How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%87+12.3Replies to reviews 7%5+0.4Craft & service penalty90−1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREArmstrong Air & Electric
Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 2,583 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Armstrong Air & Electric for 8 kinds of job.
Armstrong Air & Electric for repair HVAC
Clear ✕All 53 Google reviews tagged “Repair HVAC”
I had a great experience with Mikhail from Armstrong AC in Orlando, FL! He was very nice, respectful, professional, and knowledgeable. He took the time to listen to my concerns, answered my questions, and was very helpful throughout the entire process. He made sure everything was taken care of and got the job done…
Oportuno, profesional. Buen técnico Javier Löpez
I will like to share my experience with a service call performed by Armstrong Air. Over 14 years of maintenance & service with several different technicians that serviced my unit. One stands out and did an exceptional job. Chad was very professional and knowledgeable. He diagnosed the problem and was very patient…
Came to fix air one day one which did not work came immediately the next morning 👍 I cannot believe it is going to cost 570 for labor to put in replacement piece (4 hours) does seem right
7/15/26 Update - Jordan from Armstrong Air & Electric just completed our semi-annual HVAC maintenance, and once again the service was outstanding. He was thorough, professional, and took the time to explain exactly how our system was performing. He also offered practical suggestions to help keep it running…
Jaylen is professional. He's very Knowledgeable and did a great job today. He reviewed the repairs in detail and helped to prioritize the next repair needed based on what is most important. I trust his advise!! Elaina
This was by far the most productive a/c service experience that I have ever had. Serge was our tech... we had a pre-existing issue that no one could solve or repair since we had the house built. The bottom floor unit never worked right and I couldn't get a tech to find the problem. It's been a year and a half now...…
Best service we ever had. Cleaned filters, gave helpful advice.
The technician was very good and professional , and very knowledgeable!
Google apparently allows one review per customer for any particular business. So I am attaching this new review to the front of my previous review. Yesterday our air stopped working. On a Saturday, of course! Armstrong made me very happy by having a repairperson at our house WITHIN THE HOUR. On a Saturday afternoon!…
I had a difficult water leak to detect. Their technician spent the necessary time diagnosing, and fixing, the problem. They have a customer for life.
Armstrong did the initial install to the house when purchased new. I have been in the house for almost 6 years and have maintained them as my HVAC maintenance company. All I can say is that I will not call anyone else to work on my AC. Extremely happy with their service, response to my emergency calls and friendly…
AC went out completely and contacted Armsteong Air. Chad and Diandro showed up diagnozed the problem quickly, were super courteous and very very thorough in their work. Testing a retesting to make sure the replacement parts worked perfectly and the job was done right. Super happy with the work, highly recommend!
I bought a new air conditioning unit from them in 2017. I have been under a routine maintenance contract ever since. In December, 2021, I had a problem one Friday night. They sent a technician out that very night. They provided excellent service back then. A few months ago they had some hiccups in the service they…
I have to say, this family own local business has been very accommodating their customers with a plenty of personal experiences I've had with these guys. I suffered 3mos back in spring as the old HVAC was coming to end of service and life. The replacement of both the air handler and exterior condenser estimate quote…
Gilbert Delgado did a great job and arrived during the window he said he’d be here. He was a professional and knew his skill and is an all around nice person!
I called for a leak from what I thought was the evaporator pan. The response was quick and they worked within my work schedule. Josh (my tech) called to let me know when they were on the way. Turned out they had to order a part. The communication was great. I always knew what to expect. Price was fair and the service was excellent.
We work with Armstrong I am with Meritage Homes I know your company on time
Devin was very responsive and professional throughout his visit to repair my AC. It was nice to have someone who knows what they're doing. Highly recommend Armstrong as I will be calling them for any and all of my system maintenance and repairs in the future.
Tech Devin recently came out and serviced my unit. Great customer service and was able to get me and my family cooling in no time would highly recommend them. Thanks Devin I Greatly appreciate you for explaining the little things when i was asking questions!!!!
Chad was professional and friendly. He explained the issue and walked us through the repair and quote. He gets a 10 for customer service. Parts had to be ordered as part of the repair and, while understanding supply chain issues, the parts department could have communicated better and provided a more realistic…
Over the years I have used numerous HVAC Companies, but by far Armstrong was the Best. Air was out but they got us in the same day, then called to say they could come early. Very thorough and professional, I could not have asked for more. Thank You!!
Been using them since over 3 years now from initial install to bi-annual scheduled maintenance. Tami is a delightful and fun person to speak to for scheduling and she tries to accommodate you as best as she can and the technicians are very professional and pleasant to work with too. Special shout out to Gilbert and…
Chad was great! True professional!
Responded quickly to call Diagnosed problem as motor going out Replaced motor Very courteous technician Super satisfied 😊
A/C went out and current maintenance provider couldn’t get anyone out for a week. Called Armstrong and they had someone out that morning. Christian was on time, friendly and efficient. He diagnosed a tricky problem and provided a short term solution to get the A/C again until a part was ordered and delivered. He…
Armstrong is a really great HVAC heating/cooling system!! Giovanni came to do our Rebalance on our cooling system. He did a spectacular job and explained everything as he did it. Wonderful service! Thank you, Armstrong! Edit: Today, Dylan Bober came out to fix something through warranty and he really was…
Christian was very professional and knowledgeable. Highly recommended.
I've used Armstrong Air in past, have referred others as result of my extreme satisfaction, and just yesterday needed their services again when our upstairs unit stopped cooling. Scheduled the appointment with short notice (in August no less), and Technician was actually early and called before arriving.…
Our AC stopped working Friday night and we called several companies on Saturday morning to come out. It was challenging to find someone to come out and help us until we called Armstrong Air and Electric. Someone answered right away and someone was over to our house almost immediately. Christian was our technician…
Excellent customer service. They were able to get me apt the next day. Arrived when they said the would and fixed the issue same day! I will use them again
Fast response. Reasonable rates. And, most importantly, they fixed the problem! Professional, courteous, knowledgeable. I would not hesitate to recommend.
Todd was super knowledgeable and friendly as he recommended a preventative maintenance service for my system. Eric came out for an inspection and found a faulty compressor. He replaced it in no time and he educated me while he explained his system checks. I highly recommend Armstrong!
Big shout out to Paul, Pedro, and Christian. Our Ac quit working on Sunday afternoon and within 40 minutes of reaching out to Armstrong , the technician replaced our motor , stayed a little while to make sure the humidity was being pulled out and made sure it was cooling properly . Such professionalism by the…
I am very happy with the continued service provided to me by Armstrong. I have the yearly service agreement and would not go with a different company. Any repairs done, they guarantee which is so great. Nice staff, they do what they need to do and they do it well!
I have had Armstrong servicing my A/C system for the last 7 years and have purchased the yearly maintenance contract each of those years. I had an issue recently and at the time I was having a concern as to continuing with Armstrong! Don RICKEL I have been contacted by Pedro who is the service manager and after…
Best company around! My AC stop cooling so I called and was offered a next day appointment (I called late in the afternoon). Brian came a little before the scheduled time, which was great! He is very knowledgeable, explained things in details and got to work as soon as I opened the door. His a great asset to the…
Sam and Fernando were incredible when they came to troubleshoot my AC unit. They were thorough and patient while explaining what they found. I highly recommend them.
We reached out to Armstrong late in the evening on a hot evening recently, and they had a technician out to us within just a little while. Christian, our technician, was professional, respectful and efficiently fixed our issue. We would absolutely recommend Armstrong and Christian whenever you're in need of assistance!
I recommend Armstrong's services. We were attended by technician Kamal who was very professional and polite. Thanks Kamal!
Our a/c unit unfortunately has not been preforming at its best and we’ve had issues with it that weren’t getting resolved. Pedro at Armstrong really helped me out during this pandemic. He was able to get a service technician (Christian) out who was able to install the new compressor and wrote down other issues that…
My air condition unit was not working and I called Armstrong Air and Heating. They were very professional and schedule my appointment for a technician to come out and assess the issue. A technician by the name of Khanh Tran came out and he was very courteous, respectful, professional and extremely knowledgeable.…
Armstrong Air was very responsive in their service. I had an issue with my AC unit and they were prompt in not only setting up an appointment, but arriving the same day. The technician was knowledgeable, professional, and thorough. He kept me informed throughout his visit. Following the appointment I discussed…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 484 | $114–$453 |
| HVAC system repair | 307 | $209–$1.2k |
| A/C system maintenance | 205 | $78–$351 |
| A/C system repair | 144 | $227–$611 |
| Install AC | 83 | $1.6k–$3.7k |
| Cleaning | 67 | $172–$340 |
| Installation | 61 | $1.4k–$2.8k |
| Repair HVAC | 53 | $57–$738 |
