Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Reviewers frequently praise the airport for its free parking, quick check-in processes, and on-site dining options. The facility is also noted for hosting the annual Westmoreland County Air Show. However, recurring criticisms involve limited flight availability, strict baggage fee enforcement, and isolated instances of unhelpful or dismissive staff interactions.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
513 Google reviews we collected
Phrases our text analysis found in 285 written reviews
How often each topic comes up in the written reviews
We read 285 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fast and friendly alternative to the major airport.”
“It was a display of rudeness and unprofessionalism that I did not expect.”
“You get there, and in the gate very quickly and then a couple hours later your in Florida ready to golf.”
“…unter was closed and was left without a car because the flight was delayed and Avis closed, (Avis is a whole other nightmare) We decided to Uber or li…”
“It was a GREAT experience & everyone was so incredibly nice!”
“That is the worst service at an airport in the 40 years that I have been flying and I will no longer use Arnold Palmer Airport.”
“Great value!”
“HOWEVER, BEWARE of all the hidden fees I've encounter when doing the online check in.”
“Overall would definitely recommend over Pittsburgh if you have the option.”
“I don't fly often, but was quite impressed and would certainly recommend him to anyone .”
“Of course not without further explaining how wrong we were to miss our flight.”
“Good reliable airport, all staff are great.”
praise complaint · found by our text analysis, Google review wording unchanged.
A pathetic airport with one airline and one gate. Spirit cancelled my aunt’s flight 2 days in a row (same destination- same time). I have been monitoring and everyday they cancel the same flight to the same destination. People pay to fly. They don’t pay to have their flight cancelled repeatedly. This airport should close.
Great run little airport to fly to multiple destinations around the country. You get there, and in the gate very quickly and then a couple hours later your in Florida ready to golf. Much better than Pittsburgh International, but unfortunately doesn't have the flights they do. Any chance I get I go to this airport though.
Great little airport, free parking, and an easy flight to Myrtle Beach. Be prepared, TSA were pat down fiends...lol
Best place in the world.This is the best place in the world like, oh my gosh, I fluw spirit you know what's the best experience ever
At Denunzio's, its always a great meal. And when we're there, we always meet friends. And the thing is, we've never even flown into, or out of the airport. Plus there's free parking.
Came for the Westmoreland county air show. Which usually runs on a weekend in June every year. Very fun time! Awesome performances! Amazing acrobatics and precision flying. They also have planes on the ground that you can tour inside for a separate small fee. Also plenty of vendors for food and drinks. Along with a…
4.5 ★★★★★ 513 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Good plane spotting place for small planes and airbus a320 and a321’s.
A pathetic airport with one airline and one gate. Spirit cancelled my aunt’s flight 2 days in a row (same destination- same time). I have been monitoring and everyday they cancel the same flight to the same destination. People pay to fly. They don’t pay to have their flight cancelled repeatedly. This airport should close.
Great run little airport to fly to multiple destinations around the country. You get there, and in the gate very quickly and then a couple hours later your in Florida ready to golf. Much better than Pittsburgh International, but unfortunately doesn't have the flights they do. Any chance I get I go to this airport though.
Fast and friendly alternative to the major airport.
Great little airport, free parking, and an easy flight to Myrtle Beach. Be prepared, TSA were pat down fiends...lol
The food, atmosphere, and service here is amazing!
Best place in the world.This is the best place in the world like, oh my gosh, I fluw spirit you know what's the best experience ever
At Denunzio's, its always a great meal. And when we're there, we always meet friends. And the thing is, we've never even flown into, or out of the airport. Plus there's free parking.
best prices!! Spirt, take me away!!
Came for the Westmoreland county air show. Which usually runs on a weekend in June every year. Very fun time! Awesome performances! Amazing acrobatics and precision flying. They also have planes on the ground that you can tour inside for a separate small fee. Also plenty of vendors for food and drinks. Along with a bounce house and some carnival type games. There’s plenty of parking with plenty of shuttle buses and golf carts for you to catch a ride on. Everyone I came across that was associated with the air show was extremely friendly and accommodating. Great time for the whole family!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
