Analyzing 6,906,8986.9M ReviewsFor 19,55219.6K Experts

Experts Reviews · Company report
Arrow Exterminators logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Arrow Exterminators

Alto, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 185 Google reviews

📞 Call (706) 282-9806Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Exterminators is better than 87% of pest control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Exterminators is better than 76% of pest control services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Exterminators is better than 99% of pest control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Exterminators is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Exterminators is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Exterminators is better than 75% of pest control services.B
75

Reviews for your job

Customers hired Arrow Exterminators for 8 kinds of job.

Arrow Exterminators for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$106–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#88 / 109
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Hornet & wasp extermination”

shelley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Arrow Pest Control is a top-notch pest control service. Max, our technician for general pest control, is always prompt, communicative, professional, and knowledgeable. We have their wildlife and termite service as well and have been extremely pleased.

Hornet & wasp exterminationTermite inspectionGeneral pest inspection
Allene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I called with what I thought might be a problem in the future. They were prompt in sending a technician out to check on it. He explained the process in a way I could understand. I am 85 years old and he was so polite and friendly.

Paid $80–100Reasonable priceHornet & wasp extermination
Neal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I Had Jeremy Denney come out and service our home and yard about 2 weeks ago. He done an amazing job! He was was extremely professional and knowledgeable. I would definitely recommend Arrow Exterminators as well as Jeremy! Thanks for the great service!

Great priceHornet & wasp exterminationRodent extermination
BarbaraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Friendly staff

Hornet & wasp exterminationTermite exterminationSpider extermination
Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Arrow Exterminators had been handling our needs for over three years. We are thoroughly pleased with their attention to detail. The day they were out it was raining. Trent completed the inside and advised that he would be back to complete the outside when weather cleared. He did. Thanks to all at Arrow Exterminator…

Hornet & wasp exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Quality+ Value
Kristy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Not only is Arrow Exterminators affordable, they send smart, friendly folks to take care of any pests in your home.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Angel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Arrow is a great company. They're very professional and thorough.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Pat8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $200+Hornet & wasp extermination
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination
Mayinn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination+ Professionalism
GeorgeLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationHornet & wasp exterminationMosquito extermination

Price

$93-27% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 10%Reasonable 86%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection40$63–$136
Termite inspection30$108–$323
Spider extermination18$73–$168
Bug & insect extermination18$66–$146
Cockroach extermination18$86–$282
Termite extermination17$214–$426
Mosquito extermination14$72–$111
Hornet & wasp extermination11$106–$282

Compare with

Hanco Exterminating logoHanco ExterminatingExperts Score 100Alto · 4.99★Serenity Pest Solutions LLC logoSerenity Pest Solutions LLCExperts Score 100Alto · 5.00★TruServ Pest Solutions logoTruServ Pest SolutionsExperts Score 99Alto · 4.99★