mercedes4 reviewsTotal number of Google reviews mercedes has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you so much Argelia! you are so sweet and kind! awesome customer service!!!
Next Gen HR - Las Vegas
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%86+26.5Momentum penalty49−5.1Experts Score= 88Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 31 recruiting agenciesPosition by Experts Score among all companies we track in this category. · better than 73%
5.0 ★★★★★ 171 Google reviews · 6 photos
99%five-star reviews
4.43★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Nov 2026latest review
Next Gen HR - Las Vegas at a glance
Google reviewers report a perfect 5.0 rating based on 171 reviews, with no owner responses recorded. Customers frequently praise the staff for being helpful, kind, and efficient, often noting that bilingual support facilitates a quick and easy job placement process. Recurring themes include positive communication and successful assignment matching. However, one low-star review cites a lack of agency intervention regarding discrimination and retaliation at a client site.
- Google rating: 5.0 out of 5 from 171 reviews (99% five-star).
- Reviews on this page: 171 Google reviews (116 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: November 5, 2026.
- Service: Recruiting Agency serving Las Vegas, Nevada.
Data from Google, last updated November 9, 2026.
Score profile vs other recruiting agencies
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Next Gen HR - Las Vegas: 96/100 on this factor. Category median: 85.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Next Gen HR - Las Vegas: 86/100 on this factor. Category median: 75.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Next Gen HR - Las Vegas: 49/100 on this factor. Category median: 100.C
49
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
–
Bar = this company · dark tick = category median.
Star ratings
171 Google reviews we collected
- 5 stars17099%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 116 written reviews
- Praise135100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6145%
- Quality & results3828%
- Would recommend2519%
- Speed & response97%
- Communication11%
- Honesty & trust11%
What customers talk about
We read 116 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Second, I want to congratulate all the colleagues who assisted me for their professionalism, respect, and patience.”
“I received excellent service from Miss Argelia; she is very kind and attentive to people.”
“Will definitely recommend other’s that is looking for a new line of work and profession.”
“They always resolve all my doubts and are very efficient in their work.”
“They answered all my questions and helped me in the best way possible!”
“To the chick up front thank you for making the process easy , the respect ,down to earth and answering all my questions”
People customers mention
- Monica 20 reviews
- Argelia 11 reviews
- Juana 4 reviews
- Melissa 4 reviews
- Melisa 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
mercedes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Thank you so much Argelia! you are so sweet and kind! awesome customer service!!!
Ariel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Buenos días mi nombre es ARIEL SUAREZ, primeramente agradecerles por darme trabajo, segundo felicitar a todas las compañeras que me atendieron, por su profesionalidad ,respeto y paciencia, da gusto estar en un lugar que te traten como si fueras familia mis bendiciones para todos
Marcelo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Hola buenas tardes soy Marcelo Ibarra,primero darles las gracias por darme trabajo y agradecerles a las muchachas de la oficina de Las Vegas por estar siempre disponibles a solucionar cualquier duda o inquietud que tengo con algo referente al trabajo,y siempre solucionan todas mis dudas son muy eficientes en su trabajo, gracias
Benret9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★
Received a job from them which started out just fine until discrimination and retaliation started at the site. I contacted the agency and told them what was going on and they did absolutely nothing. Which means they consigned the behavior of management from the site. I cannot work for nor thru a company that…
Fred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Awesome staff! Will definitely recommend other’s that is looking for a new line of work and profession. Thx Next Gen!!!
Introduce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Took a bit of time for them to find me work but it was worth every minute Ms.Cindy found me a great job with great pay. Next Gen is the best highly recommend to anyone looking for more than just a decent job.
Photos
Customer reviews
5.0 ★★★★★ 171 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
ABY DE REVOLORIO6 reviewsTotal number of Google reviews ABY has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGracias por tan amable atención por parte de Argelia.
Ariel Suarez1 reviewTotal number of Google reviews Ariel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBuenos días mi nombre es ARIEL SUAREZ, primeramente agradecerles por darme trabajo, segundo felicitar a todas las compañeras que me atendieron, por su profesionalidad ,respeto y paciencia, da gusto estar en un lugar que te traten como si fueras familia mis bendiciones para todos
Marcelo Ibarra1 reviewTotal number of Google reviews Marcelo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHola buenas tardes soy Marcelo Ibarra,primero darles las gracias por darme trabajo y agradecerles a las muchachas de la oficina de Las Vegas por estar siempre disponibles a solucionar cualquier duda o inquietud que tengo con algo referente al trabajo,y siempre solucionan todas mis dudas son muy eficientes en su trabajo, gracias
Benret En Ra9 reviewsTotal number of Google reviews Benret has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReceived a job from them which started out just fine until discrimination and retaliation started at the site. I contacted the agency and told them what was going on and they did absolutely nothing. Which means they consigned the behavior of management from the site. I cannot work for nor thru a company that embraces racism, discrimination and retaliation for speaking out. I am.a person of good morals and fairness and I received neither.
Rck15152 reviewsTotal number of Google reviews Rck1515 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service
julie gordonLocal Guide · 11 reviewsTotal number of Google reviews julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people to work with. Friendly and understanding.
Adriana J Escobar2 reviewsTotal number of Google reviews Adriana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent Attention!!
Fred Manlulu3 reviewsTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome staff! Will definitely recommend other’s that is looking for a new line of work and profession. Thx Next Gen!!!
Introduce Anarchy3 reviewsTotal number of Google reviews Introduce has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTook a bit of time for them to find me work but it was worth every minute Ms.Cindy found me a great job with great pay. Next Gen is the best highly recommend to anyone looking for more than just a decent job.
Business details
- Address: 3663 E Sunset Rd #107, Las Vegas, NV 89120
- Phone: (702) 966-2106
- Website: nextgenhr-solutions.com
- Service area: Las Vegas, NV