Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Armstrong Bros Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Armstrong Bros Plumbing

Palmetto, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 40 water purification services · 4.8★ from 430 Google reviews

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Report card

Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Armstrong Bros Plumbing is better than 81% of water purification services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Armstrong Bros Plumbing is better than 68% of water purification services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Armstrong Bros Plumbing is better than 81% of water purification services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Armstrong Bros Plumbing is better than 100% of water purification services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Armstrong Bros Plumbing is better than 100% of water purification services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Armstrong Bros Plumbing is better than 100% of water purification services.A
100

Reviews for your job

Customers hired Armstrong Bros Plumbing for 8 kinds of job.

Armstrong Bros Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$598
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 39 Google reviews tagged “Toilet repair” · showing 20

Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★

Chuck and his apprentice were great and very professional. Originally called for a leak under kitchen sink and while here fixed an additional leak with the toilet tap.

Paid $200–400Great priceToilet repair
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Repair man was friendly,helpful,and efficient.

Paid $200–400OverpricedToilet repair
Philip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

After several other technicians failed to solve the problem, Armstrong Bros. Plumbing stepped in and got the job done. They truly went the extra mile and went far beyond what I would consider a plumber’s traditional scope of work to make sure everything was fixed correctly. That level of dedication,…

Toilet repair
Marianne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chuck was polite and worked hard explaining all.

Toilet repair
m4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service,always on time, professional and friendly,

Paid $600–800Great priceToilet repair
BeckyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lisa answered the phone, to begin with. And she is local. She cared about my job request and sent Rob out, who was so friendly, likeable, and professional. My main toilet was out and with out of town guests coming at the end of the week, I was anxious to get this fixed before they get here. Rob did a great job. He…

Toilet repair
Doug10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Contacted Armstrong plumbing regarding a leaky toilet . Rob showed up around 2 hours after contacting the office. Determined the toilet was leaking , removed old one and found the tank on the new Kohler toilet purchased from Lowe’s had a cracked tank. So killing two birds with one stone we decided change out our…

Toilet repair
v8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jeff Modine came and did a great job. He put in a new faucet in the laundry room tub, fixed the leak under the sink and adjusted the toilet mechanism so it would flush easier. He was very personable and helpful.

Reasonable priceToilet repairFaucet installationPlumbing leak repair
LaDonna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

very quick and very polite. Awesome

Paid $100–200Not sureToilet repair
earlene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

very professional and very clean

Water tank installation+ Responsiveness+ Professionalism+ Value
Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Readjustment was needed for my original repair, but Armstrong was very willing to work with me on the details. Everything is fixed, and I can’t praise the professional and respectful attitude of Ray, the technician. A great representative for Armstrong brothers.

Reasonable priceToilet repair
John13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great response time ! Chuck took care of all our problems

Reasonable priceToilet repair
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called Armstrong Bros as my toilet was leaking and they were able to fit me in right away. The technician was very polite and knowledgible. I would DEFINITELY recommend this company.

Reasonable priceToilet repairFaucet repair
MatthewLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional and efficient. Keith was on time and quick to spot the issue. I will definitely be using Armstrong Brothers plumbing again

Reasonable priceToilet repair
Dale4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken was prompt and professional, and he did excellent work! Thanks

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Clare5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken was fantastic. Will call him again!

Faucet installationToilet repair+ Responsiveness+ Quality+ Professionalism
JamesLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt, professional, excellent service at a fair price. Definately recommend Armstrong Bros.

Toilet installationWater heater installationToilet repair
WLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Friendly and professional.

Plumbing leak repairToilet repair
Victoria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark fixed the clog problem with the toilet. He came out in September and fixed the clog in all three toilets. He was quick and explained that low flow toilets have a propensity to clog.

Toilet repair+ Responsiveness+ Quality+ Value
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quinten was awesome!! He did a very efficient and clean job. He was also very polite and professional. I highly recommend him and this company!! You won’t be disappointed.

Plumbing leak repairToilet repair+ Responsiveness+ Quality+ Professionalism

Show more toilet repair reviews (19 more) →

Price

$383-20% vs typical water purification services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 65%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning44$337–$495
Toilet repair38$271–$598
Plumbing pipe repair31$202–$638
Faucet repair24—
Plumbing leak repair23—
Faucet installation21—
Outdoor plumbing system repair20—
Garbage disposal installation15—

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