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Army Recruiting Station Decatur

Military recruiting office · Las Vegas, NV · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%92+26Replies to reviews 8%32+2.6Experts Score= 91Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 31 recruiting agenciesPosition by Experts Score among all companies we track in this category. · better than 80%
4.9 ★★★★★ 146 Google reviews · 22 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Army Recruiting Station Decatur at a glance

Google reviewers rate this Las Vegas recruiting office highly, citing professional conduct, punctuality, and clear communication throughout the enlistment process. Recurring themes include helpful guidance on military options, supportive future soldier training programs, and a welcoming environment for applicants with specific needs. With a 4.9 rating from 146 reviews, no common criticisms emerge, and the owner has not replied to any reviews.

  • Google rating: 4.9 out of 5 from 146 reviews (98% five-star).
  • Reviews on this page: 146 Google reviews (124 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 4, 2026.
  • Service: Recruiting Agency serving Las Vegas, Nevada.

Data from Google, last updated November 9, 2026.

Score profile vs other recruiting agencies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction98Reliability92Craft & service–Value–Momentum100Replies to reviews32Satisfaction: 98 (median 85)Reliability: 92 (median 75)Momentum: 100 (median 100)Replies to reviews: 32 (median 55)
This companyRecruiting Agencies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Army Recruiting Station Decatur: 98/100 on this factor. Category median: 85.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Army Recruiting Station Decatur: 92/100 on this factor. Category median: 75.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Army Recruiting Station Decatur: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Army Recruiting Station Decatur: 32/100 on this factor. Category median: 55.D
32

Bar = this company · dark tick = category median.

Star ratings

146 Google reviews we collected

  • 5 stars14398%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 124 written reviews

  • Praise12499%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4536%
  • Would recommend3024%
  • Quality & results1411%
  • Communication1411%
  • Speed & response119%
  • Honesty & trust97%
  • Price & value22%

What customers talk about

We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The recruiters were extremely professional, attentive, and always available to answer my questions.”
  • “I highly recommend this recruiting office, and especially Staff Sergeants Passman and Figueroa, to anyone considering starting a career in the U.”
  • “This recruiting station is top notch, professional and highly supportive with questions and concerns that I have had.”
  • “They explained every step clearly and made a huge difference in helping me feel confident and prepared to make my decision.”
  • “SFC Russo was professional, knowledgeable, and made sure everything was completed accurately and on time.”
  • “I can say that the clarity, transparency, and excellent communication I've had with my recruiter, Oscar Fig.”
  • “Highly recommend this center, the drive is worth it.”

People customers mention

  • Passman 9 reviews
  • Eduarte 8 reviews
  • Paul 7 reviews
  • Bascom 7 reviews
  • Navarro 6 reviews
  • Training 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an excellent experience with the U.S. Army recruiting office. I was very well taken care of from the very first contact and received all the support I needed throughout the entire process. The recruiters were extremely professional, attentive, and always available to answer my questions. I would like to give…

Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

As a person who has autism and who was afraid to go here and to join and do the training, but when I got here I was treated as everyone else, with respect, everyone there is super nice and helps you try to see where you want to go in the military, with the training yes it hard, yes you will be in pain, but they want you to get you prepared for the army

Santino1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

El sargento rosso es un buen reclutardor y las personas aqui son muy amables lo recomiendo

Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The recruiters here are super helpful and well informed. Staff Sergeant Valerie Eduarte helped me get the MOS I wanted; and talked with me about the benefits of being in the Army. I also had a great time going to the future soldiers training that they have to help you get prepared for basic.

Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Im excited to have taken the oath of enlistment. This recruiting station is top notch, professional and highly supportive with questions and concerns that I have had. I am in the delayed entry program and I feel they are giving me the tools to succeed in the Army through training before even shipping out to Basic Combat Training.

Gaby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have had a great experience with my recruiter Sargent Paul, he’s helped me with a lot and explained to me the process of getting into the army. My obstacle was my stretched ears and he has helped me figuring out ways to close them in time so I can join army. I have not issue, and overall amazing station.

Photos

Customer reviews

4.9 ★★★★★ 146 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Amanda Araújo8 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an excellent experience with the U.S. Army recruiting office. I was very well taken care of from the very first contact and received all the support I needed throughout the entire process. The recruiters were extremely professional, attentive, and always available to answer my questions. I would like to give a special thank you to Sergeants Passman and Figueroa for all their dedication, patience, and support throughout this journey. They explained every step clearly and made a huge difference in helping me feel confident and prepared to make my decision. I am truly grateful for all their support and for believing in me. I highly recommend this recruiting office, and especially Staff Sergeants Passman and Figueroa, to anyone considering starting a career in the U.S. Army! 🇺🇸

Jacob Taylor1 reviewTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a person who has autism and who was afraid to go here and to join and do the training, but when I got here I was treated as everyone else, with respect, everyone there is super nice and helps you try to see where you want to go in the military, with the training yes it hard, yes you will be in pain, but they want you to get you prepared for the army

Pierce Lopez5 reviewsTotal number of Google reviews Pierce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Strong recommendation, SGT Paul showed me my weakness and where I can improve.

Jeffrey Deng4 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sergeant Paul is really cute

Santino Ibarra1 reviewTotal number of Google reviews Santino has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

El sargento rosso es un buen reclutardor y las personas aqui son muy amables lo recomiendo

Ryan (suporium)6 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The recruiters here are super helpful and well informed. Staff Sergeant Valerie Eduarte helped me get the MOS I wanted; and talked with me about the benefits of being in the Army. I also had a great time going to the future soldiers training that they have to help you get prepared for basic.

Michael Sesto5 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Im excited to have taken the oath of enlistment. This recruiting station is top notch, professional and highly supportive with questions and concerns that I have had. I am in the delayed entry program and I feel they are giving me the tools to succeed in the Army through training before even shipping out to Basic Combat Training.

Gaby meow1 reviewTotal number of Google reviews Gaby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have had a great experience with my recruiter Sargent Paul, he’s helped me with a lot and explained to me the process of getting into the army. My obstacle was my stretched ears and he has helped me figuring out ways to close them in time so I can join army. I have not issue, and overall amazing station.

Antwan Taylor2 reviewsTotal number of Google reviews Antwan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My Recruter Paul was a good person so if y’all get a chance hit him up for the army

Joe Njoroge1 reviewTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an excellent experience with this Army recruiting station throughout my enlistment process. SFC Russo was professional, knowledgeable, and made sure everything was completed accurately and on time. He took the time to answer my questions, explain each step of the process, and made what could have been a stressful experience much easier. The rest of the recruiters (especially Paul and Passman) in the office were also outstanding. Whenever SFC Russo was unavailable, they were always willing to help and made sure I had the information and support I needed. One of the highlights was the weekly Future Soldiers Training program. It helped me build confidence, improve my physical fitness, and better prepare for Basic Training. I'm grateful for the professionalism and support I received from everyone at this recruiting station. I would highly recommend them to anyone interested in serving in the Army.

Army Recruiting Station Decatur on Google Maps →

Business details

  • Address: 7351 W Lake Mead Blvd Ste 101-D, Las Vegas, NV 89128
  • Phone: (702) 854-6388
  • Service area: Las Vegas, NV