How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%87+12.3Replies to reviews 7%5+0.4Craft & service penalty90−1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREArmstrong Air & Electric
Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 2,583 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Armstrong Air & Electric for 8 kinds of job.
Armstrong Air & Electric for HVAC system repair
Clear ✕All 312 Google reviews tagged “HVAC system repair” · showing 280
Nick C was polite and did a wonderful job helping me understand what was going wrong with my AC system and what needs to happen going forward. I appreciate that Armstrong got him out to my home on short notice and I feel valued as a customer.
Armstrong Air , always on time and in time. Michael P. Did an amazing job, very personable and cares about the customer and the experience. Very Impreasive!
Chad was great excellent customer service
Colbi was great. Answered all my questions and had it done in 20 mins. 5 stars
Colbi, repaired the air HVAC, he did a very efficient and professional job, He was just in time. Thank you.
Timely clean and efficient Great report and directions
Mike was wonderful. Was able to diagnose both of our units and was able to find the problem and resolve quickly. He was extremely dedicated to making sure our family was comfortable before he left. Thanks Mike and the Armstrong team. Great experience from start to finish.
Justin and Ken did a fan motor replacement and fan coil cleaning today. They did the usual excellent work we have come to expect from Armstrong. If you have HVAC and electrical needs find your service locally from a company with deep ties to the community. Thank you!!
I had a great experience with Mikhail from Armstrong AC in Orlando, FL! He was very nice, respectful, professional, and knowledgeable. He took the time to listen to my concerns, answered my questions, and was very helpful throughout the entire process. He made sure everything was taken care of and got the job done…
Giovanny was great. He helped me understand what was needed with our ac system. Kept me informed as he worked and completed all work in a timely manner. He was extremely respectful to our home as he went out and back in as he performed work. We have used Armstrong for 8 years and I would recommend them for any a/c…
Mikhail Jefran Basilio provide five star service! I’ve dealt with Armstrong Air many times and he was by far the most thorough tech I’ve ever dealt with. Explain EVERYTHING he was doing and made recommend that I felt were legit and not an up sale!
Kellen is always professional, knowledgeable and patient with questions/explanations. He does well with thinking outside the box to diagnose scenarios. I will request his service if any future hvac issues arise and recommend him to anyone in need of hvac services.
Kellen was very professional. He helped get things pushed through and fixed fast. Was able to fix multiple issues to keep the system up and running.
Great customer service! Colibi was super professional and knowledgeable!
Chad is very professional and relays his obvious technical expertise at a level that is easy to understand and trust. He is thorough and listens well to my AC concerns. Bravo young fellow!!
Kellen was great!
Mike was very knowledgeable about the system. Did a thorough job. Will use this company again. Thanks Mike
Great service visit and attention from Armstrong Air Tech this morning. Thanks again.
Colbi was wonderfully knowledgeable and not only got the system running again but recommended a course of action that'll prevent the same issues in the future.
He was very acknowledge what he had to do to get the job done
Colbi the technician was very helpful, courteous and knowledgeable.
The service Kellen provided was excellent. Kellon Lyons was very knowledgeable and very helpful with answering all the questions I had. He broke down the whole process not leaving me wondering what he was doing. I would recommend him to anyone else. Although the price I felt was a bit high it wasn’t his fault. As a…
Justin was very helpful and professional great service
Tech was very nice and knowledgeable Armstrong is a good company to fix your AC needs highly recommended
Jacob came today to do a checkup on my new unit. They honored my warranty, even though I was a week late calling. I’ve been using Armstrong for years, even before I bought their unit. Professional, timely, and reliable all describe this company.
Our AC went out and we had Kellen come out and take a look. He was very quick on the diagnostic and came in and informed us thoroughly on the issue with the unit which was nice.
Very professional and did an amazing job!
Guy was very Good..(Alfredo) Friendly..will keep calling Armstrong when I have a issue..Thank You
Excellent service, very polite and did a quality job, thank you very much, Alfredo, for your service.
Keller was awesome hope he's the one to finalize the fix once parts are in. Not one bad thing to say about experience!
Our air conditioner stopped working on a Monday and we called Armstrong after 5pm to set up service for the next day. Kellen L was here at 0800 the very next day. He was very polite, professional, and knowledgable. Even though our ac started working again over night, he found the problem and repaired it right away.…
Kellen was terrific. To start he called ahead giving us plenty of lead time and know exactly when to expect his arrival. He took off his shoes showing great respect for us and our home. He was very knowledgeable and fixed our HVAC system answering all of our questions putting our minds at ease. If the need arises…
Mikhail was very thorough, he explained what filter to use, and how to take care of it.
Chad with Armstrong was great. Scheduled service for next day, communication was great, came right on time, got our AC unit fixed up at a reasonable price and explained each step of the way. Thanks a ton!
Kellen is absolutely amazing! He truly goes above and beyond and is always on top of everything. He is incredibly kind, genuine, and professional, and you can tell that he truly cares about helping people. He is always willing to step in, find a solution, and help in any way he can. His professionalism and…
Kellen is the best, highly recommend. He came out and immediately identified the problem and got it fixed quick. Capacitor went bad and had it replaced quickly.
Kellen was very professional and fast.
Residential diagnostic performed and problem corrected. HVAC technician Kellen was great with explaining the process and efficiently getting the job done.
Very professional!!!
The technician did a great job, explained what was wrong, and the place was able to cool down within a couple hours
Kellen was awesome! He went above and beyond he arrived on time and made sure I was the first repair of the day was patient kind and helpful
Justin Alba came out and helped us get the air conditioning back working after hours. He was very helpful and gave us advice on maintaining our system.
Quick and excellent service. Chad did a great job
Amazing job, took his time and explained everything.
Bruno was knowledgeable and professional. He took the time to explain what was happening and why he recommended the path we ended up taking. Great service, can’t praise him enough.
Kellen Lyons provided excellent service with full explanations and instructions for follow-up.
Oportuno, profesional. Buen técnico Javier Löpez
Recently purchased house with water leaking from the air return duct. Kellen arrived and diagnosed the issue, and quickly addressed it. He additionally provided recommendations for the upkeep of the AC system, and verified no other unseen issues were present. I am satisfied with the services provided. Kellen even removed his shoes while working indoors.
Colbi did a great job diagnosing and fixing the issue with our AC unit.
Muy profesional lo recomiendo
The installation team performing my warranty work were excellent. I wasn’t sure what to expect but having a manager, Henry, here throughout the installation and then staying during programming was great.
Armstrong and their crew are top notch! Fast response and great attention to detail.
Kellen Lyens was amazing and efficient in diagnosing my problem with my AC and giving me fast solution on getting it back up and running.
Fantastic customer service and extremely knowledgable technician.
Thank you so very much kellen for coming out at the time that you did i called around 5pm with an issue with my A.C and you got to my home at 11:25pm and left a 12:45pm ,even if the problem couldn't be solved right away you tried to fix it and explained what the issue is and I thank you so much for all that you did to try and fix it.
I would never use Armstrong air again if I can. They want me to pay for their labor cost before the work is done. Never heard if paying for labor cost before work. A deposit, maybe, but not the full amount. The response has nothing to do with the reason for my post. There was no mention of me having an issue with…
I have been a customer of this company for years: they installed the original equipment in my home in 2015, and I have always used them for maintenance and repairs. When I needed to replace both of my HVAC systems (one in 2023 and one in 2024)—both of which have a 10-year warranty—I continued to trust them for…
Justin was great. Excellent and professional
Chad was excellent. He gave us a call, letting us know that he was on the way. He arrived in a timely manner. He was able to diagnose the problem quickly and discuss the solution with me. He also discussed the benefit of an annual plan that would give a discount on today’s services as as well as as parts and labor.…
Extremely thorough and knowledgeable. Highly recommended
Colbi and Jacob were wonderful. They explained what was wrong and the price. They were here less than an hour and my AC is working great again. I would request them again if any issue comes up. Thank you both.
Our tech Chad was very knowledgeable about our system.
Alfredo Merino was very profesional and detailed.
We appreciate armstrong for taking care of us today and for sending out a great technician. Kellen was very personable and worked efficiently, we look forward to using them again.
Kellen came out and made the ac like new
I would like to recognize Kellen Lyons for three outstanding service he provided to the Sales and Marketing department at The Fountains. Keller was very friendly, professional, and took the time to clearly explain the AC repair process to us. I was especially impressed to see him working today in the middle of the…
Kellen Lyons was a great help today and did an awesome job! Thank you for your help here at Hilton!
The tech was very polite and very informative and made sure before he left to answer any questions I had
I greatly appreciate his hard work and him taking the time to explain exactly what was going on with my air conditioning.
Adolfo did an amazing job!
Good and professional service , met expectations.
Kellen the best engineer on staff. He was quick and efficient no BS. Looking forward to continuing working with him as needed for maintenance.
Great experience from both Kellen and Gunnar. Attentive and customer focused.
I would like to recognize the outstanding service provided by Kellen. From the moment they arrived, they were professional, courteous, and knowledgeable. They took the time to thoroughly inspect the HVAC system, clearly explained the issue, and answered all of my questions in a way that was easy to understand.
Mikhail was extremely knowledgeable and thorough! This is my third time using this company and each time it has been a great experience.
I received the visit of Kellen Lyons. The best. He repair my AC, very good service.
Justin provided excellent service.
Thanks Justin and Carlos for getting the house cold again!!
Justin and Carlos did a great job today performing the maintenance on our ac system. They were very efficient and thorough in explaining the necessary repairs to keep the system functioning. Repectful on our property and finished in under 3 hrs. Would highly recommend!!! A++ SERVICE and we've used their service going 10 yrs.
Bruno was absolutely great! Very friendly and knowledgeable and quick! Would highly recommend keeping him on the team!!!
The tech,Mikhail, was very knowledgeable and explained the process very clear to understand.
Thank goodness for Armstrong sir and electric I am very thankful. I highly recommend.
Came to fix air one day one which did not work came immediately the next morning 👍 I cannot believe it is going to cost 570 for labor to put in replacement piece (4 hours) does seem right
Justin was great! My Air Conditioning unit went down on Sunday night and he was at my house at 9AM. Repaired my unit by 9:30AM for $199. Armstrong Air and Electric provides amazing service at great rates.
Anthony was professional, polite and very competent. He diagnosed the issue quickly then went above and beyond to help get the issue resolved.
Colbi did a thorough, fantastic job. He was able to explain things easily and take care of our issues efficiently for a fair price. I would certainly recommend!
Team arrived early and made a quick assessment. Back with cool air in 2 hours. Thanks Devin and Kellen!
Gracious, polite, and knowledgeable. I appreciate your tech that sends a text with the technician’s name and picture.
Kellen and Devin were awesome. From the time they arrived to the time they left they were efficient, courteous and professional. They were able to diagnose my issue, repair it, and educate me on what to look out for next time. Top notch service and professionalism!
Chad came out on a hot July Sunday afternoon and got my AC going. Thank you
Michael is an excellent technician and very professional.
Colbi was great! Working hard and fast, keeping me informed, didn’t try to sell me unnecessary/unneeded things, and kept everything kosher! Will be using them from now on!
Our AC stopped working due to an energy surge. We have the maintenance plan - Armstrong sent Colbi out within the hour. His service was excellent and professional. Unfortunately it required a part and due to the holiday weekend wasn’t going to be available until Monday. Saturday we got a call they were able to get…
Excellent customer service and great HVAC service.
Alex was very professional and fixed my problem quickly! He took The time in detail to explain what was wrong and how he fixed it. Will definitely call Armstrong in the future with my air conditioning requests.
UPDATE: This is actually not an update to my original below review, but an added review (since you're limited to just 1). 3 months after having this company out, I found myself after-hrs with an unbearable situation... a completely different part went out, leaving us in extreme heat during the hottest part of the…
Professional. Efficient. Polite.
Todd 0’Neill is awesome to work with!!! A true asset to your company!!!
Great customer service and efficient service
Alex was great and explained everything, He was thorough and repaired my AC pretty quickly. Very happy with this company..Will for sure be sticking with them.
Great job getting everything ready to run
Re’Anthony pagan - He was excellent. He gets a 5 star from us on the job that he performed at our house.
5 star and very professional also very respectful, great job!
Great service from Alex!! Thanks for the detailed AC repair and really listening to my issue.
Excellent service Thank you Joshua please send a receipt for today’s service.
Alsvaldo was very helpful fixing my AC over the weekend. He was courteous and professional
He was able to fix what the guy that they sent yesterday couldn't
Quick and efficient service. Alfredo was both friendly and professional and did a great job explaining things and offering solutions.
The tech ( Re’Anthony )was great. He was knowledgeable and showed and explained issue that was found. My problem is the price, the issue and repair. I’m basically being charged to replace a system that literally just made its 2 year mark. I’ve had to call for multiple repairs within the first full year of…
Good Job Mikhail Jefran!
Alex was great. Found the issue and fixed it quickly. Very polite.
Alex S was an awesome guy. He was very good at figuring out what the problem was and getting the repair done quickly. He also did a great job of explaining it to us. I would recommend him to anyone.
Colbi did a great job for us. Very polite and knowledgeable.
Pedro and the guys were fantastic. They came to aid when we were in trouble. Hung with us until job was finished. Very appreciative of these guys and their help. Thank you again
Excellent service, very profesional, organized & clean, and the best part: honesty. Mr. Jefran Basilio did go above and beyond explaining details about performed maintenance, suggestions to diagnose and prevent HVAC system breakdowns or failures as well as recommending the correct supplies that will help to extend…
Armstrong is the only company we trust with our AC. The technicians are knowledgeable and find solutions without using scare tactics or talking the customer into replacing their unit when not needed.
I was visiting a friend in Clermont today when she experienced a problem with her AC. We called Armstrong Air & Electric in a panic and Michael P., a great representative of Armstrong, rolled up and saved the day. Pricing was reasonable for a Sunday that happened to be Mothers Day. But Micheal, a patient,…
Michael P. Saved the day! My friend and I attempted to address a thermostat issue that prevented the hvac from getting power. I called Armstrong Air & Electric after seeing 4.9 stars and they were open on a Sunday, Mother's Day! I am so grateful that Michael arrived with positive, friendly energy and went to work.…
Diego was pleasant, thorough and efficient. He diagnosed that our system compressor had open short, which means a new one. The issue I have is that this system is only 2 years old. And out of warranty by 9 days. Ouch.the cost for the repair is not Deigo's fault.
I had issues with my HVAC system and Michael P from Armstrong Air performed a full diagnostic. He was professional, knowledgeable, and guided me on the best path to tackle the issue. Thank you!
Michael Pereira was very professional and he explain everything to me as he was working on the unit. Paul and Lisa this young man represented Armstrong Air like he’s been there for 20 years. Y’all have a keeper. Blessings, Pastor Herkie Walls
Chad was pleasant and knowledgeable on an older unit we have. Gave us option's and we will be speaking with Armstrong air tomorrow to decide options.
Returned from vacation and AC was broken. It was sweltering. Armstrong sent Mikhail. The man is very knowledgeable and had us running in less than 30 minutes. He is now our best friend!
Excellent, always professional and on time!
Great tech. BEST we’ve had!!
Mikhail was great to work with, he showed up right on time, was professional, and got the job done efficiently. He took the time to explain everything clearly and made sure everything was running perfectly before leaving. Really appreciate the quality of his work and would definitely recommend him!
Chad was our tech and was very knowledgeable and spent time explaining what needed to be done on the a/c unit.Great service!
Armstrong Air & Electric-Mr. Osvaldo Rodriguez came and performed the install of a LENNOX evaporator coil.The 4yr old unit being replaced was visibly rusted and had a leak. These things don’t last as long as they use to…Even with a preventative maintenance plan. He got the repair done in sufficient time and showed…
For being so young he seemed very knowledgeable, professional, informative and very respectfully. Awesome experience under the direction and guidance of Gary. All in all , would highly recommend your company to everyone
Excellent work and answered all questions while attentive
Mike P is awesome! I appreciated him coming to help fix our issue from being on call! He was super nice to speak with, professional, and proficient. Thanks Mike!
Technician determined issue and had parts to make repair at the time of survey. Work was done quickly and professionally.
Devin was great. He went through a diagnostic procedure and found the problem very quickly. I’m very confident that all will work well now. He is an excellent technician.
Very professional
Edinsson our HVAC tech today did an amazing job. He went above and beyond with everything today and even explained to us how it gets maintained to prevent frequent visits. I’ve had a few guys out from this same company but I’ll be requesting him personally every time.
Very pleased with the excellent service. Professional and speedy service. Recommend 100 %
Rae from Armstrong Air did an excellent job diagnosing an issue with our Carrier / Aprilaire system. He responded quickly, was very efficient, and accurately identified the problem right away. What really stood out was his knowledge and the confidence he inspired. He clearly explained what was happening, the…
My technician was Devin. Prompt, courteous, thorough, explanatory service. Armstrong was recommended by my neighbor. Not only do I highly recommend them, but I suggest a one year service contract which I purchased. Includes two maintenance checkups of unit plus discounts, should you need repairs.
Great service. Quick response! Technician was very knowledgeable and polite!
52 at park Oswaldo is an excellent technician and very skilled at his job. It's good for our company to have employees like him.
Osvaldo & Carlos came to solve what no one could
Devin was very impressive! Knowledgeable and thorough in finding the cause of my A/C going out on me so often. Very pleased with his service!
Tech showed up on time, thanks! I thought The job was overpriced.
Victor & James did a great job. Very professional and took the time to explain everything they did. They made sure I was completely satisfied before they left.
Justin Alba did an excellent job servicing our air conditioner. He was punctual, professional, and very knowledgeable. He took the time to clearly explain what was going on with the system and made sure everything was working perfectly before he left. The service was efficient, clean, and stress-free. I really…
Great experience. Two techs came and both were great. They found and fix my problem quickly, and they showed me how to prevent future similar problems from happening again.
Mikhail was awesome! He showed up right on time and solved our AC issues quickly! Shout out to Sterling at the front desk for always being super helpful as well! Thank you Armstrong!
El técnico Justin fue muy amable, explicó la importancia del la lámpara uv, para la purificación del sistema y el cambios se realizó sin contratiempos.
Chad and Daniel’s, we’re our technician. Very professional and courteous. Arrive on time, call us when they were on their way. They explained in details everything took there time fixing the problem and explained the problem. I would recommend this company to anyone very satisfied customer.
Amirion came to fix the HVAC today. Took his time to balance the air, install needed items, and problem solve what was the root issue. Truly appreciate his experience.
Awesome tech…. extremely knowledgeable, respectful, and on time…. Knew his stuff… Thank you Michael Pereira
We've used Armstrong since moving into our home in 2018 - we do regular maintenance but our AC went out on a weekend. They had Colbi out to our home within about an hour and he quickly diagnosed the issues and fixed it getting our AC up and running and educated us on a few things to be ready for with future…
Great customer service and great work. Thank you Justin
Did a great job
exceptional service and support. Great staff, timely, and very professional. Couldn't recommend enough!
Colby was professional but yet very friendly. It was easy to tell he was very knowledgeable about our system. He quickly discovered the problem and reported what would be the solution. He checked our system completely and even changed my filter in the hallway. My husband and I are in our 70s and had no one to climb…
The Technicians that came out and serviced my HVAC system were very professional and went over everything they did. I’m happy with the service they provided and will recommend Armstrong to others.
Great job, very satisfied with their work. Emma and Justin very reliable to work with.
Chris was super friendly and knowledgeable.
Christopher Svehlek was great. Honest, and very friendly. We talked about the YMCA and that he used to play sports there growing up. Unfortunately I’ll need a pretty significant repair, but Chris’s energy made it more palatable.
Not only was our technician professional but helpful and took care of us within no time! Within 30 minutes he was done. Very sweet and explained everything he was doing
Andrew was so thorough and helpful! He really dug in to determine the issues and kept me informed and educated along the way!
Luis was very professional and respectful. He was unable to determine what was causing the issue. But he did a good job in trying to find a solution. Greatful he arrived to check issue.
Daniel did a great job of checking our AC. Explained everything and showed us what needed some updated work. He explained how we could schedule this when we are ready. Great, great job.
Great service definitely recommend
Our technician, Mario was prompt and helped us with our AC unit!
Happy with my ac install. Very prompt and reliable with same day emergency response. Thanks again!!
Great job.
Colbi Giroax was amazing! He arrived on time, was very professional, and explained everything clearly. He quickly found the issue with my AC and had it working again in no time. Great attitude, knowledgeable, and honest — highly recommend Colbi for anyone needing dependable HVAC service!
I have been a customer of Armstrong Air and Heating for about 15 years, and when my latest PM was due, the tech called to let me know he was on the way. When he arrived he introduced himself as Kamal. He was wearing a face mask, and as soon as he came into my home he put paper covers on his shoes to avoid…
Chad Gettings is a consummate professional!
Very fast response to my problem. Had the part needed on the truck. It’s cool in my house again. Have been using them for years. Knowledgeable and courteous staff, too. Highly recommended!!
Service tech Mr. J Marcano did excellent work
The technician was polite, competent, honest, and very diligent.
Armstrong Air & Heat - I will make this a short story. A technician came to my house cause the AC was not cooling, the diagnosis was motor outside needed to be replaced. The technician said they (office) will call with estimate. In the mean time, I got another estimate (seem a little fishy to me). The second…
Gio was professional and highly informative. He found the issue right away and fixed it. He was a pleasure to interact with.
Very knowledgeable technician Luis. Great customer service. Had the problem fixed quickly
Colby was extremely good at tracking down our AC issues! Very professional in both work and attitude!!
Excellent. On time, nice and very efficient
When our a/c unit went out our usual “go-to” company with the bright blue vans said a fan motor needed replacement to the tune of $2,300. We got a recommendation for Armstrong and Devin was here the next day. Found out that the UV duct purification system was causing the electric board to shut the motor off.…
Thanks to Colbi for helping me to keep my air conditioner running and in good working order. He does a excellent job. He is also kind and considerate.
Bruno D came to my home to deal with overflow of water from the drain pipe. His demeanor was very professional and demonstrated a can-do attitude. He drained the pipe to find debris that was contributing to the blockage. He was gracious to walk me through what he was doing. I’m curious and want to learn. He obliged…
Great service call with Armstrong, whom I’ve been using for all my work since 2019. Today Luis did a helpful job on this Error Code 82 that keeps popping up. Sensor had a fault but system is working well again. Cool air is essential in these harsh hot climates in FL.
Gio was Very professional and did a great job! Answered all my questions… I highly recommend Armstrong and if Gio comes out you’re in good hands!
Gio and his helper did a great job serving our HVAC and providing advice about how to keep our system running at peak efficiency.
Hazard was great very knowledgeable and figured out our problem right away, he also explained the complete ac system to me
Mikhail was fine. I was very disappointed to find out that your price for a box of filters is significantly higher than what I pay when I purchase from Publix-approximately $60. This was after I had already written ck to Armstrong Air. I won’t make that mistake next time.
Technician was able to explain everything that he did, in a way most untrained individuals could understand.
Devin is a friendly and professional tech. He came to my house on time. Found the issue quickly. Made necessary effort to clean my AC condensate water pipe, which is clogged badly, and the root cause why my AC would shut down after a few minutes running. He recommended the annual maintenance program with Armstrong. I decided to try the service. Thanks.
We will only use Armstrong Air & Electric! They are easy to get in touch with, and their service from a to z is always impeccable. I called late on Friday evening, and they were able to schedule an appt for the following day at 1PM. I was so grateful, because July in Florida is a special kind of hot. Fortunately,…
Luis came out on Sunday and found that our AC drain was clogged. He quickly diagnosed and fixed the problem. He was very professional and double checked everything else on the system to ensure it worked flawlessly.
Excellent
He was able to take care of the problem quickly.
He was very knowledgeable and giving amazing tips and trick.
They came quickly on a Saturday and got the job done. Chad was professional and quickly fixed the issues. He was fantastic. Only down side is the price which was high IMO.
Very professional, I understood everything the he did and excellent service.
Gio was amazing. Explained everything in detail so I understand what's going on with our unit. Very helpful.
Smart’ send him when I need service, he does nice work .
The team successfully completed the repair in about an hour. They were totally professional, answered all of our questions and cleaned the work area when done. I would recommend them for future jobs.
Quick and professional service
Very professional and informative
Mikhail Jefran Basilio was awesome. He fit me in for an emergency call first thing in the morning. Super happy with his work. Thank you!!
Definitely recommend this company. In our interaction with them, they have been responsive and professional. Chad, the service technician, was great. He went the extra mile to explain the issue in detail and made sure that everything was working property before he left. Michael performed the system maintenance this…
Colbi, the technician was great. Very helpful and talked me through his experience with AC issues. Hailee in service/parts was amazing and was able to get the warrantied part in one day. My girls would not have been happy without AC for a second day. We’re sleeping well and cool tonight.
Christian the technician is great!
I was so impressed with the service Vanessa from Armstrong Air took my call at 4 am and they made me feel like I really was a priority and made sure that I had the best experience. I didn’t think I’d get service so quick!
Excellent service, efficient and thorough. Affordable.
Oney did a wonderful job of troubleshooting and getting our system back up and running right away.
Very professional nice guy, good job.
You can't perfect perfection with technician Bruno.
Chad Gettings was here quickly! Very knowledgeable. Fixed my problem quickly then checked all other components to make sure it was running properly! Thank you!
Oney was respectful and did a thorough job. He even taught me tips on how to prevent future AC issues.
This company is AWFUL! I’ve had this company come out 3 times and our issues NEVER get resolved. They were the original company that installed the units in the home (which is why we typically call them as our first point of contact). First time they came out we found they didn’t solder the pipping correctly to the…
Orlando was able to respond to my service request within an hour of my request and an after hours call at that. He was professional, friendly, and knowledgeable. He was able to correct my HVAC issues within a short time and at a fair price. Won't be using anyone other than Armstrong Air and Electric!
Armstrong has always gone above and beyond for us. Our technician, Devin, was knowledgeable and friendly and seemed to really want to get things right for us. He even helped us troubleshoot a puzzling electrical issue. Scheduling was easy, too, and we had our issue fixed the same day.Once we found Armstrong, we've never called anyone else.
Diego was fantastic—prompt, thorough, and super friendly during the HVAC repair. I’d highly recommend his top-notch service to anyone!
The techs were very knowledgeable and they got back to you quickly and addressed the problem. They were courteous, friendly and answered all my questions. I am adding them to my go to for AC services. CE Orlando
My tech Michael Sosa was amazing, courteous, professional, skilled, and informative. Give this hard working man a raise!
Even though it was a very busy day for the technician he came that evening and fixed my A/C and had it up and running so we could get back to comfort. Truly appreciate him.
Michael, the tech, was great. Probably going to request him next time
Google apparently allows one review per customer for any particular business. So I am attaching this new review to the front of my previous review. Yesterday our air stopped working. On a Saturday, of course! Armstrong made me very happy by having a repairperson at our house WITHIN THE HOUR. On a Saturday afternoon!…
Christian Perez was very professional and helpful with the issue that cause our a/c unit stop blowing cold air. The issue was resolved.
I have been using Armstrong Air for about 6 years now and they have always been very responsive, honest and professional. If there was an issue, they quickly resolved it. I highly recommend. Anthony and Yandy did a fantastic job with the install of my new unit.
I was very impressed with Michael Sosa and his professionalism. He arrived promptly and had my AC up and running in a timely manner. He is a life saver, we were very happy with his services!
I am beyond pleased with the professionalism! They sent out Mike Sosa and he absolutely went above and beyond anything that I thought! He was sent to take a look at our HVAC system and was able to figure out what was wrong with it instead of throwing his hands out and saying that there’s nothing he can do. His…
Mikhail is the 👍 best
Tech listened to everything I had to say about the problem. He did a full diagnostic. Great job
Chad & Diandro were very professional and did a great job fixing our AC. They also did a great job of communicating with me and making sure they did not track in dirt from outside! Highly recommend!
AC went out completely and contacted Armsteong Air. Chad and Diandro showed up diagnozed the problem quickly, were super courteous and very very thorough in their work. Testing a retesting to make sure the replacement parts worked perfectly and the job was done right. Super happy with the work, highly recommend!
I have to say, this family own local business has been very accommodating their customers with a plenty of personal experiences I've had with these guys. I suffered 3mos back in spring as the old HVAC was coming to end of service and life. The replacement of both the air handler and exterior condenser estimate quote…
Everything was solved in a timely manner and with cordiality and professionalism. Very well done. I super appreciate the care and dedication. Ana
Excellent experience! Tammy in the office is always extremely helpful. The Tech arrived on time, was polite and professional. Showed me the issues and gave an explanation that was understandable. I bought my unit from Armstrong in 2017 and have had many maintenance appointments since then. I have always been…
Gilbert, was very professional and made sure that the job was done correctly. He is a great representative for Armstrong.
Jose was great on time polite and very knowledgeable
Chad was very courteous and professional and quickly diagnosed and fixed the problem with our air conditioner.
I wanted to pen a note to acknowledge Chad for his work and dedication. It was 95 degrees today, our inside temp was 85 degrees, and the work Chad provided required him to be at my home for over 2hours. Thanks to Chad’s diligence, we now live in comfortable below 74 degree air after being down for 4-days.
Everything you want from a service provider (on time, effective, polite). AC fixed!
Devin showed up on time, quickly figured out the problem, replaced the capacitor, and was on his way. Excellent employee.
Thank you Luis Durate for solving our A/C issue so quickly! We appreciate the amazing customer service and are enjoying the A/C again.
Extremely responsive and timely. Our problem was fixed within hours of a call on a Sunday evening.
Our upstairs AC unit went out late Friday evening and we had 87F temps in the bedrooms, making for an impossible situation. I called Armstrong on Saturday morning, reaching Jose Palomino in the after-hours dispatch and he handled my situation like a Pro! Told me he had a tech in the area, was polite, patient, and…
The worst thing that could happen on Florida is have your air not cool during summer. Woke up to hot air and called on Saturday morning first thing and Jose Palomino was there to answer. He took my information and for my in to the schedule. He understood how panicked I was and was extremely kind and helpful. He…
Needed service the same day and was out of town. Chad and team did an amazing job and earned my future business.
Had a fantastic experience with specialist Gilbert Delgado. He was extremely thorough and took his time in ensuring that all of the problems were addressed and corrected to the best of his ability. Truly went above and beyond and couldn’t recommend more.
A/C went out. We have a 180 gallon saltwater reef. They went out of their way to get here quickly. Great Repair Tech! Fixed us up and let us get beck to our 22nd anniversary! Appreciate the help!
Came home from vacation to a 90 degree house. They got someone out to us that evening. Chad was extremely helpful and professional.
Great team, from Sales, Service and Maintenance perspective. Tammy’s great with communication and scheduling. Great perseverance:) Fernando has been a comprehensive support source, working with me from a Sales perspective, and Chris was quick to recently get a service call scheduled. That resulted in Devin getting…
Got my AC unit up and running within an hour. Cleaned up after they were finished.
The service was great, including the tech. However, I cannot understand how a $33 part is marked up to $200. I understand a profit but come on 🙄
We had an emergency issue with our AC while we had guests there. They answered their phones on a holiday weekend, promptly went to the home, and performed great work. I’m so appreciative of their professionalism and promptness! We highly recommend their service to anyone!
Chad did a great job! Installed temporary system so we could have AC while the new thermostat was ordered!
Chad very professional and thorough
Chad was our technician and was beyond professional with us. Had to have our AC fixed and recharged and he took great care of us and the AC is blowing colder than ever!
Justin was our technician he was on time and very helpful. Thank you Justin.
Devin was very responsive and professional throughout his visit to repair my AC. It was nice to have someone who knows what they're doing. Highly recommend Armstrong as I will be calling them for any and all of my system maintenance and repairs in the future.
Devin and Josh were very helpful and were able to address our concerns and effectively resolved the problem.
Over the years I have used numerous HVAC Companies, but by far Armstrong was the Best. Air was out but they got us in the same day, then called to say they could come early. Very thorough and professional, I could not have asked for more. Thank You!!
Todd was super knowledgeable and friendly as he recommended a preventative maintenance service for my system. Eric came out for an inspection and found a faulty compressor. He replaced it in no time and he educated me while he explained his system checks. I highly recommend Armstrong!
The service Technician was young Alex. He. Arrived right on time was very. Professional and knowledgeable . After the replacement of the A/C Coil he cleaned up everything and waited to make sure that system was 100%. As a relative new employee Alex represented his company well. .
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 484 | $114–$453 |
| HVAC system repair | 307 | $209–$1.2k |
| A/C system maintenance | 205 | $78–$351 |
| A/C system repair | 144 | $227–$611 |
| Install AC | 83 | $1.6k–$3.7k |
| Cleaning | 67 | $172–$340 |
| Installation | 61 | $1.4k–$2.8k |
| Repair HVAC | 53 | $57–$738 |
