How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%87+12.3Replies to reviews 7%5+0.4Craft & service penalty90−1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREArmstrong Air & Electric
Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 2,583 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Armstrong Air & Electric for 8 kinds of job.
Armstrong Air & Electric for HVAC system maintenance
Clear ✕All 489 Google reviews tagged “HVAC system maintenance” · showing 100
Nick C was polite and did a wonderful job helping me understand what was going wrong with my AC system and what needs to happen going forward. I appreciate that Armstrong got him out to my home on short notice and I feel valued as a customer.
Nick was fantastic! Very knowledgeable, helpful, and professional. He helped solve multiple issues with our AC units regarding drainage.
Courteous, professional and competent.
Excellent service
Alex Muniz came to do my 6 month maintenance check yesterday and he did a wonderful job: he called to tell me that he was able to come a little early, he was completely friendly and professional, and he took the time to explain all the elements that he examined, including the one that was not entirely up to par. He…
Colbi was great. Answered all my questions and had it done in 20 mins. 5 stars
Great maintenance visit. I explained all of my concerns and they answered them all. Always good to have peace of mind in regards to the ac system running efficiently!
Mike was wonderful. Was able to diagnose both of our units and was able to find the problem and resolve quickly. He was extremely dedicated to making sure our family was comfortable before he left. Thanks Mike and the Armstrong team. Great experience from start to finish.
Justin and Ken did a fan motor replacement and fan coil cleaning today. They did the usual excellent work we have come to expect from Armstrong. If you have HVAC and electrical needs find your service locally from a company with deep ties to the community. Thank you!!
Very friendly young man
Honest and efficient service
I had a great experience with Mikhail from Armstrong AC in Orlando, FL! He was very nice, respectful, professional, and knowledgeable. He took the time to listen to my concerns, answered my questions, and was very helpful throughout the entire process. He made sure everything was taken care of and got the job done…
Colbi was very professional and explained everything in detail. It was great working with him on this issue.
Alex arrived early today, was very professional and did a great job on our service today. He recognized we had an issue with a compacitor , made a recommendation and overall we truly appreciated him doing our service today. Highly recommend him ! Nice work!
Ryan was AWESOME! He was professional and pleasant throughout the visit to our home. He did an amazing job of explaining everything to us. BRAVO!!
Giovanny was great. He helped me understand what was needed with our ac system. Kept me informed as he worked and completed all work in a timely manner. He was extremely respectful to our home as he went out and back in as he performed work. We have used Armstrong for 8 years and I would recommend them for any a/c…
Mikhail Jefran Basilio provide five star service! I’ve dealt with Armstrong Air many times and he was by far the most thorough tech I’ve ever dealt with. Explain EVERYTHING he was doing and made recommend that I felt were legit and not an up sale!
Chad was thorough and helpful with our AC diagnostic.
Kellen is great! He took the time to explain everything he was doing, and treated my home respectfully. Very professional, knowledgeable and went above and beyond exceeding customer expectations.
Great customer service! Colibi was super professional and knowledgeable!
This guy is the best. He came to my house one Sunday afternoon and did an outstanding job fixing the air conditioner. He explained in detail what had happened and gave us some recommendations on how to keep the air conditioner running at its best. He’s also a very friendly, kind, and honest guy, and he’s very…
Today we had Kellen coming to our house to check an issue with the A.C. He is a great professional, made sure that the problem was solved. He cleaned the pipe line of the dehumidifier and took the time to advise us about how to maintain a proper care of the unit. I can say that Armstrong are so lucky to have such a nice and reliable technician.
Very helpful explained everything that I needed to know. I would recommend 10 out of 10
Exactly on time, professional and honest. Explained potential service needs and submitted recommendations and quotes. No high pressure sales push. Yolandry took his time and explained everything he was checking. Will request him for the next service.
Bruno immediately pinpointed the source of our issue and made informed and relevant recommendations as to how we should proceed. He notified the office that we needed to schedule a visit with a sales person as soon as possible to discuss replacing our system in order to expedite the process. He was courteous and…
Great service visit and attention from Armstrong Air Tech this morning. Thanks again.
Jacob was great! Took his time to explain everything he was doing, calmly and clearly. Thanks for sending him out!
Carlos was very professional, with clarity
Jacob was very polite and helpful. Great job.
Alex was great. Took his time. Very thorough.
The service Kellen provided was excellent. Kellon Lyons was very knowledgeable and very helpful with answering all the questions I had. He broke down the whole process not leaving me wondering what he was doing. I would recommend him to anyone else. Although the price I felt was a bit high it wasn’t his fault. As a…
Great service, knowledgeable technicians.
Honest efficient worker. Would recommend.
Kellen was by far the best HVAC tech that we’ve had thus far! He went over and beyond on making sure that we understood what and when to conduct maintenance checks and helped explain everything so well. Would definitely recommend!
We had a great experience with Armstrong Air & Electric! Kellen came out to perform our maintenance service, and he did an excellent job. He was professional, knowledgeable, friendly, and thorough throughout the entire visit. He took his time to make sure everything was properly checked and serviced, and we really…
Excellent and Proficient job!! The Tech (Kellen Lyens ) very professional and did Amazing work! Highly Recommended Company.
Very professional and did an amazing job!
I have been using Armstrong Air for years for my air-conditioning maintenance. It brings me great peace of mind. They are always very thorough in their inspection and help me understand the conditions of my unit. They give service recommendations based on wear and tear but they are never pushy. The communication…
Excellent Technician. Answered ALL my numerous questions in perfect detail and clarity. Very pleasant young fellow to deal with. I'll be calling on Armstrong Air & Electric for all my AC and Electric for my houses.......as long as Chris is involved.
Another great maintenance service by Armstrong. Nick C. was very thorough and provided detailed explanation of recommendations. He covered his shoes when transitioning from outside to inside and was courteous the entire appointment.
Kellen is excellent. He is knowledgeable and has a very trustworthy approach.
Kellen was thorough and professional and answered all of my questions, showed me a lot of preventative maintenance I can perform to help prevent slime building up. He was thorough and a pleasure.
Very professional!!!
Amazing job, took his time and explained everything.
Great Job on Time and got my job done
Justin was great he was quick efficient and helpful. Would recommend armstong to anyone they are super helpful and easy to schedule
Justin was great! Took care of everything super efficiently & gave us helpful recommendations.
The technician performed a thorough job, he checked every part of the of the AC. Making sure that all my concerns were addressed. I can honestly say that this was the best service we have gotten .
He was very polite explained everything really well and my dog loved him.
Recently purchased house with water leaking from the air return duct. Kellen arrived and diagnosed the issue, and quickly addressed it. He additionally provided recommendations for the upkeep of the AC system, and verified no other unseen issues were present. I am satisfied with the services provided. Kellen even removed his shoes while working indoors.
Kelien Lyons The young man took very good care of us thanks
Armstrong and their crew are top notch! Fast response and great attention to detail.
Courteous and polite. Quickly attended to our AC system and communicated next steps well. Stellar representative of the company.
Thank you for sending technician Jaylen Nakasen he called and test prior to come was VERY professional help us to understand the system and show me all the readings at the condenser as well as the air handler. Very thankful!!!!
We have been using Armstrong Air for the past 6 years - they always do a great job on maintenance and emergency visits. This most recent call we had Christian V and he detailed out our AC Unit and showed us pictures of the potential concerns so we could get ahead of them. Easy to talk to, quality work! Thank you Justin and Ryan!
Everything was Perfect. On time, got the job done, Great Price
Good maintenance team that got the job done
Kirby was exceptional. Very knowledgeable and was clear with explaining everything going on with my A/C system. Also explained the service plan without being pushy. Which I did get
Justin was great. Excellent and professional
Great work today
Jaylen H was great, he explained the information I needed to know. He answered my questions, and completed the job in a timely manner.
Justin was extremely professional and courteous! Wonderful experience
Keller Lyons did a good job! Thank you for coming out late and helping us.
Justin provided a really great service!
Great experience with Micheal Pereira. He explained everything. Highly recommend.
I greatly appreciate his hard work and him taking the time to explain exactly what was going on with my air conditioning.
Adolfo did an amazing job!
Kellen lyons
Man what a relief. Kellen came to my house and help me out immensely with my AC unit. Very professional, enthusiastic young man with lots of knowledge and humility. I am very grateful that he came out and help me out with my AC issue. Kellen man such a pleasure to see you work and thank you for sharing knowledge…
Good and professional service , met expectations.
Kellen the best engineer on staff. He was quick and efficient no BS. Looking forward to continuing working with him as needed for maintenance.
Great experience from both Kellen and Gunnar. Attentive and customer focused.
Justin and Ryan were both great today
He was respectful and answered all my questions, he did his job, but what I paid is abusive. He did not replace or install any part.
I received the visit of Kellen Lyons. The best. He repair my AC, very good service.
Thanks to Kellen Lyons for the visit. Excellent service and amazing work ethic even at odd hours.
Very knowledgeable, courteous and helpful
Excellent, courteous, knowledgeable technician. Explained all the details of the issue and promptly resolved. Thank you for coming out on a Sunday!
very professional and efficient.
Kellen was great. Checked everything diligently, and made sure he had the diagnosis correct. Really appreciated everything he did.
Justin and Carlos did a great job today performing the maintenance on our ac system. They were very efficient and thorough in explaining the necessary repairs to keep the system functioning. Repectful on our property and finished in under 3 hrs. Would highly recommend!!! A++ SERVICE and we've used their service going 10 yrs.
Easy to talk with and showed detailed pictures of the work performed!
Been using Armstrong for years on replacements and maintenance. Great people and very knowledgeable.
They were very nice, respectful, and quick. Plus liked Pokémon 👍🏽
Our Armstrong technician Colby did an outstanding job. He looked over all the mechanics of our home AC system and found everything to be in good working order. He took great care and putting everything back and was very polite at the same time, Armstrong is an excellent company.
.The tech did a great job. I would recommend him for any ac job moving forward. Very knowledgeable and helpful!
Justin Alba was nice and efficient. Got the work done smoothly.
He was very professional and informative. We were very happy with Michael quality of work and help with our AC system.
Jaylen is by far the best technician, he does a complete through maintenance, and always lets me know all the details of my service call report. Very courteous. Thank you Jaylen.
new home built in Stuart area. HVAC fresh air inlet pulling from a grill area...Armstrong installed. Claim it met code but not one hone inspector can confirm. Also serviced our HVAC unit more than once and failed to notice drain overflow sensor deactivated, drain line plumbing not pitched correctly, and don't…
Have been using Armstrong for the past 5 1/2 years. We recently replaced the entire HVAC system, in & out. We couldn't be more pleased with our technicians, Devin Bajnath and Kellen Lyons. Both gentlemen were highly professional & courteous. Once the Big Boss reads this, I say give these workers a nice raise or…
Jordan was fantastic. Very kind and patient and thorough.
Yoandry is efficient and helpful, gave me additional advice I didn’t even know on how to maintain my A/C unit in between visits. Thank you!
She has done an excellent job with great care.
Armstrong Air and Electric is prompt and so nice to work with. They go above and beyond. The office staff is great and Michael P. is the best. We are fortunate to have them looking out for our AC needs.
Kellen and Devin were awesome. From the time they arrived to the time they left they were efficient, courteous and professional. They were able to diagnose my issue, repair it, and educate me on what to look out for next time. Top notch service and professionalism!
Michael is an excellent technician and very professional.
Jordan was great, he was able to service 2 units efficiently and took time to answer questions I had.
Jordon was Great! He was Very Professional and personable..
Justin was very helpful
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 484 | $114–$453 |
| HVAC system repair | 307 | $209–$1.2k |
| A/C system maintenance | 205 | $78–$351 |
| A/C system repair | 144 | $227–$611 |
| Install AC | 83 | $1.6k–$3.7k |
| Cleaning | 67 | $172–$340 |
| Installation | 61 | $1.4k–$2.8k |
| Repair HVAC | 53 | $57–$738 |
