How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%87+12.3Replies to reviews 7%5+0.4Craft & service penalty90−1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREArmstrong Air & Electric
Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 2,583 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Armstrong Air & Electric for 8 kinds of job.
Armstrong Air & Electric for install AC
Clear ✕All 83 Google reviews tagged “Install AC” · showing 20
I had a great experience with Mikhail from Armstrong AC in Orlando, FL! He was very nice, respectful, professional, and knowledgeable. He took the time to listen to my concerns, answered my questions, and was very helpful throughout the entire process. He made sure everything was taken care of and got the job done…
Update: it’s been weeks since this original review and I’m still waiting to close out the permit on this job and still have issues that remain unremedied with no end in sight. Absolute worst AC company I have ever dealt with. We have been doing an install at a remodel job for years now, and after many setbacks I…
I got 2 systems replaced by Armstrong. They were punctual and did a very thorough and neat job. Their pricing was fair and they did not try to upsell a higher tonnage unit like some others tried to. Update: 9/2026: still happy with the service. Technician Alex Muniz came for maintenance today. Replaced the…
One of the best customer service experiences I’ve had! He was incredibly thorough, kind, respectful, and knowledgeable. He took the time to explain everything clearly and made sure everything was handled properly. It’s rare to receive this level of genuine care and professionalism. Absolutely five-star service, and I would highly recommend him!
Have been using Armstrong for the past 5 1/2 years. We recently replaced the entire HVAC system, in & out. We couldn't be more pleased with our technicians, Devin Bajnath and Kellen Lyons. Both gentlemen were highly professional & courteous. Once the Big Boss reads this, I say give these workers a nice raise or…
Had some issues and they took care of it. Michael asked me some questions, and immediately knew what the problem was. We have had issues with Armstrong in the past, but this problem was perfectly assessed and handled.
Todd was my sales contact. He was honest, knowledgeable and professional. I would highly recommend him. The technicians were Anthony & Carlos and they were prompt, professional, experienced and had great attitudes. They cleaned up well, explained everything they did, gave instructions for the care of the unit and…
Highly do not recommend this company at all!!! Incompetent staff !!! Worst problem than before!!! Poor customer service!! Rude service manager, owner and staff!!! Going on three months that I’ve been dealing with issues and things not working properly as my electric bill sores higher than it’s ever been. Said I…
Javier went above and beyond to make sure the installation of our new ac system worked correctly.
Yandy is the best! Hard working! He knows what he’s doing, professional, worked without wasting any time, documented everything, highly experienced! Bravo to Yandy and his teammates!!
Armstrong Air and Electric was outstanding from start to finish! Austin Armstrong guided the process seamlessly, and technicians Javier and Yandy were professional, skilled, and efficient. Excellent service, top-quality work, and great people—highly recommend!
Great local company! Installed new HVAC system in 2017 and performs twice a year maintenance checks. My system runs perfectly! Very responsive when I call and I get email alerts when it is time to schedule my preventive maintenance. They book out quickly so the alerts are a great customer service tool. I highly…
Chad showed up on time. He provided a maintenance check up and advised me how to maintain my A/C unit. It was a pleasant experience.
Yandy and Javier were EXCELLENT! They were on time, friendly, and very professional. It was an installation of an entire new ac unit and they did a great job! They took their time to install both pieces of equipment (inside and out). They were very attentive to all aspects of the install, explained the new…
Michael represented the company with excellence. His attitude, attire, his mannerism, and professional work earn him 5 stars.
Exceeded expectations. After receiving quotes from 4 different vendors, I selected Armstrong Air to install new AC/heating/thermostat based on their competitive pricing, professional presentation & fully answering all my questions. Everyone from sales rep Todd to the installers Sam & Javier were punctual, friendly…
From the first initial meeting and walk through to installation was a fantastic experience! We had 4 commercial AC units replaced on our roof and they did an outstanding job. Todd O'Neill was very professional, knowledgeable, and there every step of the way...he and his whole team worked like a well oiled machine!!…
I bought a new air conditioning unit from them in 2017. I have been under a routine maintenance contract ever since. In December, 2021, I had a problem one Friday night. They sent a technician out that very night. They provided excellent service back then. A few months ago they had some hiccups in the service they…
I have to say, this family own local business has been very accommodating their customers with a plenty of personal experiences I've had with these guys. I suffered 3mos back in spring as the old HVAC was coming to end of service and life. The replacement of both the air handler and exterior condenser estimate quote…
Thank you Tom for your help with the purchase of our new A/C units. Anthony, Carlos and Lemy, thank you for installing our new A/C system this week. One of the hottest days of the year, and this team worked hard to get our house cool! These guys were a pleasure to work with. Neat, clean, efficient and professional.…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 484 | $114–$453 |
| HVAC system repair | 307 | $209–$1.2k |
| A/C system maintenance | 205 | $78–$351 |
| A/C system repair | 144 | $227–$611 |
| Install AC | 83 | $1.6k–$3.7k |
| Cleaning | 67 | $172–$340 |
| Installation | 61 | $1.4k–$2.8k |
| Repair HVAC | 53 | $57–$738 |
