Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%66+9.3Replies to reviews 7%93+6.6Craft & service penalty99−0.1Momentum penalty75−2.5Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREArmz Plumbing
Mankato, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 112 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Armz Plumbing is better than 82% of septic tank services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Armz Plumbing is better than 72% of septic tank services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Armz Plumbing is better than 99% of septic tank services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Armz Plumbing is better than 66% of septic tank services.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Armz Plumbing is better than 75% of septic tank services.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Armz Plumbing is better than 93% of septic tank services.A
93
Reviews for your job
Customers hired Armz Plumbing for 8 kinds of job.
Armz Plumbing for plumbing leak detection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$495
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 2 Google reviews tagged “Plumbing leak detection”
JaciLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Came w/I 24 hours, was great ! Especially being I was very worried, he was very patient!
Paid $200–400Reasonable pricePlumbing leak detection
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jacob was professional and was able to find the solution to my issue. Fixed it right away. They were also very reasonable in price.
Great pricePlumbing leak detectionPlumbing pipe repair
Price
$542+26% vs typical septic tank services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 13%Reasonable 71%Overpriced 8%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak repair | 7 | $248–$1.2k |
| Water heater installation | 6 | $1.2k–$2.4k |
| Faucet installation | 5 | $292–$786 |
| Toilet repair | 5 | $209–$607 |
| Plumbing pipe repair | 5 | $305–$1.1k |
| Faucet repair | 3 | $271–$659 |
| Plumbing leak detection | 2 | $54–$495 |
| Drain cleaning | 2 | $205–$478 |
