How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%87+12.3Replies to reviews 7%5+0.4Craft & service penalty90−1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREArmstrong Air & Electric
Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 2,583 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Armstrong Air & Electric for 8 kinds of job.
Armstrong Air & Electric for HVAC system repair
Clear ✕All 312 Google reviews tagged “HVAC system repair” · showing 20
Nick C was polite and did a wonderful job helping me understand what was going wrong with my AC system and what needs to happen going forward. I appreciate that Armstrong got him out to my home on short notice and I feel valued as a customer.
Armstrong Air , always on time and in time. Michael P. Did an amazing job, very personable and cares about the customer and the experience. Very Impreasive!
Chad was great excellent customer service
Colbi was great. Answered all my questions and had it done in 20 mins. 5 stars
Colbi, repaired the air HVAC, he did a very efficient and professional job, He was just in time. Thank you.
Timely clean and efficient Great report and directions
Mike was wonderful. Was able to diagnose both of our units and was able to find the problem and resolve quickly. He was extremely dedicated to making sure our family was comfortable before he left. Thanks Mike and the Armstrong team. Great experience from start to finish.
Justin and Ken did a fan motor replacement and fan coil cleaning today. They did the usual excellent work we have come to expect from Armstrong. If you have HVAC and electrical needs find your service locally from a company with deep ties to the community. Thank you!!
I had a great experience with Mikhail from Armstrong AC in Orlando, FL! He was very nice, respectful, professional, and knowledgeable. He took the time to listen to my concerns, answered my questions, and was very helpful throughout the entire process. He made sure everything was taken care of and got the job done…
Giovanny was great. He helped me understand what was needed with our ac system. Kept me informed as he worked and completed all work in a timely manner. He was extremely respectful to our home as he went out and back in as he performed work. We have used Armstrong for 8 years and I would recommend them for any a/c…
Mikhail Jefran Basilio provide five star service! I’ve dealt with Armstrong Air many times and he was by far the most thorough tech I’ve ever dealt with. Explain EVERYTHING he was doing and made recommend that I felt were legit and not an up sale!
Kellen is always professional, knowledgeable and patient with questions/explanations. He does well with thinking outside the box to diagnose scenarios. I will request his service if any future hvac issues arise and recommend him to anyone in need of hvac services.
Kellen was very professional. He helped get things pushed through and fixed fast. Was able to fix multiple issues to keep the system up and running.
Great customer service! Colibi was super professional and knowledgeable!
Chad is very professional and relays his obvious technical expertise at a level that is easy to understand and trust. He is thorough and listens well to my AC concerns. Bravo young fellow!!
Kellen was great!
Mike was very knowledgeable about the system. Did a thorough job. Will use this company again. Thanks Mike
Great service visit and attention from Armstrong Air Tech this morning. Thanks again.
Colbi was wonderfully knowledgeable and not only got the system running again but recommended a course of action that'll prevent the same issues in the future.
He was very acknowledge what he had to do to get the job done
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 484 | $114–$453 |
| HVAC system repair | 307 | $209–$1.2k |
| A/C system maintenance | 205 | $78–$351 |
| A/C system repair | 144 | $227–$611 |
| Install AC | 83 | $1.6k–$3.7k |
| Cleaning | 67 | $172–$340 |
| Installation | 61 | $1.4k–$2.8k |
| Repair HVAC | 53 | $57–$738 |
