Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
Armstrong Bros Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Armstrong Bros Plumbing

Palmetto, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 40 water purification services · 4.8★ from 430 Google reviews

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Report card

Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Armstrong Bros Plumbing is better than 81% of water purification services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Armstrong Bros Plumbing is better than 68% of water purification services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Armstrong Bros Plumbing is better than 81% of water purification services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Armstrong Bros Plumbing is better than 100% of water purification services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Armstrong Bros Plumbing is better than 100% of water purification services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Armstrong Bros Plumbing is better than 100% of water purification services.A
100

Reviews for your job

Customers hired Armstrong Bros Plumbing for 8 kinds of job.

Armstrong Bros Plumbing for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 21 Google reviews tagged “Faucet installation”

Carol12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Garrett Mathis is very professional & knowledgeable. Went above and beyond to help us get our water running in our kitchen. Definitely will use this company again….

Faucet installationService not listed+ Professionalism+ Value
v8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jeff Modine came and did a great job. He put in a new faucet in the laundry room tub, fixed the leak under the sink and adjusted the toilet mechanism so it would flush easier. He was very personable and helpful.

Reasonable priceToilet repairFaucet installationPlumbing leak repair
Dale4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken was prompt and professional, and he did excellent work! Thanks

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Clare5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken was fantastic. Will call him again!

Faucet installationToilet repair+ Responsiveness+ Quality+ Professionalism
Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent and timely service

Faucet installation+ Responsiveness+ Punctuality+ Quality
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a great experience with Armstrong Plumbing. Chris was honest and did a great job. I will definitely use this company again!

Faucet installation+ Quality
FeliciaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Once again Armstrong Plumbing has repaired leaks fixtures and installed new ones. Mark is always friendly and very kind.

Faucet installationToilet installationShower repair+ Responsiveness+ Punctuality+ Quality
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quinten was great! Very friendly and professional. Top notch!

Faucet installation+ Responsiveness+ Professionalism
BrittanyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike and Chris were amazing. They came out within an hour of our sink clogging and they also installed a new faucet and drain we had bought. They were professional, friendly, punctual, and really knew what they were doing. I highly recommend this business as their customer service and knowledge is astounding.…

Faucet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Janet6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I received courteous comprehensive service from office staff to plumber. Armstrong is definitely "my" company for plumbing now. Mike came out for a second job. He was creative, clear, and suggested an affordable solution. I have people ask me for referrals all the time and Armstrong is my definite number 1

Faucet installationToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Caroline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mark was professional, friendly, and did a great job installing a new bathroom faucet.

Faucet installation+ Punctuality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James was great. Handled a whole house repipe job solo. Addressed any concerns and went above and beyond expectations… We highly recommend Armstrong Plumbing.

Faucet installationShower installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andy was on time and was able to install our garbage disposal, sink, faucet, get the dishwasher working and hook the water line to our fridge after a full kitchen renovation. Armstrong Bros were amazing and were able to come the next day after I sent them a message. Highly recommend Andy and Armstrong Bros Plumbing.

Faucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark did a very professional job for us. Outstanding. God bless

Faucet installationService not listed+ Responsiveness+ Punctuality+ Quality
MarlesLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
RandyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Darren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationWater heater installation
Todd8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationShower installation
shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installation
peter9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Faucet installationOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
AtiLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Faucet installationGarbage disposal installationPlumbing pipe repair+ Professionalism

Price

$383-20% vs typical water purification services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 65%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning44$337–$495
Toilet repair38$271–$598
Plumbing pipe repair31$202–$638
Faucet repair24—
Plumbing leak repair23—
Faucet installation21—
Outdoor plumbing system repair20—
Garbage disposal installation15—

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