How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%87+12.3Replies to reviews 7%5+0.4Craft & service penalty90−1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREArmstrong Air & Electric
Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 2,583 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Armstrong Air & Electric for 8 kinds of job.
Armstrong Air & Electric for HVAC system repair
Clear ✕All 312 Google reviews tagged “HVAC system repair” · showing 40
Nick C was polite and did a wonderful job helping me understand what was going wrong with my AC system and what needs to happen going forward. I appreciate that Armstrong got him out to my home on short notice and I feel valued as a customer.
Armstrong Air , always on time and in time. Michael P. Did an amazing job, very personable and cares about the customer and the experience. Very Impreasive!
Chad was great excellent customer service
Colbi was great. Answered all my questions and had it done in 20 mins. 5 stars
Colbi, repaired the air HVAC, he did a very efficient and professional job, He was just in time. Thank you.
Timely clean and efficient Great report and directions
Mike was wonderful. Was able to diagnose both of our units and was able to find the problem and resolve quickly. He was extremely dedicated to making sure our family was comfortable before he left. Thanks Mike and the Armstrong team. Great experience from start to finish.
Justin and Ken did a fan motor replacement and fan coil cleaning today. They did the usual excellent work we have come to expect from Armstrong. If you have HVAC and electrical needs find your service locally from a company with deep ties to the community. Thank you!!
I had a great experience with Mikhail from Armstrong AC in Orlando, FL! He was very nice, respectful, professional, and knowledgeable. He took the time to listen to my concerns, answered my questions, and was very helpful throughout the entire process. He made sure everything was taken care of and got the job done…
Giovanny was great. He helped me understand what was needed with our ac system. Kept me informed as he worked and completed all work in a timely manner. He was extremely respectful to our home as he went out and back in as he performed work. We have used Armstrong for 8 years and I would recommend them for any a/c…
Mikhail Jefran Basilio provide five star service! I’ve dealt with Armstrong Air many times and he was by far the most thorough tech I’ve ever dealt with. Explain EVERYTHING he was doing and made recommend that I felt were legit and not an up sale!
Kellen is always professional, knowledgeable and patient with questions/explanations. He does well with thinking outside the box to diagnose scenarios. I will request his service if any future hvac issues arise and recommend him to anyone in need of hvac services.
Kellen was very professional. He helped get things pushed through and fixed fast. Was able to fix multiple issues to keep the system up and running.
Great customer service! Colibi was super professional and knowledgeable!
Chad is very professional and relays his obvious technical expertise at a level that is easy to understand and trust. He is thorough and listens well to my AC concerns. Bravo young fellow!!
Kellen was great!
Mike was very knowledgeable about the system. Did a thorough job. Will use this company again. Thanks Mike
Great service visit and attention from Armstrong Air Tech this morning. Thanks again.
Colbi was wonderfully knowledgeable and not only got the system running again but recommended a course of action that'll prevent the same issues in the future.
He was very acknowledge what he had to do to get the job done
Colbi the technician was very helpful, courteous and knowledgeable.
The service Kellen provided was excellent. Kellon Lyons was very knowledgeable and very helpful with answering all the questions I had. He broke down the whole process not leaving me wondering what he was doing. I would recommend him to anyone else. Although the price I felt was a bit high it wasn’t his fault. As a…
Justin was very helpful and professional great service
Tech was very nice and knowledgeable Armstrong is a good company to fix your AC needs highly recommended
Jacob came today to do a checkup on my new unit. They honored my warranty, even though I was a week late calling. I’ve been using Armstrong for years, even before I bought their unit. Professional, timely, and reliable all describe this company.
Our AC went out and we had Kellen come out and take a look. He was very quick on the diagnostic and came in and informed us thoroughly on the issue with the unit which was nice.
Very professional and did an amazing job!
Guy was very Good..(Alfredo) Friendly..will keep calling Armstrong when I have a issue..Thank You
Excellent service, very polite and did a quality job, thank you very much, Alfredo, for your service.
Keller was awesome hope he's the one to finalize the fix once parts are in. Not one bad thing to say about experience!
Our air conditioner stopped working on a Monday and we called Armstrong after 5pm to set up service for the next day. Kellen L was here at 0800 the very next day. He was very polite, professional, and knowledgable. Even though our ac started working again over night, he found the problem and repaired it right away.…
Kellen was terrific. To start he called ahead giving us plenty of lead time and know exactly when to expect his arrival. He took off his shoes showing great respect for us and our home. He was very knowledgeable and fixed our HVAC system answering all of our questions putting our minds at ease. If the need arises…
Mikhail was very thorough, he explained what filter to use, and how to take care of it.
Chad with Armstrong was great. Scheduled service for next day, communication was great, came right on time, got our AC unit fixed up at a reasonable price and explained each step of the way. Thanks a ton!
Kellen is absolutely amazing! He truly goes above and beyond and is always on top of everything. He is incredibly kind, genuine, and professional, and you can tell that he truly cares about helping people. He is always willing to step in, find a solution, and help in any way he can. His professionalism and…
Kellen is the best, highly recommend. He came out and immediately identified the problem and got it fixed quick. Capacitor went bad and had it replaced quickly.
Kellen was very professional and fast.
Residential diagnostic performed and problem corrected. HVAC technician Kellen was great with explaining the process and efficiently getting the job done.
Very professional!!!
The technician did a great job, explained what was wrong, and the place was able to cool down within a couple hours
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 484 | $114–$453 |
| HVAC system repair | 307 | $209–$1.2k |
| A/C system maintenance | 205 | $78–$351 |
| A/C system repair | 144 | $227–$611 |
| Install AC | 83 | $1.6k–$3.7k |
| Cleaning | 67 | $172–$340 |
| Installation | 61 | $1.4k–$2.8k |
| Repair HVAC | 53 | $57–$738 |
