house by 1130am. Kellen was very polite, professoonal and knowledgeable. Would definitely recommend Armstrong Air & Electric and be sure to ask for Kellan. He was awesome.

Paid $800–1,000Reasonable priceA/C system maintenanceCleaningA/C filter replacement
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great service visit and attention from Armstrong Air Tech this morning. Thanks again.

Paid $200–400Reasonable priceCleaningHVAC system maintenance
AlissaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Colbi was wonderfully knowledgeable and not only got the system running again but recommended a course of action that'll prevent the same issues in the future.

Paid $800–1,000HVAC system repairCleaning
Keith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent and Proficient job!! The Tech (Kellen Lyens ) very professional and did Amazing work! Highly Recommended Company.

Great priceHVAC system maintenanceA/C system maintenanceCleaning
Alexa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Residential diagnostic performed and problem corrected. HVAC technician Kellen was great with explaining the process and efficiently getting the job done.

Paid $400–600OverpricedHVAC system repairCleaning
Sandi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin was great! Took care of everything super efficiently & gave us helpful recommendations.

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
JacobLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Armstrong and their crew are top notch! Fast response and great attention to detail.

Paid $400–600Reasonable priceHVAC system repairHVAC system maintenanceCleaning
Sharon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Our tech was very professional! He cleaned our system thoroughly and provided us with information to keep our A/C system functioning at it's best.

Cleaning+ Professionalism
LeonardoLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jaylen H was great, he explained the information I needed to know. He answered my questions, and completed the job in a timely manner.

HVAC system maintenanceA/C system maintenanceCleaning
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our tech Chad was very knowledgeable about our system.

Paid $600–800Reasonable priceA/C system maintenanceCleaningService not listed
PatriciaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Service is top quality. Very professional and thorough in their work.

CleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
WilfredoLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I received the visit of Kellen Lyons. The best. He repair my AC, very good service.

Great priceHVAC system repairHVAC system maintenanceCleaning
Julia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent, courteous, knowledgeable technician. Explained all the details of the issue and promptly resolved. Thank you for coming out on a Sunday!

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
Ye7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Justin was patient and nice.

Paid $300–400Reasonable priceCleaning
Carla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Justin was very thorough and kind. He gave great suggestions and explained it well.

A/C system maintenanceCleaning
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jordan was great. Came for a planned maintenance check to ensure everything was functioning properly. We have 2 units and he helped add markers so we know which unit connected to which drainage pipe for future reference. He was nice, friendly and helped educate me on things to watch for and ways to keep the units maintained.

Paid $1–200Great priceHVAC system maintenanceCleaning

Show more cleaning reviews (48 more) →

Price

$251-45% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 61%Overpriced 6%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance484$114–$453
HVAC system repair307$209–$1.2k
A/C system maintenance205$78–$351
A/C system repair144$227–$611
Install AC83$1.6k–$3.7k
Cleaning67$172–$340
Installation61$1.4k–$2.8k
Repair HVAC53$57–$738

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